Mark Macmain
Northampton
Summary
I have been a mortgage broker for the past 9 years, but I am looking for a career change due to the uncertainty of the current mortgage market.
I am an individual dedicated to delivering compassion, accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary team.
I am seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
I may not have all the experience for this role that is desired.
But I have played Football, Cricket and Golf at high levels for teams in all these sports.
I have seen over the years how important it is for Children and Adults in sports clubs to be able to be in a safe and welcoming environment. This is for the safety for all the individuals but also to help develop the sorts as well Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work history
Senior Mortgage Advisor
Able Mortgages
Brixworth, Northamtonshire
06.2023 - Current
- Processed and underwrote loans, verifying consistent regulatory compliance with financial laws in all documentation to maximise chance of approval.
- Adhered to all compliance guidelines for retail mortgage lending.
- Provided exceptional level of customer service at all stages of mortgage loan process.
- Maintained up-to-date understanding of market trends and developments to offer best possible customer advice.
- Completed assigned caseload of loan applications.
- Drove a culture of high productivity and continuous improvement by establishing KPI metrics across all sales operations.
- Promoted, grew and preserved network and referral systems, boosting client retention rate
- Evaluated bespoke client needs to source products best suited to current financial circumstances.
- Assessed financial strength and credit-worthiness of clients, evaluating individual criteria to determine most appropriate product.
- Explained payment terms and conditions for loans, offering one-on-one appointments for clients with complex loan needs to aid understanding.
- Provided additional advice and guidance on buildings cover and life insurance.
- Assessed clients' financial situations to evaluate readiness for mortgage application to help maintain high approval ratings.
- Secured affordable, cost-effective mortgage options tailored to client needs to drive satisfaction rates.
- Maintained up-to-date knowledge on mortgage market trends to develop robust business development strategies and accurate revenue forecasting.
- Built outstanding relationships with clients through bespoke care and advice, going above and beyond to promote client loyalty and retention.
- Forged exceptional relationships with lenders and estate agents, aiding smooth-running property purchase proceedings.
Senior Mortgage Advisor
Affinity Mortgages
Daventry, Northamptonshire
04.2015 - 05.2023
- Processed and underwrote loans, verifying consistent regulatory compliance with financial laws in all documentation to maximise chance of approval.
- Adhered to all compliance guidelines for retail mortgage lending.
- Provided exceptional level of customer service at all stages of mortgage loan process.
- Maintained up-to-date understanding of market trends and developments to offer best possible customer advice.
- Drove a culture of high productivity and continuous improvement by establishing KPI metrics across all sales operations.
- Promoted, grew and preserved network and referral systems
- Completed assigned caseload of loan applications
- Evaluated bespoke client needs to source products best suited to current financial circumstances.
- Assessed financial strength and credit-worthiness of clients, evaluating individual criteria to determine most appropriate product.
- Provided additional advice and guidance on buildings cover and life insurance.
- Assessed clients' financial situations to evaluate readiness for mortgage application to help maintain high approval ratings.
- Secured affordable, cost-effective mortgage options tailored to client needs to drive satisfaction rates.
- Built outstanding relationships with clients through bespoke care and advice, going above and beyond to promote client loyalty and retention.
- Forged exceptional relationships with lenders and estate agents, aiding smooth-running property purchase proceedings.
- Maintained up-to-date knowledge on mortgage market trends to develop robust business development strategies and accurate revenue forecasting.
Education
Bachelor of Arts - Leisure Management
09.1995 - 09.1998
Skills
- Financial management
- Product research
- CeMAP qualified
- Client relations
- Experience in Playing Sport at Club Level
- A member of Northants County Golf Club Junior Committee where Safeguarding of our junior members is of high importance
- Team Manager for both of the Northants County Golf Club Junior Teams
Timeline
Senior Mortgage Advisor - Able Mortgages
06.2023 - Current
Senior Mortgage Advisor - Affinity Mortgages
04.2015 - 05.2023
Buckinghamshire New University - Bachelor of Arts, Leisure Management
09.1995 - 09.1998
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