Mark Littlewood

Having been in the hospitality industry for many years, I feel I have the ability to transform and push your business forward.

With many years of experience in the hospitality industry, I have developed the expertise and insight needed to drive your business forward and achieve great results.

Be it General Managing a Hotel with 35 rooms, A private Country Club my eye for detail is always forefront.

I am a hands-on General Manager, willing to listen, learn and give staff the opportunity to flourish and become part of the Team. Hospitality is a team effort, and every person has a part to play.

Marketing is important, along with social media and listening to the local community.

Acknowledging and rewarding staff is essential to building a happy and motivated team.
Celebrating milestones, birthdays, achievements and expressing gratitude are key elements in fostering a positive work environment.

Training staff to work under pressure, demonstrating that we have their backs and that they feel safe.

I consider myself to be a great people person, enjoying listening to their comments and getting to know the clients, both young and not so young.

I have run venues with small teams of 15 – 20, to larger venues with 100 plus staff.

Also run charity events with over 120 staff, all kept in the loop and working to deadlines as these events must be finished on time.

Ensuring the venue is in to tip top condition, clean, tidy and ready for our guests to arrive.

I believe I would be a valuable asset with a keen eye for details, ensuring that every aspect of the business is meticulously managed for optimal results.

Describe myself

Kind, honest, reliable. I can be firm when needed, to ensure managers are getting the job done and getting the best out of each department, I am trustworthy and fun to be around. KIND is my Favourite word

What is my best attribute - Listen to my staff - they want to be heard and validated

My worst attribute – dark chocolate and ginger biscuits – eat the whole box in one

• Books, Filming, Food, Walks, Sunday Lunch with mates

• Nationality: British
• Marital status: Single
• licencee

• · Ensuring staff come first – Happy staff = happy guests
• · Have a caring approach to staff and always get the best out of them
• · Attention to details both inside and outside of the business
• · Outside the building is as an extension of the inside / important as the inside
• · Ensuring all staff are kind and respectful to each other.
• · Team Training
• · Ensure our guests get the best attention to detail
• · I have run / organised many events: Weddings, Barmitzvah, Music Events
• · Experienced toast master at weddings and hosted many events all over the UK
• · I love to see my team flourish, ensuring there in a role that works for them.
• · Smart appearance, dressing appropriately for all occasions.
• · Being KIND is a must
• · Building strong connections. I believe that a business thrives when it actively engages with and supports its locals
• · Staff work as team
• · Let’s all go that extra mile