Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Mark illiams

Surrey

Summary

Former Royal Signals specialist with proven experience in network and cyber security, strengthened by two operational deployments with the British Army. Skilled in safeguarding communication systems, risk management, and ensuring resilience under pressure. Professional background spans telecommunications (BT) and leadership roles, including Head Coach in the fitness industry, demonstrating adaptability, problem-solving, and people management. Now seeking to return to cyber security, combining technical expertise with resilience, maturity, and a commitment to continuous upskilling in modern security practices.

Overview

2026
2026
years of professional experience

Work history

Crossift Head Coach

Motion Training
Guildford, Surrey
01.2023 - Current
  • Assessed individual needs and applied problem-solving skills to design tailored strategies and mitigate risks.
  • Communicated complex concepts in simple, structured ways for diverse groups and individuals.
  • Built trust and accountability while mentoring people to achieve long-term goals under pressure.
  • Analysed performance data to identify weaknesses, track progress, and drive continuous improvement.
  • Led teams and fostered a culture of resilience, adaptability, and growth.
  • Monitored coaching standards with team meetings and observing of coaches leading classes, delivering feedback where needed.
  • Attended professional development courses continually updating coaching knowledge.
  • Tailored sessions to provide physical challenge to individuals with varying abilities.

Crossfit manager & head coach

In2 training
Farnham, Surrey
01.2017 - 05.2023
  • Conducted performance evaluations, recognised opportunities for growth and commended contributions as appropriate.
  • Established enduring relationships with clients, facilitating repeat business.
  • Enforced safety regulations to reduce workplace accidents.
  • Facilitated staff training, resulting in better customer service and staff development.
  • Delegated tasks efficiently to maximise productivity.
  • Implemented and monitored health and safety measures for guaranteed compliance.
  • Coordinated hiring, recruitment and training strategies to build a successful team.
  • Designed and implemented training to further develop staff.
  • Oversaw facility maintenance and allocated needed resources to meet standards.

Tree surgeon

Jburch treecare
, surrey
01.2016 - 01.2019
  • Met rigorous schedules
  • Surpassed standard requirements to accomplish assigned task
  • Stump grinding conducted following felling of a tree improving the visual appeal of the area.
  • Skilfully removed dead or diseased trees, enhancing the overall look of the area.
  • Collaborated closely with team members for efficient task completion.
  • Employed safe and correct use of chainsaws and other equipment during operations ensuring worker safety at all times.
  • Used advanced climbing techniques to reach tall trees, thus ensuring complete care.
  • Adhered strictly to environmental regulations whilst working on diverse projects.
  • Dealt effectively with emergency situations such as dangerously leaning trees which prevented potential accidents.
  • Conducted comprehensive risk assessments prior to commencing any work.
  • Used tractor, chain saw and chipper to cultivate crops.

Openreach engineer

Openreach
farnham , surrey
05.2013 - 02.2016
  • Coordinated with other engineers and professionals on large scale projects.
  • Coordinated installation of new telecom equipment for improved communications infrastructure.
  • Maintained high industry standards by complying with regulations and guidelines at all times.
  • Designed innovative telecom solutions to meet client needs.
  • Improved network performance by conducting regular systems maintenance and troubleshooting.
  • Coordinated with cross-functional teams to ensure seamless project execution.
  • Achieved optimal network functionality with constant monitoring and adjustments.
  • Created detailed technical reports to convey complex information effectively.
  • Enhanced customer satisfaction with timely resolution of technical issues.
  • Troubleshot voice and data cabling to support network connectivity.
  • Used components and equipment to configure networks and integrate systems.
  • Monitored systems and determined needs for upgrades and enhancements.
  • Deployed, maintained and monitored telecommunication systems.

Area systems operator - Afghanistan 2011-2012

British Army
08.2011 - 02.2012
  • Management and adherence to JSP 490, JSP 491 and JSP 440
  • Crypto Custodian
  • Responsible for the secure management, handling, storage, and disposal of cryptographic material, such as keying material and security devices
  • Maintaining records, conducting inventory, ensuring proper security clearances.
  • Managing cryptographic material, conducting security inspections, and providing advice on cryptographic security.
  • Ensured the secure storage, handling, and movement of crypto items to prevent security breaches.
  • Adhered to MoD policies and national baseline measures for security.
  • Reported any suspected or actual security breaches related to crypto material.
  • Engineering and maintaining secure networks, installing and managing IT systems, and protecting networks from cyber threats.
  • Managing site access control systems, leading security for new builds, and providing security advice for project teams and contractors.
  • Performed troubleshooting tasks promptly, avoiding major breakdowns.
  • Ensured adherence to safety protocols with constant vigilance.
  • Upheld all health and safety regulations for risk reduction.
  • Assisted in training new staff, ensuring efficient team performance.
  • Collaborated with team members to enhance workflow procedures.
  • Coordinated with other operators for smooth operation processes.
  • Conducted regular equipment checks for optimal operational conditions.
  • Identified and resolved technical issues, improving overall functionality.
  • Provided technical support to colleagues, fostering a cooperative work environment.
  • Performed routine inspections of machinery, preventing potential malfunctions.
  • Completed work according to schedule, helping struggling team members as required to maintain smooth-running operations.
  • Verified documentation and work order requirements.
  • Consistently demonstrated best practices and conformance to company standards and safety regulations.
  • Mentored new Operators in machine operating best practices and safety regulations through demonstrations.

Area systems operator - Afghanistan 2008 - 2009

British Army
  • Conformed to JSP 440, JSP 490 and JSP 491 regulations.
  • Covered both physical and electronic security for cryptographic materials.
  • Engineering and maintaining secure networks, installing and managing IT systems, and protecting networks from cyber threats.
  • Assisted in training new staff on satellite communication technologies and processes.
  • Performed routine system checks, ensuring consistent service delivery.
  • Maintained updated knowledge of industry trends and advancements in satellite communication technology.
  • Conducted comprehensive system tests to ensure optimal performance.
  • Managed software updates, ensuring compatibility with existing hardware components.
  • Optimised bandwidth utilisation, improving overall network efficiency.
  • Enhanced network stability with regular system monitoring and maintenance tasks.
  • Implemented security protocols to protect sensitive information transmission via satellites.
  • Improved signal quality by recalibrating antenna positioning.
  • Conducted risk assessments before implementing any changes to the current system.
  • Developed troubleshooting procedures for resolving signal interference issues.
  • Participated in project meetings providing expert advice on satellite communications.
  • Oversaw maintenance and repair work to keep existing electronic systems and equipment in top condition.

Royal signals area systems operator

British Army
09.2005 - 05.2013
  • Enhanced team morale by providing leadership and direction in high-pressure situations.
  • Provided mentorship and guidance to junior soldiers; fostered a culture of respect and cooperation within the unit.
  • Performed maintenance on military vehicles, increased overall fleet readiness.
  • Upheld strict discipline standards, cultivated a professional military environment.
  • Coordinated strategic planning meetings; ensured alignment with mission objectives.
  • Assumed responsibility for sensitive materials; maintained integrity and confidentiality at all times.
  • Ensured timely completion of missions due to efficient communication within the team.
  • Operated advanced military technology equipment; streamlined data collection processes.
  • Participated in multiple international deployments to enforce peacekeeping mandates.
  • Maintained high personal fitness levels, meeting stringent army requirements consistently.
  • Developed tactical plans for deployment, enhancing combat effectiveness significantly.
  • Instructed new recruits, facilitated their integration into the unit.
  • Managed logistics and supply chains for smooth running of base operations.
  • Liaised with local communities during humanitarian assistance operations; fostered positive relations between civilians and military personnel.
  • Conducted risk assessments before field operations, minimising potential hazards and risks to troops' welfare.
  • Conducted regular equipment checks for optimal operational efficiency.
  • Maintained 100% accountability of all assigned equipment.
  • Managed security of local areas and performed route clearance for visiting high-ranking officials.
  • Briefed team on readiness, equipment status and enemy locations for sound decision-making.
  • Responded to emergencies with speed, coherence and knowledgeable assistance.
  • Secured buildings, rooms and perimeters whilst minimising exposure times.
  • Coached teams on emergency situation preparedness, tactical planning and weapon use, maximising safety.
  • Documented and processed classified materials for units, maintaining complete confidentiality.
  • Remained composed and focused in highly stressful situations.
  • Trained in combat and weaponry to meet field demands.
  • Followed instruction to complete exact requests of senior officers.
  • Operated weaponry and communication systems.
  • Maintained weaponry and equipment to meet combat requirements.
  • Represented military unit professionally at ceremonial events and occasions.
  • Worked in teams to strengthen security and defence systems.
  • Upheld integrity of communication systems by adhering to internal procedures.

Education

Satellite Communications Engineering

Royal signals

Satellite Communications Engineering

Talon operator

Satellite Communications Engineering

Reacher operator

Satellite Communications Engineering

Area systems operator class 3

Level 2 key skills in communication -

City & Guilds

Level 2 key skills in application of number -

City & Guilds

GCSEs -

8

First aid at work

Battle medic

British Army PTI

Level 3 PT

Crossfit level 1 & 2

Crossfit Weightlifting

Skills

  • Network security expertise
  • Network security maintenance
  • Network security compliance
  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Leadership
  • Strategic planning
  • Reliable and trustworthy
  • Adaptability in situations

References

References available upon request.

Timeline

Crossift Head Coach

Motion Training
01.2023 - Current

Crossfit manager & head coach

In2 training
01.2017 - 05.2023

Tree surgeon

Jburch treecare
01.2016 - 01.2019

Openreach engineer

Openreach
05.2013 - 02.2016

Area systems operator - Afghanistan 2011-2012

British Army
08.2011 - 02.2012

Royal signals area systems operator

British Army
09.2005 - 05.2013

Area systems operator - Afghanistan 2008 - 2009

British Army

Satellite Communications Engineering

Royal signals

Satellite Communications Engineering

Talon operator

Satellite Communications Engineering

Reacher operator

Satellite Communications Engineering

Area systems operator class 3

Level 2 key skills in communication -

City & Guilds

Level 2 key skills in application of number -

City & Guilds

GCSEs -

8

First aid at work

Battle medic

British Army PTI

Level 3 PT

Crossfit level 1 & 2

Crossfit Weightlifting

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Mark illiams