- Snooker/Pool
- Architecture
- Photography
- Nature
- Volunteering
MARK HISLOP
Birmingham
Summary
Warehouse operations and stock control professional with experience in warehousing, manufacturing and distribution. Skilled in resource planning, KPI reporting, continuous improvement, load planning, inventory control, and health & safety compliance. Detail-oriented professional with a strong commitment to health and safety compliance and environmental procedures. Cultivated effective training programmes and fostered open communication with colleagues to enhance team performance. Driven by a passion for process optimisation and quality assurance, consistently delivering results.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Senior Control Room Operator
DHL Tradeteam
2020.04 - 2026.06
- Planned monthly, weekly and daily resource forecasts, ensuring training requirements were completed in line with company policy and operational demand.
- Analysed live warehouse data and worked with shift and despatch managers to monitor hourly performance, resolve issues and keep targets on track.
- Identified and tracked continuous improvement opportunities, using colleague feedback to support safer, more efficient day-to-day warehouse operations.
- Produced cube calculations and KPI reports for senior management, enhancing site performance monitoring against national operating standards.
- Scheduled GEMBA activity, completed Kaizen reporting, and maintained accurate work instructions to streamline operational processes.
- Maintained health, safety and environmental procedures to ensure compliance across warehouse operations and promote a safe working environment.
Continuous Improvement Operative
DHL Tradeteam
2018.01 - 2026.06
- Applied DMAIC and Kaizen methods to improve warehouse processes, supporting better efficiency across time, cost and resource use.
- Processed returned products and restored stock to correct locations, identifying improvements to minimise handling errors and optimise workflow.
- Marshalled goods and created trailer load plans under strict deadlines, ensuring compliance with weight, timing, and customer specifications.
- Picked and packed products to meet time-critical warehouse deadlines, ensuring accuracy and timely dispatch.
Paint Sprayer
RS Coatings
2016.04 - 2018.01
- Executed high-standard spray finishing with single pack, two pack, copper conductive coating, and water-based paints, ensuring quality and compliance with client service and health & safety standards.
Stock Administrator
Boots Distribution Centre
2015.02 - 2016.05
- Administered stock, investigated discrepancies, and used Microsoft Excel and Dallas stock systems to support accurate inventory control and cost reduction.
Site Maintenance Operative/Supervisor
ISM UK Ltd.
2014.01 - 2015.09
- Supervised cleaning operatives, managed returned-goods recycling and ensured compliance with health & safety standards.
Automotive Manufacturing Operative
Johnson Controls
2012.03 - 2014.02
- Completed automotive manufacturing, picking, packing and repair tasks in line with strict safety and quality standards.
Education
Foundation Degree - Contemporary Arts Practice
University of Staffordshire
2011-01
National Diploma - Art & Design & A-Level Mathematics
Burton College
2009-01
Skills
- Stock control
- Inventory management
- Warehouse operations
- Stock discrepancy investigation
- Returns processing
- Load planning
- Resource planning
- Forecasting
- KPI reporting
- Cube calculations
- Operational data analysis
- Performance monitoring
- Kaizen
- DMAIC
- GEMBA activity
- Process improvement
- Work instructions
- Cost reduction
- Efficiency improvement
- Health & safety compliance
- Environmental procedures
- Quality checks
- Colleague training
- Customer liaison
- Microsoft Excel
- Resource forecasting
Certification
- First Choice Champion Bronze Level
Interests
Timeline
Senior Control Room Operator
DHL Tradeteam
2020.04 - 2026.06
Continuous Improvement Operative
DHL Tradeteam
2018.01 - 2026.06
Paint Sprayer
RS Coatings
2016.04 - 2018.01
Stock Administrator
Boots Distribution Centre
2015.02 - 2016.05
Site Maintenance Operative/Supervisor
ISM UK Ltd.
2014.01 - 2015.09
Automotive Manufacturing Operative
Johnson Controls
2012.03 - 2014.02
Foundation Degree - Contemporary Arts Practice
University of Staffordshire
National Diploma - Art & Design & A-Level Mathematics
Burton College