Mark Owen Raymond Lewis

• Implemented rigorous financial controls, improving overall profitability.
• Defined company direction through careful strategic planning.
• Developed strategic business plans, enhancing corporate vision and objectives.
• Maintained compliance with industry regulations at all times.
• Identified new business opportunities, leading to market expansion.
• Achieved customer satisfaction with regular feedback and improvement sessions.
• Led company-wide restructuring to streamline operations.
• Improved staff retention with robust HR policies and procedures.
• Built high-performing teams to achieve organisational objectives.
• Streamlined communication processes for improved team collaboration.
• Increased overall operational efficiency by implementing new management strategies.
• Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
• Regularly reviewed performance data, driving continuous improvement efforts.
• Directed day-to-day work of 127 employees and motivated teams to exceed objectives.
• Recruited and managed senior staff with focus on delivering clear results.
• Maintained organisational compliance with applicable legislation and regulations.
• Set strategic plans to govern functioning of Ron Skinner & Sons operations.

Conducted competitor market research to inform strategic decisions.
Created business plan for Smile Car Finance, outlining key objectives.
Obtained necessary licensing while ensuring compliance with regulatory bodies.
Established comprehensive broker guidelines and business policies.
Implemented technical resources to design and develop company website and broker system.
Developed innovative marketing and PR strategies for successful company launch.
Executed ongoing brand awareness initiatives through consistent marketing efforts.
Launched product campaigns to enhance visibility and engagement.

• Design and implemented strategic marketing plans for clients • Leveraged technical resources to design and create campaign deliverables, including e-mail invitations, articles and marketing videos. • Consulted with car manufacturers agencies to arrange promotional campaigns in all types of media. Developed innovative marketing and PR strategies. • Handled media purchasing from all media outlets. • Raised brand awareness through consistent marketing efforts and product campaign launches.