Mark Wylde
Wallasey,Merseyside
Summary
Dedicated professional with a strong background in plumbing, construction, and electrical design. Successfully built a business from the ground up, fostering lasting client relationships and achieving high rates of repeat business. Recognised for innovative problem-solving skills and a keen eye for design, leading to transformative results for clients. Proficient in all aspects of construction work, ensuring compliance with health and safety standards.
Overview
31
31
years of professional experience
3
3
years of post-secondary education
Work history
Business Owner
Self Employed
Wallasey, Merseysdie
1995.01 - Current
- Established and managed all aspects of a construction business, providing comprehensive building maintenance, plumbing, and heating services for commercial and residential clients.
- Handled client relations, stakeholder communication, and contractor negotiations.
- Oversaw budget management to keep to financial targets.
- Optimised flow and scheduling of daily operations for maximum productivity.
- Preventive & Reactive Maintenance, Plumbing Systems and Building Services.
- Ensured compliance with health and safety regulations, including fire safety and risk assessments, to promote a safe environment.
- Collaborated with architects to create viable designs within budget constraints.
- Provided technical expertise in commercial and residential plumbing and heating systems, including system upgrades and site surveys.
Insurance Approved Contractor for Aviva
K J Mock Ltd.
Birkenhead, Merseyside
2010.01 - 2019.12
- Served as primary point of contact with insurance adjusters, effectively communicating to justify repair costs and reduce inquiries.
- Boosted client satisfaction with prompt resolution of complaints and concerns.
- Respond quickly to mitigate further damage, such as boarding up, water extraction, or structural stabilisation.
- Mitigated potential delays through proactive problem-solving techniques.
- Supervised workers, ensuring high-quality craftsmanship across all tasks performed.
- Coordinated subcontractors, resulting in timely completion of tasks.
- Provide thorough documentation, including before-and-after photos, itemised invoices, and repair summaries to support the claim and future inquiries.
Education
GCSEs - English, Mathematics, Science, History, Geography
The Oldershaw School
Wallasey, Merseyside, England 1981.09 - 1984.07
Skills
Plumbing and design expertise
Pipework troubleshooting
Scaffolding proficiency
Bricklaying skills
Electrical works knowledge
Tiling expertise
Landscaping abilities
Construction maintenance
Cost estimation
Financial management
Risk management
Strategic planning
Project prioritization
Negotiation skills
Safety compliance
Manual handling
Problem-solving
References
References available upon request.
Timeline
Insurance Approved Contractor for Aviva
K J Mock Ltd.
2010.01 - 2019.12
Business Owner
Self Employed
1995.01 - Current
GCSEs - English, Mathematics, Science, History, Geography
The Oldershaw School
1981.09 - 1984.07