Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Mark Lee

Norwich,Norfolk

Summary

A highly skilled professional with extensive expertise in building maintenance and facility repair techniques. Proficient in electrical systems troubleshooting, heating system maintenance, and basic plumbing understanding. Demonstrates strong knowledge of safety regulations, including COSHH, fire safety, Legionella and asbestos procedures. Adept at contractor management, incident reporting, and security system monitoring. Committed to maintaining high standards of safety compliance and waste disposal regulation knowledge. Career goals include advancing technical skills and contributing to the efficient operation of facilities.

Overview

38
38
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Site manager

Norfolk County Council
Norwich, Norfolk
10.2019 - 04.2025
  • Company Overview: Norfolk County Council based at Queens Hill Primary and Nursery School, Costessey, Norwich, NR85FT
  • Responsibilities include:
  • Security of the site
  • Cleaning,
  • Repairs and maintenance
  • Booking contractors for any jobs outside m
  • Legionella control and testing
  • Regular contact with Norfolk Property Services
  • I am aware of COSHH and am diligent in its implementation
  • I hold a full and clean driving licence that includes Category D1 Vehicle (minibus)
  • Working in a school environment I am very aware of safeguarding young people
  • Previous to this role, I have worked in a number of schools as cleaner, caretaker and now Site Manager
  • Maintained site cleanliness, contributing to improved work environment.
  • Streamlined processes through introduction of new technologies on-site.
  • Conducted regular risk assessments with strict adherence to health and safety regulations.
  • Responded promptly to site issues with optimum solutions to prevent delays.
  • Conducted regular site inspections to comply with safety guidelines.
  • Kept workforce in compliance with operational standards and safety regulations by closely monitoring activities.
  • Maintained clean environment by removing hazardous materials.

School caretaker

Norfolk County Council at Cringleford Primary
Norwich, Norfolk
10.2015 - 10.2019
  • Handled recycling duties; promoted sustainable practices amongst students.
  • Prepared school facilities for special activities or events; facilitated seamless execution.
  • Improved cleanliness standards by thorough cleaning of classrooms, corridors, staff rooms and toilets.
  • Assisted in setup and takedown of school events for smooth operations.
  • Maintained clean and safe school grounds by regular sweeping, mopping, and rubbish removal.
  • Performed daily opening and closing duties, paying close attention to site security at all times.
  • Kept toilets and wash areas clean and tidy.
  • Undertook application of polishes and seals, carpet shampooing and other floor treatment work.
  • Swept and mopped hard floors and vacuumed carpeted areas.
  • Undertook general handyman duties as required for hassle-free school operations.
  • Responded quickly to emergencies or unexpected situations to minimise disruption.

School Caretaker

Norwich Primary Academy
Norwich, Norfolk
07.2015 - 10.2015
  • Various duties including
  • Security of the premises
  • Cleaning
  • Supervision of cleaning staff
  • Dealing with contractors safety having regard to The Health and Safety at Work Act 1974 Complying with and controlling Substances Hazardous to Health regulations
  • Porterage of goods and furniture
  • General repairs and maintenance
  • Driving school minibus
  • Due to redundancy payout time taken at home plus some agency work from December 2014 to July 2015

Calibration Technician

Fluke UK Ltd
Norwich, Norfolk
07.2008 - 12.2014
  • Calibration of various hand held thermometers and data loggers including probes.
  • Familiar with Environmental chambers, Calibration temperature baths, Relative Humidity, electrical calibration including infra red and resistance and using ice points to calibrate probes.
  • Working to ISO/IEC 17025 and ITS-90 standards gaining UKAS signatory status in November 2014.
  • Data recording using Microsoft Excel spreadsheets.
  • Producing Accredited and traceable certificates for customers.
  • Previous to this role I was a production operative soldering very small components and producing finished goods.

Prison Officer

Her Majesty's Prison Wayland
Griston, Norfolk
01.2008 - 07.2008
  • Responsible for the day-to-day security of the establishment and associated paperwork.
  • Responsible for the well-being and needs of prisoners including administration using computer and telephone to gain relevant information.

School Caretaker

Norfolk County Council
Hethersett, Norfolk
12.2004 - 12.2007
  • Various duties including
  • Security of the premises
  • Cleaning
  • Supervision of cleaning staff
  • Swimming pool maintenance
  • Dealing with contractors safety having regard to The Health and Safety at Work Act 1974 Complying with and controlling Substances Hazardous to Health regulations
  • Porterage of goods and furniture
  • General repairs and maintenance
  • Passed Drive to Survive course for minibus

Production Operative/Minibus Driver

Banham poultry
Banham, Norfolk
10.2003 - 11.2004
  • Packing prepared poultry ready for distribution
  • Collection of staff from various locations in Great Yarmouth to return for afternoon shift by minibus

Installation Technician

Granada/Visionhire/Boxclever/Endeva
Norwich, Norfolk
05.1991 - 10.2003
  • Responsible for checking, loading, delivery and installation of various electrical appliances including white goods in domestic and industrial properties throughout Norfolk and Suffolk.
  • I have driven various vehicles from a small van up to a 7.5 tonne with tail lift and long wheel base Mercedes Sprinter.
  • Demonstrate products to customers and fill out and complete relevant paperwork including cash handling and receipts.
  • Plan and organise an efficient route taking into account times allocated to the customer.
  • To be aware of and comply with relevant Health and Safety legislation in regard to electrical safety and safe handling and lifting.
  • To have contact with customers and a good working relationship with them to promote the company in a positive manner.

In my time with the company I progressed from a cosmetic role (cleaning ex rental units ready for re rental) to a trained installation technician including fitting of satellite systems.

Warehouse assistant

Debenhams
Norwich
11.1989 - 05.1991
  • Assisting warehouse manager in the daily replenishment and distribution of stock to the shop floor

Insurance Agent

Combined Insurance Company of America
Norfolk
09.1989 - 11.1989
  • Insurance sales

Salesman

East Anglian Homecare Systems
Norwich
08.1989 - 09.1989
  • Kirby cleaner sales.

Production operative

Hamlin Electronics Europe Ltd.
Diss
03.1988 - 08.1989
  • Producing high quality components for the electronics industry

Production operative

Grange Distributors
Essex
01.1987 - 03.1988
  • Packing DIY tools and hardware

Education

BTEC National Diploma - Building and Surveying

Southend College of Technology
Southend-on-Sea
10.1985 - 10.1986

O'Level - Maths, English, Science, Physics, technical studies

Thorpe Bay High School
Essex
01.1979 - 01.1984

Skills

  • Basic plumbing understanding
  • COSHH understanding
  • Electrical systems troubleshooting
  • Asbestos procedures
  • Porterage
  • Heating system maintenance
  • Contractor management
  • Legionella management
  • Basic carpentry
  • Interpersonal communication

Affiliations

  • Leatherwork. Bushcraft. Sci-fi movie buff. Reenactment.

Certification

NCC safe driving Catagory D1 Vehicle assessment

Safegurd training Peer on Peer abuse

RLSS UK Qualification Level 2 Award in Basic Life Support and Management of Anaphylaxis

Certificate of completion Keeping Children Safe in Education


References

References available upon request.

Timeline

Site manager

Norfolk County Council
10.2019 - 04.2025

School caretaker

Norfolk County Council at Cringleford Primary
10.2015 - 10.2019

School Caretaker

Norwich Primary Academy
07.2015 - 10.2015

Calibration Technician

Fluke UK Ltd
07.2008 - 12.2014

Prison Officer

Her Majesty's Prison Wayland
01.2008 - 07.2008

School Caretaker

Norfolk County Council
12.2004 - 12.2007

Production Operative/Minibus Driver

Banham poultry
10.2003 - 11.2004

Installation Technician

Granada/Visionhire/Boxclever/Endeva
05.1991 - 10.2003

Warehouse assistant

Debenhams
11.1989 - 05.1991

Insurance Agent

Combined Insurance Company of America
09.1989 - 11.1989

Salesman

East Anglian Homecare Systems
08.1989 - 09.1989

Production operative

Hamlin Electronics Europe Ltd.
03.1988 - 08.1989

Production operative

Grange Distributors
01.1987 - 03.1988

BTEC National Diploma - Building and Surveying

Southend College of Technology
10.1985 - 10.1986

O'Level - Maths, English, Science, Physics, technical studies

Thorpe Bay High School
01.1979 - 01.1984
Mark Lee