Marlena Morys
Denny
Summary
Energetic, friendly, approachable and compassionate individual with deep understanding of security and safety regulations, complemented by strong interpersonal abilities and keen attention to detail. Ability to demonstrate exceptional physical stamina and adaptability to weather conditions, ensuring high standards in animal welfare advocacy and empathy. Committed to providing excellent customer service as part of a team while continuously learning and growing within the field.
Adaptable and driven, showcasing strong animal care expertise and excellent communication skills. Demonstrated ability to manage animal welfare and ensure safe environments through teamwork and problem-solving. Ready to make a a positive a positive impact in the Zoo Keeper role.
Overview
8
8
years of professional experience
Work history
Volunteer Kennel/Cattery Assistant
Burnside Pet Retreat
Denny
2026.05 - Current
- Working alongside animal care staff to ensure dogs and cats are clean, fed and happy.
- Focusing on daily care, socialization and maintaining hygiene for cats - cleaning pens, washing litter trays, preparing food, feeding.
- Provided emotional support to distressed animals during their stay at the kennel; required patience and genuine passion for animal welfare.
- Duties requiring physical stamina, heavy cleaning, dog walking, basic training, providing companionship.
- Reduced canine stress with appropriate exercise routines.
- Preparing meals, feeding, grooming.
- Adhering strictly to health and safety policies.
Owner/Nail Artist/Tooth Gem Tech
Alien Clawss
Glasgow, Glasgow City
2023.10 - Current
- Established and successfully managed a profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
- Managed daily operations, ensuring smooth running of the business.
- Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
- Oversaw inventory management, preventing stock shortages or overages.
- Boosted customer satisfaction with consistent quality control measures.
- Provided exceptional customer service, resulting in repeat business.
- Created a strong brand identity through innovative marketing strategies.
- Promoted company products and services on social media to increase brand awareness.
- Coordinated special events, enhancing brand awareness in the local community.
- Established a positive work environment by implementing comprehensive health and safety protocols.
Key Holder/Supervisor
Mac Cosmetics
Glasgow, Glasgow City
2018.07 - 2023.09
- Ensured smooth store operations by effectively managing shifts.
- Executed daily operational tasks, improving overall store efficiency.
- Provided training to new staff members, fostering a team-oriented environment.
- Demonstrated excellent product knowledge to assist customers with purchases.
- Enhanced customer satisfaction through prompt and professional service.
- Facilitated swift checkout process; resulted in high customer satisfaction rates.
- Collaborated with management in implementing promotional activities for increased sales.
- Maintained visual merchandising standards to attract potential customers.
- Organised stock inventories regularly, ensuring product availability at all times.
- Upheld highest levels of cleanliness throughout store premises for a pleasant shopping atmosphere..
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
Education
SVQ Level 6 - Advanced Biochemical Sciences
Glasgow Kelvin College
Glasgow 08/2026 -
Skills
- Basic animal care
- Animal nutrition expertise
- Animal welfare advocacy
- Security regulations knowledge
- Record management
- Inventory management
- Physical Stamina
- Resilience in outdoor settings
- Quick adaptability
- Effective communication
- Interpersonal skills
- Team collaboration
- Keen attention to detail
- Animal empathy
Languages
English
Fluent
Polish
Native
Affiliations
- Volunteering
- Wild animals, animal welfare, animal conservation
- Photography, art, reading
Timeline
Volunteer Kennel/Cattery Assistant
Burnside Pet Retreat
2026.05 - Current
Owner/Nail Artist/Tooth Gem Tech
Alien Clawss
2023.10 - Current
Key Holder/Supervisor
Mac Cosmetics
2018.07 - 2023.09
SVQ Level 6 - Advanced Biochemical Sciences
Glasgow Kelvin College
08/2026 -