Mark Oakley

My company was established with my business partner in 2011, specialising in landscaping, fencing, decking, rental refurbishment, etc. The company was started whilst still working at H M Customs and Excise / Border Force.

We take responsibility for all aspects of the work including the following:

• Managed supply orders for efficient use of materials, reducing waste.
• Coordinated construction projects from inception to completion for seamless execution.
• Maintained cleanliness on construction sites, promoting a safe work environment.
• Utilised power tools proficiently whilst maintaining strict safety protocols.
• Communicated with customers and quickly built rapport to arrange and complete work.
• Prepared fencing, posts and panels to required standards.

I was based at various locations during the term of employment, including London Willesden, Stansted Airport, Felixstowe Port, Luton Airport, Southend on Sea and Tilbury Docks.

The Immigration duties covered dealing directly with passengers at passport control, baggage searches and search of persons. I had to deal with everyone in a fair and professional manner.

• Assisted in criminal investigations related to border activities, aiding law enforcement agencies.
• Increased awareness about human trafficking through proactive detection techniques.
• Prevented illegal entry for safeguarding national safety.
• Conducted detailed inspections of vehicles, contributing to national security efforts.
• Achieved improved knowledge of immigration laws with regular training sessions.
• Implemented strict adherence to rules; maintained high standards of integrity and discipline.
• Handled difficult situations, maintaining calm and effective control.
• Ensured border security by conducting thorough checks of incoming passengers.

Filling the shelves and general customer assistance.