Summary
Overview
Work history
Education
Skills
Websites
Certification
Volunteering
Timeline
Generic

Mark Wear

Stourbridge,United Kingdom

Summary

Accomplished professional with expertise in staff recruitment, contract management, and budget management. Demonstrates strong leadership aptitude through operational leadership and team supervision, ensuring facilities optimisation and effective project scheduling. Skilled in training development, conflict resolution, and problem solving, with a comprehensive understanding of cleaning procedures and health and safety regulations. Committed to conducting risk assessments and audits to maintain high standards of safety.

Overview

10
10
years of professional experience
1
1
Certification

Work history

Facilities Manager

Mitie
Coventry
11.2024 - 08.2025
  • Oversaw cleaning operations across Amazon BHX4 site, equivalent to 25 football pitches.
  • Managed over 100 staff, leading recruitment, induction, and training initiatives.
  • Exceeded client expectations through thorough audits and quality checks.
  • Streamlined rostering processes and ensured adherence to budget for cost efficiency.
  • Implemented key improvements and innovations across site functions.
  • Acted as main escalation point for complaints and resolution management.

Senior Contracts & Compliance Manager

Hygiene Pro Clean Ltd
Coventry
03.2023 - 10.2024
  • Managed 100+ contracts nationally in diverse sectors including insurance, transport, and housing
  • Designed and implemented training and compliance frameworks
  • Generated over £800K in new business within 12 months
  • Led audits, reports, and client liaison for continuous improvement
  • Ensured full adherence to COSHH and asbestos regulations

Operations Manager

Clearabee
Birmingham
10.2021 - 03.2023
  • Led UK-wide operations for the largest ‘man and van' waste removal fleet
  • Supervised 180 drivers and 16 office staff to ensure delivery and safety standards
  • Optimised waste tipping strategy for budget compliance and sustainability
  • Created toolbox talks and revised operational workflows for service enhancement

Operations / Project Manager

Public Health England / Track & Trace
Nationwide
05.2020 - 10.2021
  • Set up national COVID-19 testing sites in collaboration with the British Army
  • Directed Liverpool PCR and Birmingham LFT projects including mobile school units
  • Managed workforce transitions across multiple agencies including Serco and BMG Research
  • Built call centre operations and performance metrics for international arrivals compliance

Depot & Facilities Manager

Amey
Birmingham
01.2016 - 03.2020
  • Managed operations across 3 regional depots and £2.1M monthly stock
  • Led depot redevelopment projects and seating plans for office teams
  • Introduced waste management systems and reduced stock expenditure
  • Maintained consistent KPI achievement through logistics optimization

Education

NVQ Level 3 - Business Studies

Dudley College
Dudley
05.2000

Skills

  • Staff recruitment
  • Contract management
  • Budget management
  • Training development
  • Facilities optimisation
  • Operational leadership
  • Project scheduling
  • Team supervision
  • Conflict resolution
  • Problem solving
  • Knowledge of cleaning procedures
  • Leadership aptitude
  • Health and Safety regulations
  • Risk assessments and audits

Certification

IOSH Health and Safety for Supervisors & Manager Level 3,

BiCS Trained and Accredited,

First Aid at Work Level 3,

COSHH Awareness,

Asbestos awareness,

Association (BDMA) Trained,

Mental Health First Aider,

Social Media Training Level 2,

Fire Safety,

Fire Marshall/Warden,

Manual Handling.

Volunteering

Head of Social Media, Stourbridge FC, Grew digital presence across club platforms, including Ladies and Junior teams, Created engagement-driven content strategies and sponsorship pitches, Delivered data-led marketing solutions to boost visibility and revenue

Timeline

Facilities Manager

Mitie
11.2024 - 08.2025

Senior Contracts & Compliance Manager

Hygiene Pro Clean Ltd
03.2023 - 10.2024

Operations Manager

Clearabee
10.2021 - 03.2023

Operations / Project Manager

Public Health England / Track & Trace
05.2020 - 10.2021

Depot & Facilities Manager

Amey
01.2016 - 03.2020

NVQ Level 3 - Business Studies

Dudley College
Mark Wear