Summary
Overview
Work history
Skills
Additional Information
Timeline
Generic

Mark Russell

Dudley,West midlands

Summary

Hands-on Meter Reader willing to walk long distances in all types of weather while accurately assessing meter data. Offering a high level of energy and able to remain calm around animals. Considered a valuable asset to any organisation while providing service with a smile.

Adaptable individual capable of following instructions and tactfully resolving issues for unhappy customers. A multi-tasking Meter Reader with a background in addressing and fixing damaged equipment and participating in safety meetings.

Reliable and dedicated, bringing strong attention to detail and excellent time-management skills. Possesses solid analytical abilities and proficient communication skills, which ensure accurate data collection and customer interaction. Ready to make positive impact in [Desired Position] role.

Overview

35
35
years of professional experience

Work history

Senior meter reader

Tma data management
Falkirk
2019.06 - Current
  • Helped reduce energy theft cases through vigilant monitoring and immediate reporting of tampered meters.
  • Provided support for billing department by gathering precise usage information from meters.
  • Played a crucial role in the investigation process for unusually high bills through thorough re-readings and verifications.
  • Upheld company reputation through professional demeanor and adherence to regulations during site visits.
  • Developed productive relationships with customers which facilitated easier access to meters on their properties.
  • Exceeded performance expectations for daily target completion with meticulous planning of route schedules.

Meter reader

SSE
2014.11 - 2019.05

Reading Gas and electricity meter at residential homes and also at businesses

  • Assisted in resolving customer queries by providing detailed explanations about meter readings.
  • Facilitated smooth operations by meticulously maintaining records of meter inspections.
  • Helped reduce energy theft cases through vigilant monitoring and immediate reporting of tampered meters.
  • Displayed resilience in adverse weather conditions to ensure uninterrupted meter reading services.
  • Managed time effectively to maximise the number of meter readings per day.

Meter reader

G4S
2012.08 - 2013.09

Reading gas and electricity meters at residential homes and also at businesses

  • Helped reduce energy theft cases through vigilant monitoring and immediate reporting of tampered meters.
  • Promoted safety measures by identifying potential hazards at job sites whilst conducting readings.

Meter reader

Meter-U
2007.11 - 2012.08

Reading gas and electricity meters at residential homes and businesses

  • Developed productive relationships with customers which facilitated easier access to meters on their properties.
  • Managed time effectively to maximise the number of meter readings per day.
  • Displayed resilience in adverse weather conditions to ensure uninterrupted meter reading services.

Meter reader

Accuread
2004.08 - 2007.04

Reading gas and electricity meters at residential and business locations

  • Managed time effectively to maximise the number of meter readings per day.
  • Displayed resilience in adverse weather conditions to ensure uninterrupted meter reading services.
  • Maintained customer trust with respectful handling of private property during meter readings.

Warehouse operator

Powerhouse
2000.10 - 2004.03

Picking orders from warehouse floor by using forklift, heavy white goods and various small orders

  • Handled fragile goods delicately, minimising product damage during transport.
  • Followed all health and safety guidelines, contributing to a safe workplace environment.
  • Loaded lorries to facilitate prompt delivery schedules.

Warehouse operator/ supervisor

Leeway’s
1991.08 - 2000.03

Picking orders for delivery, toys like bikes, climbing frames, also supervising when warehouse manager was on holiday

  • Supported other departments as required; demonstrated flexibility and team spirit.
  • Improved warehouse efficiency by maintaining orderly stock locations.
  • Collaborated with team members for smooth warehouse operations.
  • Used forklifts for swift movement of heavy items.
  • Kept clean work areas, promoting better productivity and safety standards.

Skills

  • Resilient to weather
  • Organisation capacity
  • Understanding of metering codes
  • Accuracy in readings
  • Knowledge of local geography
  • Outdoor work capability
  • Reading meters
  • Customer service focus
  • Technical meter reading
  • Utility industry knowledge
  • Use of handheld devices
  • Literate in english
  • Gas supply system familiarity
  • Ability to follow schedules
  • Peak demand readings
  • Equipment handling
  • Customer Service
  • Customer support and assistance
  • Safety awareness
  • Professionalism
  • Route planning
  • Driving licence
  • Workflow planning

Additional Information

Like sports, golf, football, cricket

Timeline

Senior meter reader

Tma data management
2019.06 - Current

Meter reader

SSE
2014.11 - 2019.05

Meter reader

G4S
2012.08 - 2013.09

Meter reader

Meter-U
2007.11 - 2012.08

Meter reader

Accuread
2004.08 - 2007.04

Warehouse operator

Powerhouse
2000.10 - 2004.03

Warehouse operator/ supervisor

Leeway’s
1991.08 - 2000.03
Mark Russell