Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

Mark Oliver

Burwell,Cambridgeshire

Summary

Dedicated professional with expertise in customer delivery management, adept at communicating delays and ensuring safe loading and securing of goods. Proficient in vehicle inspection and reporting, contributing to efficient operations and enhanced safety standards. Committed to leveraging skills in communication and logistics to drive customer satisfaction and operational excellence.

Overview

27
27
years of professional experience
1
1
Certification

Work history

Dry Ice Development and Production Supervisor

Grabbit & Run Couriers Ltd
Cambridge, Cambridgeshire
10.2019 - Current

Working with a team to build a development Dry Ice production and supply.


Approaching Cambridge University departments, medical research laboratories to provide our unique dry ice service.


Planned weekly dry ice production to fulfil customer and ad hoc orders.


Monitored and ordered liquid CO2, ensuring adequate levels for dry ice production.


Coordinated daily delivery schedules with operations team to optimise logistics.


Produced delivery notes to ensure accurate order fulfilment.


Maintained dry ice pelletiser machines weekly to ensure operational efficiency.


Service bagging machine daily to minimise downtime.


Ensuring prompt order deliveries that fulfil customer expectations

Operations Manager

Grabbit & Run Couriers Ltd
Cambridge, Cambridgeshire
04.2000 - 10.2019

Contributed to establishing Grabbit & Run Couriers as a leading independent courier in Cambridgeshire.


Ensured all deliveries met customer expectations and adhered to guaranteed service levels.


Drove vehicles to fulfil delivery tasks and maintain customer satisfaction.


Provided operational staff with training to enhance service quality.


Coordinated vehicle servicing and routine maintenance schedules.


Achieved cost savings on fuel cards, breakdown cover, and business insurance.






Courier Delivery Driver

Grabbit & Run Couriers Ltd
Cambridge, Cambridgeshire
12.1998 - 04.2000
  • Maintained delivery vehicle clean and in safe operating condition.
  • Completed daily vehicle checks for reliable operations, report any defect or service requirements to minimised breakdowns.
  • Collaborated closely with operations team for delivery coordination.
  • Reporting delays in delivery schedules
  • Managed paperwork for smooth transactions and record keeping.


Education

GCSEs -

Newmarket Upper School
Newmarket, Suffolk
09/1985 - 05/1989

Skills

Customer delivery management


Communication of delays


Vehicle inspection and reporting


Safe loading and securing






Affiliations

  • Vehicle Detailing - Cycling - DIY

Certification

Dry Ice Safe Awareness and Handling

Counter Balance B1 Forklift Licence

Dangerous Goods by Air and Road

Lithium Batteries by Air


Timeline

Dry Ice Development and Production Supervisor

Grabbit & Run Couriers Ltd
10.2019 - Current

Operations Manager

Grabbit & Run Couriers Ltd
04.2000 - 10.2019

Courier Delivery Driver

Grabbit & Run Couriers Ltd
12.1998 - 04.2000

GCSEs -

Newmarket Upper School
09/1985 - 05/1989
Mark Oliver