Mark Wilson
London
Summary
Quality-focused Carpenter committed to following safety code regulations. Timely and efficient working style takes difficult jobs through to completion within budget. Experienced in both residential and commercial construction. Resourceful farmer Committed to good ranch services and preventive equipment maintenance. Adept at multitasking and solution-oriented problem-solving.
Energetic Hotel Manager enthusiastic about delivering superior service to every guest. Successful at cutting costs without impacting quality of service and guest satisfaction.
Overview
39
39
years of professional experience
Work History
Motel Manager and Farm Manager
Self-employeed
04.2009 - 04.2024
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
- Improved guest satisfaction by implementing efficient check-in and check-out procedures.
- Coordinated events held at the motel facility, ensuring seamless execution of special occasions that met clients'' expectations.
- Managed daily operations for better customer service and increased revenue.
- Streamlined housekeeping processes to ensure clean and comfortable rooms for guests.
- Increased repeat business through excellent customer service and targeted marketing efforts.
- Maintained high occupancy rates by implementing competitive pricing strategies and promotions.
- Fostered safe lodging environment with reliable and effective security services.
- Maintained a safe working environment by enforcing safety protocols and conducting regular inspections of facilities and equipment.
- Boosted overall profitability with effective budget management, cost reduction strategies, and market analysis.
- Performed repairs and preventive maintenance on equipment and property.
- Inspected and repaired equipment for livestock and crop management.
Carpenter
Self-employeed
09.1985 - 03.2009
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Planned and executed work with proper tools and materials to maximize productivity.
- Contributed to successful completion of residential and commercial projects by skillfully installing cabinetry, doors, windows, and flooring materials.
- Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
- Measured materials to determine sizes and quantity required for construction project.
- Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
- Delivered exceptional customer service by addressing client concerns promptly and professionally while keeping them informed of project progress.
- Mentored junior team members to improve their technical skills and enhance overall team performance in completing various carpentry tasks.
Education
City & Guilds Carpentry &Joinery - Building Construction Technology
Langley College of Further Education
Langley, United Kingdom09.1984
Skills
- Property Maintenance
- Hand and power tools
- Measuring and Cutting
- Carpentry and Woodworking
- Framing Construction
- Finish Carpentry
- Customer Service
- Reservation Management
- Guest services management
- Farm Operations
- Livestock management
- Preventive Maintenance
Languages
English
Native language
Spanish
Upper intermediate
B2
Timeline
Motel Manager and Farm Manager
Self-employeed
04.2009 - 04.2024
Carpenter
Self-employeed
09.1985 - 03.2009
City & Guilds Carpentry &Joinery - Building Construction Technology
Langley College of Further Education
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