Mark Kane
Security Professional
London
Summary
Dynamic professional with a proven track record in visionary leadership and strategic planning. Adept at maintaining composure under pressure, excelling in problem-solving and effective communication. Demonstrates exceptional team-building skills and resourcefulness, with expertise in electronic security systems and security standards implementation. Committed to leveraging these strengths to drive project success and innovation.
Overview
13
13
years of professional experience
Work history
Senior Operations Manager
OCS Group UK
Battersea, Wandsworth
03.2021 - Current
- Oversaw the management of 171 Security and Logistics staff working on a 42 acre iconic London venue.
- Implemented quality control measures to ensure high standards of service delivery.
- Directed inventory management processes to minimise stock discrepancies.
- Orchestrated seamless transitions during organisational restructures.
- Maintained compliance with industry regulations throughout all operations procedures.
- Optimised workflow to meet project deadlines consistently.
- Evaluated productivity metrics, identified areas for improvement.
- Enhanced customer satisfaction by improving complaint resolution procedures.
- Boosted employee morale with regular training and motivation sessions.
- Coordinated cross-departmental meetings, optimised communication and collaboration.
- Supported team by demonstrating respect and willingness to help.
Assistant Security Manager
Axis Security
Victoria, London
08.2018 - 03.2021
- Assistant Security Manager for two buildings in Victoria housing private companies along with departments of the Home Office.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Developed strong relationships with suppliers, ensuring timely delivery of products.
- Coordinated with management on operational issues providing solutions for better efficiency.
- Assisted in recruitment process to build an effective workforce.
- Increased staff productivity by providing comprehensive training programmes.
- Provided support to manager during audits, ensuring accurate reports.
- Managed daily operations to ensure smooth running of the site.
- Created a positive work environment, resulting in higher employee morale.
- Monitored health and safety measures for guaranteed compliance.
- Designed and implemented training to further develop staff based on business goals.
Skills
- Visionary leadership
- Calm under pressure
- Problem-solving
- Communication skills
- Team building
- Strategic planning
- Resourcefulness
- Electronic Security Systems
- Security standards implementation
Accomplishments
- Currently a member of a Subject Matter Expert group for Security within OCS.
- A member of the Culture Champions Team, responsible for setting and implementing the Estates visions and goals.
References
References available upon request.
Timeline
Senior Operations Manager
OCS Group UK
03.2021 - Current
Assistant Security Manager
Axis Security
08.2018 - 03.2021
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