Mark Langton
Liverpool
Summary
A dedicated professional with strong communication skills and a proven ability to lead and collaborate effectively within teams. Demonstrates exceptional time and responsibility management, adaptability, and the capacity to work under pressure. Skilled in customer support, consistently approachable, and committed to enhancing organisational success and reputation.
Overview
1
1
year of professional experience
11
11
years of post-secondary education
Work history
Apprentice business administrator
Evans and Co Hospitality Accountants
Liverpool, Merseyside
05.2024 - 05.2025
- Maintained confidentiality in dealing with sensitive documents to ensure security compliance was met at all times.
- Assisted HR personnel with recruitment activities including drafting job descriptions, posting adverts and scheduling interviews enhancing the overall hiring process.
- Facilitated smooth workflow, ensured timely completion of tasks.
- Served as a reliable point of contact for customers, clients, vendors and employees alike, resulting in enhanced relationships.
- Streamlined administrative processes, resulted in increased operational efficiency.
- Enhanced productivity levels by creating detailed spreadsheets to track project progress, resulting in the number of late projects decreasing by 56%.
Carer
Comfort Call
Liverpool, Merseyside
11.2023 - 04.2024
- Worked collaboratively with other carers to provide a comprehensive service.
- Provided personal grooming assistance such as bathing or dressing up for enhanced self-esteem among clients.
- Demonstrated empathy towards the emotional needs of clients, providing necessary reassurance during difficult times.
- Administered medication, ensuring correct dosage and timing.
- Utilised active listening skills whilst engaging in conversation with clients, boosting their mood and overall happiness level.
- Offered companionship to reduce feelings of loneliness in patients.
Education
GCSEs - English Language & English Literature
Childwall Sports and Science Academy
Liverpool 09.2015 - 03.2020
GCSEs - Mathematics
Childwall Sports & Science Academy
Liverpool 09.2015 - 03.2020
A-Levels - Business Studies
City of Liverpool College
Liverpool 09.2021 - 06.2023
Skills
- Communication
- Team collaboration and leadership
- Time and responsibility management
- Adaptability
- Customer support and approachability
- Ability to work under pressure
Affiliations
- Team sports, such as football and cricket.
- Video games.
Timeline
Apprentice business administrator
Evans and Co Hospitality Accountants
05.2024 - 05.2025
Carer
Comfort Call
11.2023 - 04.2024
A-Levels - Business Studies
City of Liverpool College
09.2021 - 06.2023
GCSEs - English Language & English Literature
Childwall Sports and Science Academy
09.2015 - 03.2020
GCSEs - Mathematics
Childwall Sports & Science Academy
09.2015 - 03.2020