Marlene Levoy
London
Summary
An accomplished Bilingual EA/PA (Native French/ English) with extensive experience providing extensive administrative assistant duties within Legal and Financial Services and Policing. I have experience in providing high-level administrative support to large teams and management
Overview
9
9
years of professional experience
Work History
EA, High Yield Leveraged Finance (inc COO and Hea
Credit Agricole
London
01.2023 - Current
- Assisted in planning and executing a High Yield Conference, engaging 400 investors and contributing to successful networking opportunities.
- Maintained close communication with Private Equity firms to facilitate collaboration and ensure alignment on project goals.
- Used judgment to navigate client interactions and respond to requests.
- Arranged domestic and international travel, including developing detailed agendas and managing visa requirements.
- Meet and Greet clients and welcome them into our office.
- Coordinated catering and refreshments for meetings.
- Prepare, submit, and monitor expense reports and vendor payments for investment team members.
- Maintaining diaries, dealing with clashes and various timezones.
- Project coordination (yearly High Yield conference, offsites, wine tasting, high end Christmas dinner for Investors)
- Managed telephone coverage by responding to inquiries and routing calls.
- Booking meeting rooms, ensuring all the equipment is in working order.
- Managing other miscellaneous administrative activities including technology requests, preparing copies, managing supplies, coordinating equipment needs, reviewing/distributing incoming mail, and maintaining a fully-functioning work area for the team.
- Back-up coverage for admin colleague during absences from the office.
- Demonstrate discretion with sensitive information related to firm, team, and/or staff.
- HR duties
Float EA: Board of Directors, Infrastructure, Nuclear Safety
EBRD (European Bank for Reconstruction and Development)
London
06.2022 - 12.2022
- Coordinated preparations for Annual Meetings and major events, ensuring all logistical aspects were addressed.
- Prepared Board meetings, distributing and ensuring all documents are ready and accurate,
- Managed diaries in UK and abroad, arranging internal and external meetings and coordinating visitor interactions from members.
- Coordinated travel logistics and secured hotel bookings; facilitated visa applications.
- Monitoring communications with capitals and ensuring Constituency requirements are met.
- Maintained expense records for Constituency budget, processing claims for travel, hospitality, and medical matters.
- Distributing Board documents and other materials within the office and capitals.
- Monitoring office budget.
- Assisted with secretarial duties to ensure smooth workflow.
- Maintaining an effective filing system.
- Drafting routine business correspondence as required.
- Typing reports, correspondence and memoranda. Photocopying.
- Kept organisation in compliance with regulations and internal requirements.
EA to the Director of Science
KEW GARDENS
03.2022 - 06.2022
- Coordinating busy diaries, organising client meetings, working across various time zones.
- Global travel arrangements.
- Frequently handling last minute changes.
- Handling invoices and expenses.
- Managing several mailboxes.
- Arranging high profile visits including HWI, Ambassadors, journalists, ensuring all documents, meeting rooms, setting up IT.
- Board meetings (arranging, collating documents).
- HR duties (regular 1:1, appraisals, follow up grievance procedures).
- Coordinating team events off-sites and social events.
- Acting as a gatekeeper.
Legal Team Assistant
METROPOLITAN POLICE
03.2021 - 03.2022
- Assist Lawyers and Paralegals with case related day-to-day duties such as management of files and case papers; bundling papers for court and producing basic index pages.
- Drafting case related correspondence and documents/paperwork.
- Collating dates to avoid for trials, conferences and ad hoc meetings.
- Arranging conferences and meetings, on behalf of colleagues within DLS including lawyers.
- Taking responsibility for decision making within the role and identifying data that is inaccurate.
- Answering telephone enquiries and redirecting any queries for advice from members of the public, professional bodies and MPS personnel.
- Liaison with courts, chambers and other stakeholders.
- Identify and escalate complaints to the relevant person.
- Following up actions.
- Understanding of confidentiality and security issues relating to protective marking/handling of paperwork.
PA to the Assistant Chief Commissioner
BRITISH TRANSPORT POLICE
11.2020 - 01.2021
- Extensive complex diary management taking into consideration urgent deadlines.
- Managing the inbox, prioritising all actions.
- Responding swiftly and efficiently to queries.
- Liaising with external parties (including Ministers, Barristers, other authorities).
- Booking meeting rooms, travel, expenses.
- Attending daily briefings and taking notes, following on the relevant Actions.
- Follow up of Actions.
- Creation of databases on Teams Planning to record all actions and record of trainings.
PA role
NEW SCOTLAND YARD
06.2020 - 11.2020
- Coordinating daily calendars of senior managers; including anticipating meeting documents required.
- Planning appointments and events.
- Acting as the point of contact between executives, candidates and external parties (HR duties).
- Creating regular reports and update internal databases.
- Managing emails and diaries.
- Responding promptly to managers’ queries.
- Gathering and preparing the documents required for Board meetings listing actions points and follow these up.
- Attending Board meetings, Executive meetings and forums.
- Maintaining and following on Actions from attended meetings compiling into a dashboard of actions.
- Liaising with very senior members of Scotland Yard and external parties.
- Various HR duties using Oleeo.
Executive Assistant (public and private side)
SANTANDER UK
10.2019 - 03.2020
- Secretarial and administrative assistance with limited supervision and extensive use of my initiative.
- Extensive travel arrangements (UK and abroad).
- Managing very complex diaries and arranging meetings internally and externally (clients and Senior Executives).
- Preparing presentations or other documents.
- Managing new joiners / leavers processes using Santander HR online systems.
- Records management (paper-based and online).
- Events co-ordination including an Offsite.
- Preparing for meetings (papers, logistics etc…).
- Booking meeting rooms and catering; Managing facilities issues and arranging intra-company events.
- Knowledge of Santander internal systems (i.e. directory).
- Providing ad hoc administrative support to the Santander Administration Team, including; answering phones, ordering taxis, booking meeting rooms, updating holiday records.
- Processing expenses.
- Acting on own initiative to ensure complex queries and activities are progressed within specified timescales.
- Scheduled and confirmed appointments for clients, customers, and executives to maximise time management.
- Managed diaries and organised meetings and appointments for senior executives to optimise their schedules.
- Arranged international travel, visas, accommodation, and itineraries for executives to facilitate seamless business operations.
- Collaborated with other departments to ensure cohesive business operations and effective communication.
COPAC and RLMT
EUROPEAN BANKING AUTHORITY
01.2018 - 01.2019
- Dealing with senior members of the European Commission and various financial institutions.
- Extensive diary management in the UK and abroad requiring organisation and anticipation.
- Processing of expenses.
- Scheduling and organising complex meetings.
- Providing administrative support in preparation of documents and extensively using Word, Excel and PowerPoint.
- Arranging monthly meetings with visitors coming from all 27 European countries.
- Preparing various summary reports (incl. Excel spreadsheets).
- Keeping internal and online databases up to date.
- Screening and file EBA emails and correspondence regarding the related areas of activities.
- Managing correspondence, documents filing and archiving.
- Extensive use of the French language.
Administration Assistant, Immigration Law
CAMDEN COMMUNITY LAW CENTRE
11.2016 - 06.2017
- Preparing reports and extensive research for lawyers in anticipation of trial.
- Photocopying and preparing court bundles accurately.
- Gathering formal statements from parties and witnesses for use in court.
- Accurate reporting on Advice-Pro for follow up, invoicing and audits by the Legal Aid Agency.
- Photocopying, making and receiving phone calls, filing correspondence.
- Intensive and detailed research, provide further evidence to the current case (i.e. torture; medical and legal research).
- Subject Access Request applications and follow up.
- Filing application and appeal forms, reading cases and key legislation.
- Drafting financial statements to provide further destitution evidence.
Education
LLB - Law
BIRKBECK, UNIVERSITY OF LONDON
01.2019
Skills
- SAP and Concur expertise
- Microsoft 365 applications (Teams, SharePoint, OneDrive)
- Extensive Project management experience, ensuring highest standard and deadlines are met
- Part of a Focus Group for the implementation of AI Alfred within my company
- Organizational skills
- Time management
- Decision making and efficient problem solving
- Efficient team member
Custom Section
I hold an Enhanced DBS through the Disclosure and Barring Service valid until 2025-06-01
Professional Statement
An accomplished Bilingual EA/PA (Native French/ English) with extensive experience providing extensive administrative assistant duties within Legal and Financial Services and Policing. I have experience in providing high-level administrative support to large teams and management.
Hobbies and Interests
- Current affairs
- Arachnids and entomology
- Bonsai trees
Languages
French
Proficient
C2
English
Advanced
C1
Timeline
EA, High Yield Leveraged Finance (inc COO and Hea
Credit Agricole
01.2023 - Current
Float EA: Board of Directors, Infrastructure, Nuclear Safety
EBRD (European Bank for Reconstruction and Development)
06.2022 - 12.2022
EA to the Director of Science
KEW GARDENS
03.2022 - 06.2022
Legal Team Assistant
METROPOLITAN POLICE
03.2021 - 03.2022
PA to the Assistant Chief Commissioner
BRITISH TRANSPORT POLICE
11.2020 - 01.2021
PA role
NEW SCOTLAND YARD
06.2020 - 11.2020
Executive Assistant (public and private side)
SANTANDER UK
10.2019 - 03.2020
COPAC and RLMT
EUROPEAN BANKING AUTHORITY
01.2018 - 01.2019
Administration Assistant, Immigration Law
CAMDEN COMMUNITY LAW CENTRE
11.2016 - 06.2017
LLB - Law
BIRKBECK, UNIVERSITY OF LONDON