Mark Kofi Bonse
London,UK
Summary
Experienced professional focusing on release management with strong background in coordinating and overseeing software deployments. Skilled in streamlining release processes, ensuring timely delivery, and mitigating risks through effective communication and strategic planning. Proficient in collaborating with cross-functional teams to achieve seamless integration and continuous improvement.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work history
Senior Agile Release Manager/Scrum Master
Join Momentum Ltd
Milton Keynes, UK
03.2021 - 08.2024
- Led an Agile team responsible for building and releasing new front and backend products, transitioning the team from waterfall to Agile using Scrum practices
- Provided hands-on coaching and mentoring to the team and product owners, improving their ability to deliver user stories, refine backlogs, and execute sprints
- Collaborated with cross-functional teams including developers, designers, and QA to ensure smooth workflow, achieving faster time-to-market for key features
- Developed and monitored Agile metrics (lead time, throughput) to improve delivery predictability, reducing delays by 20% over 12 months
- Managed product roadmaps and release plans in coordination with stakeholders, ensuring priorities aligned with business needs and customer requirements
- Facilitate SCRUM ceremonies as required to ensure prioritisation, planning and delivery of each Sprint within the velocity of the Agile team
- Identify and remove blockers to sprint progress, working across the business with relevant stakeholders to ensure the common goal of completing the sprint
- Launched a new banking app MVP in under 6 months, generating a 40% increase in customer engagement within the first quarter.
- Enhanced team performance by implementing continuous integration/continuous delivery (CI/CD) pipelines, reducing deployment time by 50%
Senior Agile Delivery Manager/Release Train Engineer
Legal & General
London, UK
11.2019 - 03.2021
- Driving forward Scaled Agile transformation, joined as Scrum Master but quickly promoted to Release Train Engineer on DCI Program ART
- Working closely with Product Owners, development teams, stakeholders on creating realistic Agile Release Plans to enable more reliable releasing, delivery forecasting and budgeting
- Coaching Product Owners and development teams on Scrum, Backlog Refinement, collaborative Sprint Planning and techniques to de-risk Sprints, resulting in improved delivery predictability to 90-105
- Led multiple Agile teams in delivering software development projects, ensuring alignment with business goals and priorities
- Working closely with team members through coaching, mentoring and teaching, resulting in transformation from under-performing to high-performing team with high morale and strong team comradery.
- Removing ART impediments, dependency management, risk and opportunity assessment
- Delivered two Regulatory products within Workplace Pensions program: Offline Investment Pathways on drawdown and crystallised funds transfer (Back office system automation)
- Delivered time critical Integration Layer component as central piece of massive application with Regulatory deadline, enabling Investment Pathways on crystallisation for Workplace Pensions customers
- Led a 5-team Agile Release Train to deliver a key regulatory product solution within 6 months, improving operational efficiency by 40%
- Implemented DevOps practices, improving release frequency by 50% and reducing deployment issues
Senior Agile Delivery Manager/Senior Scrum master
Danske Spil
, Denmark
04.2017 - 11.2019
- Directed the delivery of 5 Agile projects, ensuring alignment with business goals and delivery timelines
- Scaled Agile practices across various teams, implementing SAFe and ensuring consistent delivery practices
- Facilitated cross-team planning and dependency resolution through Program Increment (PI) planning
- Led transformation initiatives, reducing time-to-market by 25% and increasing team productivity by 35%
- Collaborated with stakeholders to prioritize backlogs, manage risks, and ensure resource alignment
- Leveraged metrics and data to drive continuous improvement and informed decision-making
- Spearheaded Agile transformation in a multi-disciplinary team, improving delivery speed by 30% through process optimization, backlog refinement, and the introduction of Kanban to manage work-in-progress limits
Scrum Master/Delivery Manager
Accenture/HMRC
UK
03.2015 - 03.2017
- Spearheaded the adoption of Agile practices within the organization, resulting in increased productivity and improved project outcomes
- Assemble and lead multiple cross-functional teams to support releases of varying size, complexity and duration
- Manage change control processes for the release
- Provide oversight for deployment of releases into production environments through ensuring release readiness and adequate deployment runlist
- Build strong partner with technology team to ensure the design and build requirements meet business needs and are executed with high quality against a project plan
- Delivered a complex public-facing government portal on time and within budget, achieving a 95% user satisfaction rating
- Successfully implemented scaled Agile across five teams, increasing overall team velocity by 35% and reducing delivery risks
- Introduced JIRA dashboards and reporting for enhanced transparency and tracking, leading to a 25% reduction in project bottlenecks
Scrum Master/Agile Delivery Manager
Powa Technology
London, UK
03.2013 - 03.2015
- Increased delivery speed of the development team by 30% through effective Agile practices and process improvements
- Led a cross-functional team that delivered [successful project/product] ahead of schedule, increasing customer satisfaction by 70%
Education
Ba - Accounting and Finance
University Of Greenwich
09.2000 - 06.2003
MSc - Finance with Risk Management
Bournemouth University
09.2008 - 12.2009
Skills
- Agile Methodologies
- Scrum
- Kanban
- SAFe
- Lean
- Agile Coaching
- Stakeholder Management
- Delivery Metrics
- Velocity
- Burn-down charts
- Lead/Cycle time
- Cumulative Flow Diagrams
- Agile Tools
- JIRA
- Confluence
- Azure DevOps
- Rally
- Trello
- Continuous Improvement
- Project Management
- Budgeting
- Forecasting
- Resource allocation
- Risk Management
- Team Leadership
- Cross-functional collaboration
- Performance improvement
Custom
- SAFe 5 Release Train Engineer training with Ivar Jacobson (Brian Tucker)
- SAFe 5 Agilist - Leading Safe training by ScaledAgile partners.
- SAFe 5 Advanced Scrum Master training by ScaledAgile partners.
- Professional Scrum Master training with Simon Kneafsey from Scrum.org
- Prince2 foundation and practitioner course by Axelos.
- Foundation Certificate in Software Testing(ISEB)
Timeline
Senior Agile Release Manager/Scrum Master
Join Momentum Ltd
03.2021 - 08.2024
Senior Agile Delivery Manager/Release Train Engineer
Legal & General
11.2019 - 03.2021
Senior Agile Delivery Manager/Senior Scrum master
Danske Spil
04.2017 - 11.2019
Scrum Master/Delivery Manager
Accenture/HMRC
03.2015 - 03.2017
Scrum Master/Agile Delivery Manager
Powa Technology
03.2013 - 03.2015
MSc - Finance with Risk Management
Bournemouth University
09.2008 - 12.2009
Ba - Accounting and Finance
University Of Greenwich
09.2000 - 06.2003
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