Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Mark Simpson

Hamilton,South Lanarkshire

Summary

Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. Offering strong interpersonal skills and customer-focused approach. Knowledgeable about basic sales techniques, communication, and teamwork. Enthusiastic about learning and contributing to team environment.

Overview

10
10
years of professional experience
1
1
Certification

Work history

Supervisor/Senior Sales

Morrisons
Cambuslang, South Lanarkshire
08.2023 - Current
  • Supervised activities of workers and enforced safety regulations.
  • Trained new hires and set up mentoring relationships to drive team performance.
  • Worked closely with management to manage staff levels and allocate resources for production plans.
  • Maintained team-oriented atmosphere with open communication and quick conflict resolution.
  • Carried out day-to-day duties accurately and efficiently.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Increased sales by upselling and recommending services and products to customers.

Supervisor/Senior Sales

McColl's
Cambuslang, South Lanarkshire
03.2017 - 08.2023

Sales Assistant

Co-op Food
Cambuslang, South Lanarkshire
09.2014 - 03.2017

Education

GCSEs -

Hamilton Grammar School
South Lanarkshire
/2010 - /2014

Skills

  • Leadership
  • Customer Service
  • Confident communicator
  • Sales techniques
  • Merchandising
  • Cash management
  • Opening and closing procedures
  • Stock management
  • Employee management

Certification

BIIAB Personal Alcohol Licence

Emergency First Aid Certification

Basic Food Hygiene Certification

Timeline

Supervisor/Senior Sales

Morrisons
08.2023 - Current

Supervisor/Senior Sales

McColl's
03.2017 - 08.2023

Sales Assistant

Co-op Food
09.2014 - 03.2017

GCSEs -

Hamilton Grammar School
/2010 - /2014

Similar Profiles

Create profile
Mark Simpson