Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Mark Wallace

Blackpool,Lancashire

Summary

Experienced healthcare professional with extensive background in assessment, report writing, and complex case management.


Proven ability to lead and mentor individuals and groups, ensuring effective communication and care coordination. Skilled in triage proficiency and de-escalation techniques.


Committed to client advocacy and building therapeutic relationships to enhance client outcomes.


Career goal: to advance as a nurse prescriber, ultimately aiming to specialise in ADHD assessment, treatment and support.

Overview

12
12
years of professional experience
3
3
years of post-secondary education

Work history

Senior nurse

Athena Healthcare
Lytham St. Annes, Lancashire
05.2024 - Current
  • Kept abreast with latest nursing practices through continuous professional development courses enhancing service delivery standards.
  • Took lead in conducting health promotion workshops raising awareness about various health conditions.
  • Established rapport with patients, facilitating open communication about health concerns and treatment options.
  • Advocated for patients' rights to quality healthcare, fostering trust and respect in the process.

Deputy manager

We Care Group
Preston, Lancashire
01.2024 - 05.2024
  • Conducted performance evaluations, enhancing individual employee development.
  • Enforced company policies for a safe and productive work environment.
  • Facilitated staff meetings, leading to improved collaboration.
  • Boosted team morale through effective communication and feedback systems.

Functional disability assessor

Atos
Blackpool, Lancashire
09.2017 - 01.2024
  • Managed workload efficiently to ensure timely completion of disability assessments.
  • Analysed medical evidence from general practitioners and specialists.
  • Conducted comprehensive assessments for people with diverse functional disabilities, including ADHD.
  • Identified specific needs for personalised disability support by thorough patient assessments.
  • Participated in regular training sessions, enhancing skills in disability assessment techniques.
  • Sought novel approaches to overcome challenges faced during disability assessment procedures.
  • Ensured adherence to professional standards by diligent monitoring of assessment protocols.
  • Adapted communication style to suit different individuals, promoting patient comfort during assessments.
  • Prioritised confidentiality and data protection policies whilst managing sensitive patient information.
  • Communicated effectively with patients regarding the outcomes of their assessment.
  • Produced detailed reports following individual consultations to facilitate effective case management.
  • Provided accurate documentation for all cases, enhancing the consistency of decision-making processes.
  • Utilised clinical judgement when interpreting subjective and objective information about a claimant's health condition or disability.
  • Interpreted complex clinical information to accurately assess an individual's functionality level.
  • Liaised with healthcare professionals and social workers for comprehensive understanding of each case.
  • Assisted service users to obtain and access community resources.
  • Assessed clients and documented information for records and analysis.

RMN

Moving Up Care
Warrington, Lancashire
04.2016 - 09.2017
  • Utilised supportive methods to enable young people with autism and ADHD to realise potential.
  • Facilitated emotional development for individuals facing SEN challenges, including anxiety.
  • Conducted one-on-one sessions with children diagnosed with Autism Spectrum Disorder and ADHD.
  • Facilitated clear communication with patients to understand their conditions better.
  • Contributed to team meetings, sharing professional insights and experiences.
  • Enhanced patient comfort during assessments, displaying empathy and understanding.
  • Collaborated effectively with other healthcare professionals, ensuring comprehensive patient care.
  • Managed high pressure situations effectively whilst dealing with complex cases.
  • Maintained professionalism throughout difficult conversations with distressed or upset individuals.
  • Utilised medical knowledge extensively when making fair and objective assessments.
  • Upheld ethical standards throughout assessment processes, promoting trust and respect.
  • Prepared detailed reports after every assessment to assist in decision-making processes.
  • Showcased excellent problem-solving skills when faced with challenging cases.

Mental health nurse

Lancashire Care NHS Foundation Trust
Blackpool, Lancashire
09.2014 - 04.2016
  • Advocated for patients' rights; fostered an environment of respect and dignity.
  • Participated in professional development activities; stayed abreast of latest nursing practices.
  • Coordinated discharge planning process for smooth transition of patients into the community.
  • Maintained accurate medical records, facilitated seamless healthcare service delivery.

Dementia nurse

Lancashire Care NHS Foundation Trust
Lytham St Annes, Lancashire
04.2013 - 04.2014
  • Offered emotional support to families during difficult periods.
  • Mitigated confusion in patients through a calming presence.
  • Coordinated with multi-disciplinary team to deliver comprehensive care.
  • Monitored vital signs regularly for maintaining optimal health levels.

Education

Diploma of Higher Education - Nursing

University of Central Lancashire
Preston
04.2010 - 03.2013

Skills

  • Communication with multidisciplinary teams
  • Leadership and mentoring
  • Patient safety awareness
  • Resilience during long shifts
  • Triage proficiency
  • Empathy and understanding
  • Pharmacology knowledge
  • Complex case management
  • Patient advocacy
  • De-escalation techniques
  • Compassionate care
  • Care coordination
  • Therapeutic alliance building
  • Mental status examination conducting
  • Resilience in stressful situations
  • Cognitive behavioural therapy proficiency
  • Case Management

Affiliations

Choir, Reading, Sports.

References

References available upon request.

Timeline

Senior nurse

Athena Healthcare
05.2024 - Current

Deputy manager

We Care Group
01.2024 - 05.2024

Functional disability assessor

Atos
09.2017 - 01.2024

RMN

Moving Up Care
04.2016 - 09.2017

Mental health nurse

Lancashire Care NHS Foundation Trust
09.2014 - 04.2016

Dementia nurse

Lancashire Care NHS Foundation Trust
04.2013 - 04.2014

Diploma of Higher Education - Nursing

University of Central Lancashire
04.2010 - 03.2013

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Mark Wallace