Mark McGeehan
Burnley,Lancashire
Summary
Dynamic and results-driven professional with a robust skill set in problem-solving, communication, and team leadership. Demonstrates exceptional calmness under pressure and proficiency in decision-making, with a proven track record in multi-site retail management and P&L accountability. Adept at change implementation, cost control, and KPI monitoring, ensuring optimal performance across territories. Committed to fostering resilience and adaptability within teams while excelling in customer service and employee management. Career aspirations include advancing strategic leadership roles to drive organisational success.
Overview
29
29
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work history
Seminarian
Catholic Church
Salford, Greater Manchester
08.2020 - 12.2025
- Performed daily responsibilities with accuracy and efficiency.
- Adapted quickly to new skills.
- Achieved timely completion of tasks under pressure.
- Demonstrated a collaborative spirit through respectful interactions.
- Supported team by demonstrating respect and willingness to help.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Area manager
Fragrance Shop
North West, Lancashire
03.2019 - 06.2020
- Handled crisis situations promptly and efficiently, minimising potential risk or damage.
- Monitored competition closely, staying ahead in market trends and consumer behaviour.
- Supervised daily store operations, ensuring optimal customer service delivery.
- Fostered a culture of continuous improvement within the organisation.
- Managed budgets effectively, maintaining financial health of designated area stores.
- Analysed sales data regularly for informed decision-making processes.
- Improved team efficiency by implementing new strategies for task delegation.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Transformed underperforming teams into productive, profitable teams, thereby increasing sales.
- Conducted regular market assessments to stay current on trends and maintain readiness for changes.
Area manager
Poundstretcher
Midlands, West Midlands
05.2018 - 03.2019
- Established strong relationships with key stakeholders to enhance business growth.
- Liaised regularly with senior management to discuss operational updates and improvements.
- Analysed sales data regularly for informed decision-making processes.
- Fostered a culture of continuous improvement within the organisation.
- Handled crisis situations promptly and efficiently, minimising potential risk or damage.
- Led multiple teams across different areas, fostering collaboration and communication.
- Managed budgets effectively, maintaining financial health of designated area stores.
- Promoted a positive work environment which increased employee retention rate.
- Streamlined operations by introducing innovative managerial procedures.
- Conducted regular performance reviews, leading to increased staff satisfaction.
Store General Manager
Makro Cash & Carry
Bristol / Birmingham, West Midlands
03.2007 - 06.2017
- Executed daily duties with accuracy and efficiency.
- Acquired and applied new skills to enhance productivity.
- Consistently met tight deadlines for task completion.
- Exhibited respect and friendliness while assisting colleagues.
- Increased customer satisfaction by resolving issues.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
Area Manager / Store Development
Poundstretcher
Leeds, Yorkshire
02.2003 - 03.2007
- Streamlined operations by introducing innovative managerial procedures.
- Developed robust sales strategies to maximise revenue generation.
- Established strong relationships with key stakeholders to enhance business growth.
- Analysed sales data regularly for informed decision-making processes.
- Promoted a positive work environment which increased employee retention rate.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
Department Manager
Asda Stores Ltd
Manchester, Lancashire
08.1996 - 02.2003
- Established key performance indicators to monitor progress.
- Improved staff morale by implementing regular feedback sessions.
- Managed inventory levels to prevent stock shortages.
- Coordinated inter-departmental collaborations, resulting in cohesive projects.
- Conducted team meetings to improve internal communication.
- Allocated resources, optimising department efficiency.
- Fostered positive work environment, enhancing team cohesion.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Bachelor of Arts (Hons) - Catholic Fundamental Theology
St Mary's College, Oscott
Birmingham 09.2021 - 09.2024
GCSEs -
St Theodores High School
Burnley 08.1985 - 06.1993
Skills
- Problem-solving and resourcefulness
- Communication skills
- Public speaking and relations
- Calmness under pressure
- Team leadership
- Decision-Making proficiency
- Resilience and adaptability
- P and L accountability
- Change implementation acumen
- Customer Service
- Employee management
- Territory management
- Succession planning
- Controlling costs
- Multi-site retail management
- Key Performance Indicator monitoring
- Disciplinary issue resolution
Affiliations
- Theatre, reading, travel
Certification
Level II Counselling Skills
Timeline
Bachelor of Arts (Hons) - Catholic Fundamental Theology
St Mary's College, Oscott
09.2021 - 09.2024
Seminarian
Catholic Church
08.2020 - 12.2025
Area manager
Fragrance Shop
03.2019 - 06.2020
Area manager
Poundstretcher
05.2018 - 03.2019
Store General Manager
Makro Cash & Carry
03.2007 - 06.2017
Area Manager / Store Development
Poundstretcher
02.2003 - 03.2007
Department Manager
Asda Stores Ltd
08.1996 - 02.2003
GCSEs -
St Theodores High School
08.1985 - 06.1993