Mark Vincent Saboriendo
Ivisan Capiz
Summary
Dynamic retail professional with a proven track record at Penshoppe, excelling in customer service and retail sales. Skilled in creating engaging shopping experiences, enhancing store operations, and achieving sales targets. Demonstrates exceptional teamwork and problem-solving abilities, contributing to customer loyalty and retention. Expert in store maintenance and upselling strategies, consistently delivering outstanding results.
Overview
12
12
years of professional experience
Work History
Stock Man /Retail Sales Associate
World Balance
02.2024 - 10.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Implemented feedback from customer surveys to enhance shopping experience.
Stock Man /Retail Sales Associate
The Look Boutique
01.2023 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Stock Man /Sales Associate
Human
08.2017 - 02.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Stock Man /Retail Sales Associate
Van Venice 66 Fashion's Inc.
10.2014 - 05.2015
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Stock Man /Retail Sales Associate
Penshoppe
02.2014 - 07.2014
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Field Interviewer
National Statistics Office
09.2012 - 10.2012
- Enhanced data accuracy by conducting thorough and detailed field interviews.
- Conducted interviews with participants to assess eligibility.
- Coded data from participant interviews.
Education
High School Diploma -
BASIAO NATIONAL HIGH SCHOOL
Basiao,province Of Capiz, Philippines03-2010
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Retail sales
- Flexible schedule
- Store opening and closing
- Stocking and receiving
- Store maintenance
- Retail store operations
- Upselling strategies
- photographer
- photo boot layout artist
Languages
Korean
Elementary (A2)
Timeline
Stock Man /Retail Sales Associate
World Balance
02.2024 - 10.2024
Stock Man /Retail Sales Associate
The Look Boutique
01.2023 - 08.2023
Stock Man /Sales Associate
Human
08.2017 - 02.2019
Stock Man /Retail Sales Associate
Van Venice 66 Fashion's Inc.
10.2014 - 05.2015
Stock Man /Retail Sales Associate
Penshoppe
02.2014 - 07.2014
Field Interviewer
National Statistics Office
09.2012 - 10.2012
High School Diploma -
BASIAO NATIONAL HIGH SCHOOL
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