Mark Jenkins
Greywell,Hampshire
Summary
Dynamic operations professional with a strong foundation in logistics management, with a strong foundation in team leadership and operational management. Drives efficiency by implementing effective systems and processes while optimising fleet management and stock management. I am caring and passionate, I have huge passion trucks and logistics/transport, I have achieved my managers CPC qualification, my C+E driving license and full ADR License classes 2,3,4,5,6,8,9.
Overview
25
25
years of professional experience
Work History
Head of Operations
Express Transport Uk Ltd
03.2019 - Current
- Managing a team of five departmental managers, an overall workforce of 38, and up to 20 subcontractors at any one time.
- Responsible for three key areas: the day-to-day running of a busy transport department, warehousing, and compliance.
- The fleet consists of vans up to artics, with a mixture of same day, next day (via our pallet network), and specialised haulage.
- Successful delivery of 220-240 pallets inbound daily within our geographical area and outbound of 90-120 pallets daily throughout the UK, utilising 124 depots nationally.
- Delivery of 15-25 same-day deliveries on a daily basis, with a mixture of air freight, events, food and beverage, dangerous goods, and plant and machinery.
- Monitoring delivery rate.
- Monitoring staff performance and implementing development plans.
- Effective inventory management and stock control of third-party goods ensure the right products are available at the right time, balancing customer demand.
- Accountable for the complete lifecycle of stock and materials, ensuring they are accurately received, safely stored, and efficiently distributed to maintain smooth project operations.
- Working with departments to improve growth, compliance, and health and safety.
- Leading and embracing a work culture with a desire to improve and develop within the business, and to identify and rectify any needs.
- Working with management teams to identify potential risks.
- Purchasing new vehicles and equipment suited to business needs.
- Build and grow relationships with current and new clients.
- Working with other depots within our network to improve the delivery experience, reduce costs, and lower our carbon footprint.
- Streamlined customer service operations, significantly improving response times and customer satisfaction ratings.
Head of Operations
Go Transport Ltd
08.2013 - 03.2019
- Managed a team of four departmental managers, an overall workforce of 32 members of staff, and 30 sub-contractors.
- I worked closely with the M.D., Transport Manager, Sales Manager, and Finance Manager to ensure the smooth running of the operation, with a main focus on overseeing the busy and challenging same-day operation that operates 24 hours a day, 365 days a year.
- The fleet consisted of vans, up to artics, with a mixture of tail lift, white glove, curtain side, and box vehicle deliveries.
- Delivering and executing the transport plan to achieve continuous delivery success.
- Manage the safety of operations and ensure compliance with O Licence guidance.
- Responsible for managing, leading, supporting, and developing staff, and identifying training needs.
- Manage and streamline processes.
- Keeping control of repairs and repair costs.
- Insurance renewals.
- Purchasing new vehicles and equipment.
- Work to annual budgets set by the M.D.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Clearly embodied company values, leading by example in developing and delivering required operational performance.
- Analysed market trends and competitor activity to inform strategic decision-making and maintain competitive advantage.
Transport Manager/Workshop controller
Sipson Group Ltd
01.2005 - 07.2013
- Whilst working for Sipson Group, I managed to grow and develop; I started off as a driver, and during this time, I developed and found my love for transport and logistics.
- After my first year, I completed my manager's National CPC; once I completed my course, I was promoted to Transport Manager.
- I was responsible for 10 lorry drivers and 15 car, van collection, and delivery drivers.
- I also worked with other transport companies to arrange the collection and deliveries of new and de-fleeted vehicles to and from our site.
- I was also responsible for the yard manager and the yard team to pull and load the correct vehicles as per the manifest from the supplier.
- Manage the safety of operations.
- Maintain O Licence and work within guidelines.
- Responsible for the day-to-day running and working closely with transport planners and drivers.
- Maintaining a one-way traffic system with the yard manager.
- Ensuring all vehicles were pulled via manifest, and ready and accessible for collection.
- Liaising with other depots on a daily basis to cover their transport requirements.
- Employing discipline and developing staff.
- Ensuring the smooth running of the yard.
- Maintaining delivery schedules for damaged and sale vehicles.
- Managing timescales on damaged vehicles, ensuring they move through the workshop process by ensuring they are in the body, paint, or fitting departments at the right time to achieve the delivery date.
Shift Manager
KingFisher Leisure Centre
08.2001 - 12.2004
- I Started in 2001 as a life guard and found myself quickly moving up the ranks into a shift managers position.
- This was my 1st job since leaving college and was a good insight to working with the public.
- I learned to develop my skills in care for the general public and other co workers.
- I was responsible for the safe running of the leisure centre whilst on shift, I was reportable to the duty manager.
Education
National diploma - Sports studies
Yeading Football Club
07-2001
GCSE - 8 Passed
Hounslow Manor School
06-1996
Skills
- Team leadership
- Operational efficiency
- Inventory control
- Transport logistics
- Fleet management
- Staff development
- Strategic planning
- Relationship building
Timeline
Head of Operations
Express Transport Uk Ltd
03.2019 - Current
Head of Operations
Go Transport Ltd
08.2013 - 03.2019
Transport Manager/Workshop controller
Sipson Group Ltd
01.2005 - 07.2013
Shift Manager
KingFisher Leisure Centre
08.2001 - 12.2004
National diploma - Sports studies
Yeading Football Club
GCSE - 8 Passed
Hounslow Manor School