Mark Johnson
Bedford
Summary
Experienced Service Technician with knack for diagnosing and resolving technical issues. Delivered tangible improvements in equipment performance and customer satisfaction through hands-on problem-solving and proactive maintenance. Known for improving operational efficiency by implementing effective solutions and maintaining high standards of workplace safety.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
Work history
SERVICE TECHNICIAN
AUTOCLASS GARAGE INDPENDEN MERCEDES AMG SPECIALISTS
12.2023 - Current
- Servicing vehicles which includes electronic general health checks of vehicles, identifying, and advising customers what their vehicle requires
- Fault diagnosis and repair
MAINTENANCE TECHNICIAN
Hitachi Rail
08.2019 - 12.2023
- Servicing and preparation of rolling stock
- Carrying out exam tasks within the prescribed time and undertaking basic fault rectification as when required following the Vehicle Maintenance Instructions (VMIs)
- Actively participate in ongoing and continuous improvement by identifying issues where improvement of rolling stock is needed
- Ensuring all work is recorded accurately and report any defects
- Qualified in depot driving
- Trained in health and safety
DIAGNOSTIC/SERVICE TECHNICIAN
Ferrari HR Owen
, London
07.2015 - 08.2019
- As described in my previous role as a Technician for Peugeot/ Citroen, Audi and Porsche
- Fault diagnosing and repair- diagnosing faults using Deis, SDX and SD1-3 Diagnostic System
- One of three technicians that rebuilt engines where problems have occurred, and the engine needs to be overhauled.
DIAGNOSTIC/SERVICE TECHNICIAN
Porsche
London
01.2013 - 07.2015
- As described in my previous role as a Technician for Peugeot/ Citroen and Audi
- Fault diagnosing and repair- diagnosing faults using Piwis Diagnostic System.
DIAGNOSTIC/SERVICE TECHNICIAN
Audi
06.2013 - 01.2014
- As described as in my previous role as an Technician for Peugeot/Citroen
- Fault diagnosing and repair- diagnosing faults using Audi Odis Diagnostic System
- Fit Cobra track tracking systems
- Vehicle geometry checks and adjustments.
SERVICE TECHNICIAN
Robins and Day Peugeot/Citroen
London, England
08.2006 - 10.2012
- Pre-delivery vehicle inspection- Inspecting new vehicles to ensure they are safe and road worthy
- Serviced vehicles which included electronic general health check, identifying, and advising customers what work is required
- Fault diagnosis and repair- diagnosing faults using Peugeot Planet System (PPS) and Diagbox to read faults with vehicles and rectify fault
- MOT tester- previous qualified MOT tester achieving 95% in MOT test
- Qualified to test safety and roadworthiness of vehicles and certify that they are eligible for road use or not
- Vehicle geometry checks and adjustments.
Education
Some College (No Degree) - GCSEs
Claremont High School
London08.2000
City and Guilds Level 3 - Automobile
Peugeot Apprentice Programme
Nottingham 08.2002 - 08.2006
Automobile
Ferrari HR Owens
Slough 10.2016 - 12.2018
Skills
- Problem Solver
- Diagnostic skills
- Self Organised
- Motivated
- Clear report writing
- Team Player
- Excellent Communicator
- Flexible
- Technical skills
- Attention to detail
References
REFERENCES Available upon request.
Activities
I enjoy socialising with family and friends, teaching my children about vehicles and working out at the gym during my free time.
Timeline
SERVICE TECHNICIAN
AUTOCLASS GARAGE INDPENDEN MERCEDES AMG SPECIALISTS
12.2023 - Current
MAINTENANCE TECHNICIAN
Hitachi Rail
08.2019 - 12.2023
Automobile
Ferrari HR Owens
10.2016 - 12.2018
DIAGNOSTIC/SERVICE TECHNICIAN
Ferrari HR Owen
07.2015 - 08.2019
DIAGNOSTIC/SERVICE TECHNICIAN
Audi
06.2013 - 01.2014
DIAGNOSTIC/SERVICE TECHNICIAN
Porsche
01.2013 - 07.2015
SERVICE TECHNICIAN
Robins and Day Peugeot/Citroen
08.2006 - 10.2012
City and Guilds Level 3 - Automobile
Peugeot Apprentice Programme
08.2002 - 08.2006
Some College (No Degree) - GCSEs
Claremont High School
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