MARK BRYAN VERZOSA
Cambridge,United Kingdom
Summary
Dedicated healthcare professional with extensive skills in elderly support, dementia care training, and emergency response preparedness. Proficient in safe manual handling, specialist equipment usage, and maintaining patient confidentiality. Adept at building trust with patients, listening to their needs, and ensuring dignity and respect. Strong communication abilities with both local and foreign individuals, as well as medical staff. Career goal: to continue providing holistic care while enhancing patient well-being through compassionate service.
Overview
21
21
years of professional experience
32
32
years of post-secondary education
Work history
Senior care assistant
Trust Home Care Solution LTD
Cambridge, Cambridgeshire
2023.04 - 2026.04
- Increased resident satisfaction by providing personalised care plans.
- Delivered compassionate end-of-life care, respecting dignity of the individual at all times.
- Assisted in daily personal care tasks, promoting independence amongst residents.
- Provided consistent and high-quality elder care, ensuring comfort and safety.
- Ensured clean and safe living environment by routine cleaning tasks.
- Gained trust from families by maintaining confidentiality and professionalism in all situations.
- Administered medications in line with care plans and nursing team guidance.
- Worked with compassion and empathy, prioritising wellbeing and dignity for optimal patient comfort.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
Private Caregiver
PRIVATE CAREGIVER: Mr. Raymund Valdez
Alaminos, Pangasinan
2020.12 - 2022.10
- Assisting my patient with daily care activities such as shower, bathing.
- Assisting dressing.
- Assisting with toilet and change pad.
- To help to take regular medication and taking it on the right time.
- Assisting to drive to attend regular check ups and attending treatments with the physician.
- Cleaning the room and maintaining cleanliness of the room.
- Cooking and preparing food, cutting and serving soft diet.
- Meeting with family to report progress or any concerns on regular basis.
- Checking the stocks of Medication.
- Groceries and buying necessary items needed for my patient.
HOUSEKEEPING SUPERVISOR
PUERTO DEL SOL BEACH RESORT & HOTEL CLUB, FUEGO DE AMOR RESORT AND HOTEL INC.
2011.01 - 2020.11
- Assigning housekeeping task to staff and inspecting work to ensure that the prescribed standard of cleanliness are meet.
- Scheduling staff shifts and organizing replacements as required.
- Investigating and addressing complaints regarding poor housekeeping service.
- Take all reasonable steps to ensure the safety of guest, property and building.
- To ensure the ongoing compliance with the statutory requirements relating to the work of the department.
HOUSEKEEPING ROOM ATTENDANT
PUERTO DEL SOL BEACH RESORT & HOTEL CLUB, FUEGO DE AMOR RESORT AND HOTEL INC.
2007.01 - 2011.01
- Stock and sort supplies.
- Vacuum, clean, dust and polish guest room.
- Make beds, change sheets, remove and replace use towels and toiletries.
- Deliver and retrieve items on loan to guest.
- Ensure security of guest rooms and privacy of guests.
PRODUCT SPECIALIST
SAMSUNG ELECTRONICS PHILIPPINES
2006.08 - 2007.09
- Supporting the development of new products.
- Improving the development of existing product.
- Managing the launch of new product.
- Conducting market research and analyzing industry trends.
- Analyzing and documenting the product development process.
Sales Man / Stock Man
CSI - MALL (ALAMINOS CITY, BRANCH)
2005.04 - 2006.07
- Assisting in checking the correctness and condition of deliveries.
- Verifying the contents of consignments.
- Transferring stock inside the warehouse.
- Labeling items for pricing, storage and transfer.
- Notifying supervisors and managers of inventory level.
- Following state and federal safety standards.
Education
Vocational - Caregiver NCII
Alaminos, Pangasinan 2022.01 - 2023.01
Vocational - Information and Communication Technology
2004.06 - 2005.04
Secondary - undefined
Alaminos City, National High School
Alaminos City, Pangasinan 1998.01 - 2022.01
Primary - undefined
Amandiego, Elementary School
Amandiego, Alaminos City, Pangasinan 1992.01 - 1998.01
Skills
- Can communicate with local and foreign
- Computer Literate with basic in Microsoft
- Can work under pressure
- Physically flexible
- Building trust with patients
- Listening to patients' needs
- Emergency response preparedness
- Dementia care training
- Safe manual handling
- Holistic approach
- Elderly support
- Specialist equipment usage
- Dignity respect
- Respecting patient confidentiality
- Communication with medical staff
Work and Character References
- Armi D. Saplan , Registered Manager, Trust Home Care Solution LTD
- Jonathan Pang, Quality Assurance Officer, Trust Home Care Solution LTD
- Gladys Cabreza, HR Manager, 01223618280, Trust Home Care Solution LTD
Disclaimer
I hereby certify that the information is true and correct to the best of my knowledge and capability.
Timeline
Senior care assistant
Trust Home Care Solution LTD
2023.04 - 2026.04
Vocational - Caregiver NCII
2022.01 - 2023.01
Private Caregiver
PRIVATE CAREGIVER: Mr. Raymund Valdez
2020.12 - 2022.10
HOUSEKEEPING SUPERVISOR
PUERTO DEL SOL BEACH RESORT & HOTEL CLUB, FUEGO DE AMOR RESORT AND HOTEL INC.
2011.01 - 2020.11
HOUSEKEEPING ROOM ATTENDANT
PUERTO DEL SOL BEACH RESORT & HOTEL CLUB, FUEGO DE AMOR RESORT AND HOTEL INC.
2007.01 - 2011.01
PRODUCT SPECIALIST
SAMSUNG ELECTRONICS PHILIPPINES
2006.08 - 2007.09
Sales Man / Stock Man
CSI - MALL (ALAMINOS CITY, BRANCH)
2005.04 - 2006.07
Vocational - Information and Communication Technology
2004.06 - 2005.04
Secondary - undefined
Alaminos City, National High School
1998.01 - 2022.01
Primary - undefined
Amandiego, Elementary School
1992.01 - 1998.01