Mark Johnson
Bedford,Bedford
Summary
Highly skilled professional with expertise in self-organization and motivation, report writing and communication, team collaboration and flexibility, technical proficiency and attention to detail. Demonstrates exceptional ability in fault diagnosis and diagnostic testing, engine repair and maintenance procedures, safety compliance and technical schematics. Committed to achieving excellence in all tasks while continuously seeking opportunities for professional growth.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
Work history
DIAGONSTIC & SERVICE TECHNICIAN
AUTOCLASS - MERCEDES AMG SPECIALISTS
Milton Keynes, Buckinghamshire
12.2023 - Current
- Identified faults and executed repairs to ensure vehicle performance.
- Interpreted technical diagrams and schematics effectively, aiding accurate problem diagnosis.
- Provided excellent customer service by addressing and resolving technical issues swiftly.
- Ensured optimal system performance by conducting thorough diagnostic tests.
- Informed clients regarding issues prohibiting vehicles from passing inspection.
- Replaced engine transmissions to maintain power of vehicle.
- Performed fault-finding checks on vehicles/systems for swift diagnosis and repair.
- Logged all completed work on database to maintain accurate records and reference.
RAIL MAINTENANCE TECHNICIAN
Hitachi Rail
London
08.2019 - 12.2023
- Prepared and maintained rolling stock to ensure optimal operational readiness.
- Executed examination tasks while performing basic fault rectification as required.
- Identified improvement areas in rolling stock, contributing to ongoing enhancements.
- Completed detailed reports on repair work for transparency and record-keeping.
- Accurately recorded all work and reported defects in a timely manner.
- Qualified in depot driving, ensuring compliance with operational standards.
- Received training in health and safety protocols to maintain workplace safety.
DIAGNOSTIC & SERVICE TECHNICIAN
Ferrari HR Owen
London
07.2015 - 08.2019
- Conducted thorough diagnostic tests to ensure optimal system performance.
- Executed repairs after identifying faults to enhance vehicle functionality.
- Participated in engine rebuilds as part of a three-technician team addressing critical issues.
- Performed fault-finding checks on vehicles and systems for prompt diagnosis and resolution.
- Interpreted technical diagrams and schematics to facilitate accurate problem diagnosis.
- Provided exceptional customer service by swiftly resolving technical issues.
- Informed clients of defects preventing vehicles from passing inspection.
- Logged all completed work in database to maintain accurate records.
DIAGNOSTIC & SERVICE TECHNICIAN
Porsche
London
01.2014 - 07.2015
- Executed fault diagnosis and repairs using Piwis Diagnostic System to enhance vehicle performance.
- Interpreted technical diagrams and schematics for precise problem identification.
- Conducted thorough diagnostic tests to ensure optimal system functionality.
- Provided exceptional customer service by swiftly resolving technical issues.
- Informed clients of deficiencies preventing vehicles from passing inspection.
- Replaced engine transmissions to sustain vehicle power and efficiency.
- Performed fault-finding checks on vehicles for rapid diagnosis and repair.
- Logged all completed work in database to maintain accurate records.
DIAGNOSTIC/SERVICE TECHNICIAN
Audi
London
06.2013 - 01.2014
- Diagnosed faults using Audi Odis Diagnostic System to ensure accurate repairs.
- Fitted Cobra track tracking systems for enhanced vehicle performance.
- Conducted vehicle geometry checks and adjustments to optimise handling.Identified faults and executed repairs to ensure vehicle performance.
- Interpreted technical diagrams and schematics effectively, aiding accurate problem diagnosis.
- Provided excellent customer service by addressing and resolving technical issues swiftly.
- Ensured optimal system performance by conducting thorough diagnostic tests.
- Informed clients regarding issues prohibiting vehicles from passing inspection.
- Replaced engine transmissions to maintain power of vehicle.
- Performed fault-finding checks on vehicles/systems for swift diagnosis and repair.
- Logged all completed work on database to maintain accurate records and reference.
SERVICE TECHNICIAN
Robins and Day Peugeot/Citroen
London, England
08.2006 - 10.2012
- Conducted pre-delivery vehicle inspections to confirm safety and roadworthiness.
- Achieved 95% pass rate as qualified MOT tester, certifying vehicle eligibility.
- Serviced vehicles with electronic health checks, identifying necessary repairs for clients.
- Diagnosed faults using Peugeot Planet System (PPS) and Diagbox, rectifying issues promptly.
- Performed vehicle geometry checks and adjustments to enhance handling and performance.
- Executed repairs to ensure optimal vehicle performance based on identified faults.
- Interpreted technical diagrams effectively, facilitating accurate problem diagnosis.
- Logged all completed work in database to maintain precise records.
Education
Some College (No Degree) - GCSEs
Claremont High School
City and Guilds Level 3 - Automobile
Peugeot Apprentice Programme
08.2002 - 08.2006
In House Training - Automobile
Ferrari HR Owens
10.2016 - 12.2018
Skills
- Self-organisation and motivation
- Report writing and communication
- Team collaboration and flexibility
- Technical proficiency and attention to detail
- Fault diagnosis and diagnostic testing
- Engine repair and maintenance procedures
- Safety compliance and technical schematics
Personal Information
Activities
I enjoy socialising with family and friends, teaching my children about vehicles and working out at the gym during my free time.
References
REFERENCES Available upon request.
Affiliations
- Enjoy spending time with my family and friends, making home improvements and working out at the gym.
Timeline
DIAGONSTIC & SERVICE TECHNICIAN
AUTOCLASS - MERCEDES AMG SPECIALISTS
12.2023 - Current
RAIL MAINTENANCE TECHNICIAN
Hitachi Rail
08.2019 - 12.2023
In House Training - Automobile
Ferrari HR Owens
10.2016 - 12.2018
DIAGNOSTIC & SERVICE TECHNICIAN
Ferrari HR Owen
07.2015 - 08.2019
DIAGNOSTIC & SERVICE TECHNICIAN
Porsche
01.2014 - 07.2015
DIAGNOSTIC/SERVICE TECHNICIAN
Audi
06.2013 - 01.2014
SERVICE TECHNICIAN
Robins and Day Peugeot/Citroen
08.2006 - 10.2012
City and Guilds Level 3 - Automobile
Peugeot Apprentice Programme
08.2002 - 08.2006
Some College (No Degree) - GCSEs
Claremont High School
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