Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Mark Jennings

Tiverton

Summary

Experienced Revenue Advisor and Analyst with over 15 years' experience in financial management and process improvement for leading international law firms. Proven track record in strategic revenue management, eBilling system optimisation, and effective collaboration with stakeholders. Recognised for managing successful projects, delivering high-quality outcomes, and motivating teams. Skilled at working directly with clients to understand their requirements and deliver excellent service.

Overview

23
23
years of professional experience

Work history

Global Client Finance Analyst

Linklaters LLP
London
09.2019 - Current
  • Global responsibility for key client revenue and financial reporting, driving process improvements, and ensuring compliance with engagement terms.
  • Reviewed and implemented new fee arrangements, communicated billing changes across the global network, and completed reviews of client terms.
  • Managed complex reporting requests from stakeholders and met directly with clients to discuss matter data and work-in-progress reports.
  • Prepared financial reports for management, highlighting key performance indicators, identifying variances, and recommending corrective actions.
  • Led training sessions for junior advisors, improving team skills in financial data analysis, and reporting.

Senior eBilling Specialist

Linklaters LLP
London
08.2016 - 08.2019
  • Supported eBilling setups and the onboarding of new clients, including uploading timekeeper rates to third-party vendor systems.
  • Reviewed Outside Counsel Guidelines and client terms, escalating issues to appropriate stakeholders as necessary.
  • Monitored and resolved failed or rejected eBills and acted as eBilling system administrator, managing accruals, budgets, and forecasts.
  • Escalated eBilling issues related to rate agreements promptly and provided training and documentation to promote best practices.
  • Collaborated with the finance systems team and colleagues to improve and streamline eBilling processes.

Senior Revenue Coordinator

Linklaters LLP
London
05.2013 - 07.2016
  • Managed end-to-end revenue processes, including billing, credit control ensuring timely and accurate invoicing across multiple client portfolios.
  • Prepared and attended regular meetings with partners and associates to review billing matters, address issues, and agree action plans for revenue targets.
  • Drafted, processed, and issued final invoices through the firm's accounting system, maintaining a high level of accuracy and compliance with internal policies.
  • Produced and analysed essential financial reports, including aged work-in-progress (WIP), aged debt summaries, and client-specific analyses of rate or volume-based discounts.

Revenue Advisor

Bird & Bird LLP
London
01.2010 - 04.2013
  • Managed all aspects of revenue, including billing and credit control, to ensure timely and accurate invoicing for multiple client portfolios.
  • Led meetings with partners and associates to review billing status, resolve issues, and agree action plans for revenue goals.
  • Drafted and issued final invoices using the firm's accounting system, ensuring compliance with internal policies.
  • Produced and analysed key financial reports, including aged work-in-progress, aged debt, and discount summaries.

Revenue Advisor

Norton Rose Fulbright LLP
London
08.2005 - 12.2009
  • Managed billing, eBilling, and credit control for multiple client accounts.
  • Worked with partners to review billing and resolve revenue issues.
  • Contacted clients to resolve aged debt and reduce overdue balances.
  • Produced and analysed reports on work-in-progress, aged debt, and discounts.

Revenue Assistant

WH Matthews & Co Solicitors
London
09.2002 - 07.2005
  • Processed third-party payments and ensured accurate and timely client invoicing.
  • Managed payment receipts and monitored incoming funds across multiple accounts.
  • Performed a variety of administrative tasks, including document production and general office administration.

Education

Level 2 Certificate in "Understanding Autism" -

Newbury College
London

AAT Level 2 & 3 -

Kaplan Financial
London

GNVQ Business & Finance -

George Green College
London

GCSEs (including English, Science, Mathematics, Religious Studies, Technology, Art And Sport Studies -

Blessed John Roche School
London

Skills

  • Financial analysis and reporting: Advanced in analysing client revenue and producing financial reports for senior stakeholders
  • Process improvement and compliance: Skilled at streamlining finance and billing processes and ensuring compliance with client terms
  • Stakeholder management: Effective communicator with partners, clients, and business teams; experienced in negotiations and financial presentations
  • eBilling and revenue management: Expert in eBilling systems, billing cycles, credit control, and resolving discrepancies
  • Organisation and training: Highly organised, proactive in training colleagues, and committed to teamwork and ongoing development

Accomplishments

    2023 - Completed the UK Three Peaks Challenge.

    2017 - London Marathon Finisher.

    2015 - Participated in a Borneo conservation tour, supporting orangutan rehabilitation and community outreach with local tribes.

    2014 - London to Brighton Bike Ride Participant.

Affiliations

  • I am a dedicated father to a four-year-old boy and stepfather to a ten-year-old girl. I am an enthusiastic West Ham United fan with a keen interest in a wide range of sports. As a schoolboy, I represented Leyton Orient Football Club. In my spare time, I enjoy watching true crime programmes, travelling, and spending quality time with my family.

References

References available upon request.

Timeline

Global Client Finance Analyst

Linklaters LLP
09.2019 - Current

Senior eBilling Specialist

Linklaters LLP
08.2016 - 08.2019

Senior Revenue Coordinator

Linklaters LLP
05.2013 - 07.2016

Revenue Advisor

Bird & Bird LLP
01.2010 - 04.2013

Revenue Advisor

Norton Rose Fulbright LLP
08.2005 - 12.2009

Revenue Assistant

WH Matthews & Co Solicitors
09.2002 - 07.2005

Level 2 Certificate in "Understanding Autism" -

Newbury College

AAT Level 2 & 3 -

Kaplan Financial

GNVQ Business & Finance -

George Green College

GCSEs (including English, Science, Mathematics, Religious Studies, Technology, Art And Sport Studies -

Blessed John Roche School

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Mark Jennings