Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Additional professional development
Earlier Career
References
Timeline
Generic

Mark Stuart Woodhead

West Yorkshire

Summary

Accomplished professional with extensive expertise in distribution centre and warehouse operations, specialising in inbound, inventory, picking, packing, and dispatch. Proven track record in enhancing warehouse productivity and labour planning while ensuring stock control, replenishment, and inventory accuracy. Demonstrated leadership in multi-site warehouse management and cross-dock throughput operations. Skilled in OTIF performance and service delivery, transport coordination, and final-mile delivery. Proficient in utilising Warehouse Management Systems (WMS) to drive operational KPIs and performance management. Committed to health, safety, compliance (HSE), and continuous improvement through Lean Six Sigma methodologies. Experienced in site development, operational change, large team leadership, and workforce development.

Overview

24
24
years of professional experience
1991
1991
years of post-secondary education
1
1
Certification

Work history

Regional Operations Director

Headlam Group
North, Scotland, Ireland
2025.01 - 2026.03
  • Lead a multi-site warehouse and logistics operation across Northern England, Scotland and Northern Ireland, overseeing distribution centres, cross-dock facilities and supporting transport operations.
  • UK’s leading floorcovering distributor (£581m turnover)
  • Scope
  • 5 Distribution Centres & 3 Cross-Dock Sites
  • 500,000+ sq ft warehouse footprint
  • 260+ operational colleagues
  • Full regional P&L and operational budget accountability

Key Responsibilities

  • Warehouse & Transport Operations Leadership
  • Implement cost-saving measures for enhanced financial performance.
  • Reduced non-loads to 0.03%.
  • Deliver consistent OTIF performance (99.5%) across regional network.
  • Oversee circa 14,000 weekly orders across 20,000+SKUs spanning 6 categories, delivering consistent high-volume distribution performance.
  • Drive change management programmes for organisational success.
  • Foster strong relationships with stakeholders to secure business growth.
  • Improve team productivity for increased regional performance.
  • Monitor health and safety measures for guaranteed compliance.
  • Coordinate hiring, recruitment and training strategies
  • Organise financial and operational data to help with yearly budgeting and planning.
  • Investigate issues affecting group operations, prepare reports and help correct problems.
  • Lead end-to-end distribution centre operations, including goods-in, storage, replenishment, picking, packing and dispatch.
  • Deliver high levels of throughput, order accuracy and operational efficiency.
  • Drive improvements in warehouse productivity, labour utilisation and workflow efficiency.
  • Use WMS data and KPIs to optimise performance and capacity.
  • Maintain high Inventory & stock control accuracy across all sites.
  • Improve warehouse layout and stock flow to maximise efficiency.
  • Oversee cross-dock operations, trunking and final-mile delivery coordination to support end-to-end service performance.
  • Lead a safety-first culture across all warehouse operations.
  • UK Health and Safety Compliance.
  • Lead and develop site leaders, managers and operational teams.
  • Drive engagement, accountability and performance across the region.

Head of Northern Warehouse Operations

Mercado (part of The Headlam Group)
2023.01 - 2025.01
  • Assisted in managing warehouse operations across northern network with focus on performance improvement and consistency.
  • Standardised processes across multiple warehouse sites to enhance efficiency.
  • Supported change management initiatives to improve on-time in-full delivery performance across network.
  • Improved site stats and increased cut ratio improving orders out and customer satisfaction.

Operations Director

Wilkies & Hadfield’s (part of The Headlam Group)
2022.01 - 2023.01
  • Led overall warehouse and logistics operations, improving operational performance and accountability.
  • Strengthened health & safety culture and compliance
  • Improved operational discipline and leadership structure

Warehouse Manager

Mercado (part of The Headlam Group)
2018.01 - 2022.01
  • Managed a high-volume distribution centre, responsible for inventory, picking, dispatch and team performance.

Warehouse Manager

Wilkies All Floors (part of The Headlam Group)
2002.01 - 2018.01
  • Oversaw warehouse operations to ensure stock accuracy and drive improvements in service delivery efficiency.
  • Implemented strategic initiatives that enhanced logistics processes, resulting in streamlined operations.
  • Championed team efforts to optimise inventory management, achieving significant turnaround in warehouse performance.

Education

GCSEs -

Wortley Boys High School
Leeds

Skills

  • Distribution Centre & Warehouse Operations
  • Inbound, Inventory, Picking, Packing & Dispatch
  • Warehouse Productivity & Labour Planning
  • Stock Control, Replenishment & Inventory Accuracy
  • Multi-Site Warehouse Leadership
  • Cross-Dock & Throughput Operations
  • OTIF Performance & Service Delivery
  • Transport Coordination & Final-Mile Delivery
  • Warehouse Management Systems (WMS)
  • Operational KPIs & Performance Management
  • Health, Safety & Compliance (HSE)
  • Continuous Improvement (Lean Six Sigma)
  • Site Development & Operational Change
  • Large Team Leadership & Workforce Development

Certification

  • Lean Six Sigma Green Belt – BQF Certified
  • IOSH Managing Safely

Accomplishments

  • Managed 500,000+ sq ft of warehouse operations across eight distribution centres and cross-dock sites.
  • Oversaw circa 14,000 weekly orders across 20,000+ SKUs spanning 6 categories, delivering consistent high-volume distribution performance.
  • Achieved 99.5% OTIF (On-Time In-Full) with non-load failure rates as low as 0.03%, demonstrating exceptional service reliability.
  • Improved warehouse throughput, picking efficiency and operational flow through continuous improvement and process optimisation.
  • Led multi-site performance improvement, including troubleshooting underperforming regions to improve KPIs and service levels.
  • Played a key role in new warehouse site planning, layout design and operational launch, including recruitment and team development.
  • Built high-performing, loyal teams through strong leadership, visibility and accountability.
  • Maintained a strong health & safety culture, ensuring compliance and reducing operational risk.

Additional professional development

  • Leadership & Management Training
  • Warehouse & Transport Compliance
  • Continuous Improvement & Operational Leadership

Earlier Career

  • Senior Warehouse Operative – Wilkies (1996–2002)
  • Sign Fitter – Futurama (1993–1996)
  • Warehouse Operative – Wilkies (1992–1993)
  • Chef – Liberty Street (1991–1992)
  • Warehouse Operative – Wilkies (1989–1991)

References

References available upon request.

Timeline

Regional Operations Director

Headlam Group
2025.01 - 2026.03

Head of Northern Warehouse Operations

Mercado (part of The Headlam Group)
2023.01 - 2025.01

Operations Director

Wilkies & Hadfield’s (part of The Headlam Group)
2022.01 - 2023.01

Warehouse Manager

Mercado (part of The Headlam Group)
2018.01 - 2022.01

Warehouse Manager

Wilkies All Floors (part of The Headlam Group)
2002.01 - 2018.01

GCSEs -

Wortley Boys High School
Mark Stuart Woodhead