Dedicated professional with expertise in customer delivery management, adept at communicating delays and ensuring safe loading and securing of goods. Proficient in vehicle inspection and reporting, contributing to efficient operations and enhanced safety standards. Committed to leveraging skills in communication and logistics to drive customer satisfaction and operational excellence.
Working with a team to build a development Dry Ice production and supply.
Approaching Cambridge University departments, medical research laboratories to provide our unique dry ice service.
Planned weekly dry ice production to fulfil customer and ad hoc orders.
Monitored and ordered liquid CO2, ensuring adequate levels for dry ice production.
Coordinated daily delivery schedules with operations team to optimise logistics.
Produced delivery notes to ensure accurate order fulfilment.
Maintained dry ice pelletiser machines weekly to ensure operational efficiency.
Service bagging machine daily to minimise downtime.
Ensuring prompt order deliveries that fulfil customer expectations
Contributed to establishing Grabbit & Run Couriers as a leading independent courier in Cambridgeshire.
Ensured all deliveries met customer expectations and adhered to guaranteed service levels.
Drove vehicles to fulfil delivery tasks and maintain customer satisfaction.
Provided operational staff with training to enhance service quality.
Coordinated vehicle servicing and routine maintenance schedules.
Achieved cost savings on fuel cards, breakdown cover, and business insurance.
Customer delivery management
Communication of delays
Vehicle inspection and reporting
Safe loading and securing
Dry Ice Safe Awareness and Handling
Counter Balance B1 Forklift Licence
Dangerous Goods by Air and Road
Lithium Batteries by Air