Mark Anthony Griffin
Ramsgate,Kent
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
27
27
years of professional experience
6
6
years of post-secondary education
Work history
Medical Equipment Library
Ranstad
Margate, Kent
2021.12 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
Picker and packer
GFM
Canterbury, Kent
2021.10 - 2021.12
- Assisted new team members, fostered cooperative working relationships.
- Cleaned work area, promoted a healthy and safe environment.
- Wrapped delicate items carefully for damage-free transit.
- Assembled boxes to ensure robust packaging of items.
Delivery driver
Waitrose
Ramsgate, Kent
2015.12 - 2020.09
- Maintained vehicle cleanliness for a professional appearance.
- Handled fragile items carefully, resulting in zero damage complaints.
- Coordinated delivery schedules for optimum time management.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
- Handled cash transactions accurately preventing discrepancies at end of day tallying.
- Ensured safety by regular vehicle inspections and maintenance.
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
- Improved client satisfaction by delivering packages promptly and accurately.
- Navigated various routes efficiently, leading to increased route coverage.
- Completed emergency deliveries successfully despite challenging conditions.
- Provided excellent customer service, enhancing company reputation.
Restaurant & bar manager
self employed
Alicante, Spain
1999.01 - 2015.06
- Streamlined operations to reduce wait times during peak hours.
- Built a loyal customer base due to excellent service provision.
- Developed new cocktail recipes for enhancing bar menu variety.
- Implemented health and safety regulations compliant with British laws and regulations.
- Organised special events, drawing in new customers.
- Coordinated reservations smoothly leading to an organised seating system.
- Ensured compliance with licensing laws pertaining to alcohol sales.
- Managed staffing rosters, ensuring optimal coverage during busy periods.
- Increased customer satisfaction by implementing effective complaint resolution protocols.
- Tracked inventory levels to prevent shortages of key supplies or ingredients.
- Boosted staff morale with regular team-building activities.
- Fostered a positive work environment leading to low employee turnover rates.
- Maintained high standards of hygiene and cleanliness across the restaurant and bar area.
- Trained new staff members effectively resulting in quicker acclimation to job roles.
- Collaborated with kitchen staff effectively managing service flow during peak hours.
- Promoted seasonal specials successfully attracting more patrons.
- Monitored food preparation processes, maintaining consistency in meal quality.
- Handled cash transactions, ensuring accurate bookkeeping at all times.
- Optimised the dining room layout for efficient use of space.
- Negotiated with suppliers for better pricing on food and beverage orders.
- Coordinated activities of dining room personnel to provide prompt, courteous service to patrons.
Education
CSEs - English,Maths,History
Park North High School
Swindon 1973.09 - 1979.06
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Leadership
- Resourcefulness
- Public Relations
- Quality Assurance
Affiliations
- Sport
- Poker
- Walking
- Cooking
Timeline
Medical Equipment Library
Ranstad
2021.12 - Current
Picker and packer
GFM
2021.10 - 2021.12
Delivery driver
Waitrose
2015.12 - 2020.09
Restaurant & bar manager
self employed
1999.01 - 2015.06
CSEs - English,Maths,History
Park North High School
1973.09 - 1979.06