Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Mark Sullivan

Frodsham,Cheshire

Summary

Upbeat Trainer accomplished in developing and delivering engaging training programmes. Works with diverse learners to support comprehension and skill development. Provides helpful feedback to improve performance and meet learning objectives.


IT literate and capable of producing high quality Examinations and Assessments to confirm learning plus User Guides and Training Manuals to simplify learning


Experienced in Assessment and Verification through demonstration, simulation or questioning depending on the needs and skills of the learner

Overview

44
44
years of professional experience

Work history

Trainer

Merseyrail
Liverpool, Merseyside
07.2005 - 10.2023
  • Analysed training needs to determine learning styles and skills shortages.
  • Monitored employee progress, offering feedback to management on additional training requirements.
  • Identified skills and knowledge gaps, tailoring workshops appropriately.
  • Recorded data, completed relevant paperwork, and reviewed targets.
  • Delivered instruction across various topics, integrating audio-visual presentations and training materials.
  • Led cross-functional training for external and internal clients, creating thorough supporting materials and exams.
  • Prepared training materials and supplemental aids to support employee comprehension.
  • Worked with human resources personnel to process new hire paperwork.
  • Problem solving - real time with customer facing issues (live feed) also equipment failures

Clerical Officer

Merseyrail
Liverpool, Wirral and Merseyside
01.1993 - 07.2005


  • Retail all types of rail ticketing (local and long distance)
  • Accounting for stations including period end settlement, stock control, adherence to Cash Regulations and protocols
  • Cash handling, ordering and remittance
  • Problem solving - real time customer facing, equipment failure and back office issues

Rail Traffic Signaller

Merseyrail (ex British Rail)
Liverpool, Merseyside
08.1979 - 01.1993
  • Controlled movements of all Rail Stock in accordance with Rules and Regulations laid down
  • Able to act calmly and in accordance with laid down procedures in any given emergency situation
  • Compiled transport data accurately for management review when necessary

Education

 Level 4 Internal Quality Assurance of Assessment -

OCR
Liverpool

Level 3 Assessing Competence - Work Environment -

OCR
Liverpool

Level 3 - Occupational Health and Safety -

NEBOSH

Level 4 Certificate of Teaching in Learning Sector - Teaching

Edexel
St Helens, St. Helens

Level 4 Preparing to Teach in Learning Sector - Teaching

Edexel
St Helens, St. Helens

Manual Handling - Train the Trainer -

British Safety Council
London

Level 2 Principles Of COSHH -

Chartered Institute of Environmental Health
Liverpool

Disability Awareness -

ATOC
London

Level 3 First Aid at Work -

Highfield Awarding Body for Compliance
Liverpool

Fire Marshall -

TL Training
Birkenhead, Wirral

7 x GCSEs - Maths, English, History, Geography, Art, French, German

Henry Meols School
Wallasey, Wirral

Skills

  • Lesson planning
  • Course development
  • Presentations and demonstrations
  • Coaching and mentoring
  • Skills gap analysis
  • Classroom experience
  • Inclusive education
  • Individual Education Plans (IEP)

Languages

English
Native
French
Elementary
German
Elementary

Timeline

Trainer

Merseyrail
07.2005 - 10.2023

Clerical Officer

Merseyrail
01.1993 - 07.2005

Rail Traffic Signaller

Merseyrail (ex British Rail)
08.1979 - 01.1993

 Level 4 Internal Quality Assurance of Assessment -

OCR

Level 3 Assessing Competence - Work Environment -

OCR

Level 3 - Occupational Health and Safety -

NEBOSH

Level 4 Certificate of Teaching in Learning Sector - Teaching

Edexel

Level 4 Preparing to Teach in Learning Sector - Teaching

Edexel

Manual Handling - Train the Trainer -

British Safety Council

Level 2 Principles Of COSHH -

Chartered Institute of Environmental Health

Disability Awareness -

ATOC

Level 3 First Aid at Work -

Highfield Awarding Body for Compliance

Fire Marshall -

TL Training

7 x GCSEs - Maths, English, History, Geography, Art, French, German

Henry Meols School

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Mark Sullivan