Summary
Overview
Work history
Education
Skills
Other interests
Timeline
Generic

Mark Hoffman

Tadley,Hampshire

Summary

1983-85 Vending engineering maintenance based apprenticeship Sutcliffe Catering Heathrow

1985-Present: Various vending manufactures training courses,

Crane merchandising, Mars-Lavazza, Wittenborg, N&W, Water logic, Bravelor, Pat testing, Stanley Handing stair climber

2018-Present: Bardens Basic facilities checks training, which I've used on nine Compass restaurants to keep them within Heathrow health & safety requirements

Overview

35
35
years of professional experience

Work history

Vending machine Engineer

Compass Group UK & Ireland
Heathrow airport, Middlesex
06.1990 - Current
  • Performed weekly stock takes, promptly reordering low-stock items to maintain product availability.
  • Installations: load & drive lorry whilst arranging goods to prevent shifting, falling and breakage within weight limit of vehicle,
  • Guaranteed proper working order of vending machines through fault reporting, ad-hoc repairs,
  • Performed pre-trip vehicle checks, employing H&S standards to determine roadworthiness.
  • Facilitated traceability, recording all restocking of parts,
  • Maintained efficiencies by identifying and promptly reporting changes on site that may affect visit frequency and volumes.
  • Achieved optimal route efficiency, using Waze to select alternate routes to avoid traffic problems and delays.
  • Observed condition of equipment to identify defects.
  • Cleaned and maintained equipment in alignment with manufacturer standards.
  • Responded to vending breakdowns and emergency callouts.
  • Investigated causes of unscheduled downtime to improve site productivity.
  • Analysed recurrent faults and developed sustainable solutions.
  • Installed electrical & mechanical systems ranging from credit card readers to refrigeration units
  • Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
  • Organised and directed maintenance shutdowns and startups.
  • Minimised breakdowns with rigorous Planned Preventative Maintenance (PPM) for example Descaling water boilers and valves, cleaning of fridge condenser grills as well as checking fan motor speeds
  • Assessed viability of repair first rather than fit new parts.
  • Liaised with contractors and third parties to facilitate specialist maintenance.
  • Sourced and procured components while adhering to all company purchasing rules.
  • Enforced waste disposal, COSHH and all environmental procedures and regulations.
  • Cleaned workshop and plant room areas to support stable operations.
  • Refurbished production equipment to optimise lifecycle.
  • Pat tested Vending machines on install and before/after repairs are carried out
  • Keeping permits up to date airside driving license/ car airside/landside passes.

Facilities ObligationCMI

Compass Group UK & Ireland
Heathrow, Hillingdon
06.2018 - Current
  • Heathrow restaurants facilities checks on nine staff restaurants: water quality checks, fire stopping inspections, floors, walls & doors inspections, pat testing up to date, light boxes inspections, microwave emissions/power output checks, pest prevention checks,
  • Regularly liaised and communicated with occupiers, acting as principal point of contact for guidance.
  • Performed best practices and quality standards to comply with occupational health and safety procedures.
  • Created sustainable improvement initiatives to establish productive use of energy.
  • Planned and coordinated preventative maintenance and reactive repair work to maintain cost efficiency,
  • Controlled expenses and lowered costs to meet budget requirements.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Increased customer satisfaction by resolving issues.
  • Improved efficiency and productivity by acquiring new skills.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

GCSEs -

Thamesmead Secondry School
Shepperton, Surrey
09/1978 - 06/1983

Skills

  • As sole engineer for Compass group at Heathrow to which we are contracted to Heathrow Authorities/Nats/ fire department & Border Force of around 200 vending machines / 70 water dispensers, as well as 50 vending machines in Ford Dagenham/Dunton&Daventry plants(until March 24),
  • I maintain and do all installations of new/old equipment,
  • PPM works and manage
  • Excellent time keeping and working to deadlines
  • Excellent customer service skills
  • Enjoy working as part of team or managing myself
  • Fault diagnosis
  • Reliability testing
  • Heathrow taxi way crossings driving license/permit

Other interests

I'm a family man happily married with one son and two daughters and three granddaughters.

I was a keen mountain bike rider/racer which has lapsed of late but hoping to pick up where I left off soon, enjoy walks with our Boxer dog and going on holidays

In very good health, on no medications 

Timeline

Facilities ObligationCMI

Compass Group UK & Ireland
06.2018 - Current

Vending machine Engineer

Compass Group UK & Ireland
06.1990 - Current

GCSEs -

Thamesmead Secondry School
09/1978 - 06/1983

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Mark Hoffman