Mark McCall
Manchester,Greater Manchester
Summary
An experienced Gas Engineer with a proven track record in ensuring gas safety compliance and conducting fault diagnosis and repairs. Demonstrates expertise in quality inspection, customer service, and team collaboration, contributing to 100% compliance in gas safety checks at One Manchester. Skilled in inventory management and problem solving, with a history of managing urgent tasks efficiently. Career goals includes advancing knowledge in the gas industry, maintaining the highest standards of safety and customer satisfaction. Dependable with previous experience of installing a variety of heating systems. Demonstrates excellent problem-solving and troubleshooting skills to remedy issues quickly and accurately. Maintains documentation of completed works for up-to-date, reliable records.
Overview
19
19
years of professional experience
Work history
Gas Engineer
Ashley and McDonough
Manchester, Greater Manchester
2025.10 - Current
- Executed annual gas safety checks, with 5% subjected to external audit for compliance with highest standards
- Rectify faults identified during gas safety checks to uphold a first-fix approach.
- Operated as a repair engineer during peak periods to address demand.
- Collaborated with team members while also executing tasks independently, where applicable.
- Facilitate gas compliance by collaborating with multidisciplinary teams to access challenging properties.
- Oversaw diary management, prioritising urgent tasks based on tenant requirements.
- Stayed updated on gas appliance legislation, safety regulations and best practices by attending regular training.
- Responded promptly to service calls, delivering exceptional customer service.
- Managed inventory of tools and equipment, ensuring readiness for all jobs.
- Conducted quality inspection into gas systems after installations, ensuring systems were installed correctly and safely.
Gas Engineer
One Manchester
Manchester, Greater Manchester
2010.10 - 2025.10
- Central to the organisation achieving 100% compliance for gas safety checks is collaboration with tenants and multi-disciplinary teams.
- Acted as stand-in manager on numerous occasions.
- Stayed updated on gas appliance legislation, safety regulations and best practices by attending regular training.
- Managed inventory of tools and equipment, ensuring readiness for all jobs.
- Conducted quality inspection into gas systems after installations, ensuring systems were installed correctly and safely.
- Prepared detailed reports on work carried out, including recommendations for future actions.
- Conducted annual gas safety checks in residential properties, adhering to legal requirements.
- Attended emergency call-outs to assist distressed customers in resolving gas appliance issues.
- Identified and resolved faults on central heating systems.
- Mentored apprentice engineers in gas safety, installation techniques, and customer service.
Gas Engineer
Premier Heating
Manchester, Greater Manchester
2009.02 - 2010.10
- Installed and commissioned central heating systems, encompassing Y-plan and S-plan configurations.
- Mentored numerous gas apprentices in boiler installations.
- Operated power flusher to clear blockages and maintain central heating systems.
- Conducted annual gas safety checks in residential properties, adhering to legal requirements.
- Collaborated with repairs team during peak demand months.
Gas Engineer
Direct Line Maintenance
Manchester, Greater Manchester
2007.02 - 2009.02
- Completed apprenticeship, acquiring expertise in boiler installations
- Executed independent installation of central heating systems post-apprenticeship.
- Operated power flusher to clear blockages and maintain central heating systems.
- Prepared detailed reports on work carried out, including recommendations for future actions.
- Managed inventory of tools and equipment, ensuring readiness for all jobs.
- Maintained up-to-date knowledge of gas regulations and industry standards.
Education
Skills
- Gas safety compliance
- Fault diagnosis and repairs
- Stand in manager
- Quality inspection
- Customer service
- Team collaboration
- Inventory management
- Problem solving
Additional Information
Full clean driving license
No criminal history
References
References available upon request.
Timeline
Gas Engineer
Ashley and McDonough
2025.10 - Current
Gas Engineer
One Manchester
2010.10 - 2025.10
Gas Engineer
Premier Heating
2009.02 - 2010.10
Gas Engineer
Direct Line Maintenance
2007.02 - 2009.02