Mark Harvey
Operations Manager
Summary
Operations Manager
A self-motivated individual, with an ability to adapt quickly to changes in working environment and role.
As a member of the Senior Leadership Team, I work on multiple high profile international partner projects that have been successfully employed internationally at the headquarter and individual component level. A proven operations and project manager that has operated in multi-national organisations both in the UK and around the world utilizing unambiguous communication, ensuring effective management and mentoring of colleagues from many partner nations. Mission and objective focused, challenges are approached in a pragmatic and logical manner with appropriate focus and determination to ensure mission success in high pressure environments. Having a strong technical background in addition to proven interpersonal skills ensures successful outcomes in dynamic and evolving environments. Often operating within strict contractual agreements.
Overview
14
14
years of professional experience
1
1
Language
Work History
HEAD of Operations Centre, Maritime Command (NATO)
Royal Air Force
Northwood, Middlesex
10.2012 - 07.2023
- Member of the Senior Leadership Team
- Coordinating with and influencing up to 30 International stakeholders on new and existing high profile projects
- Engaging with industry prior to and after the award of a contract in order to ensure compliance with agreed stakeholder requirements.
- Dynamically planning working groups in order to meet multiple threats or priorities.
- System infrastructure management coordinating with multinational partners in order to ensure holistic understanding and global coverage.
- Manage and coordinate the introduction of new working practices in order to meet evolving mission objectives.
- Project Manage the introduction and training implementation including overseeing the collaborative production of user requirement documents
- Liaise with industry and system developers prior to system development and delivery.
- Act as a mentor for fellow heads of department within the organisation, imparting personal experience to enhance their professional development
- Coordination with national headquarters for the apportionment of air assets and personnel to support multi-national and multi-domain activity in order to ensure cohesive and effective operational delivery.
- Manage the provision of suitably trained support personnel.
- Management and review high level doctrine and training documents ensuring compliance with multinational agreements and doctrine.
- Management, leadership, training and welfare of 20 multinational personnel.
Senior Facilities Manager
Royal Air Force
Scampton, LIN
10.2009 - 10.2012
- Member of the Senior Leadership Team
- Operations Manager and Systems Director.
- Managed engineering maintenance programmes in order to reduce mission impacts
- Oversaw and coordinate large scale unit deployments in the UK and worldwide.
- Developed and maintained management training procedures and protocols, ensuring training was appropriate for all and represented value for money.
- Assigned airspace for piloted and remotely piloted air assets.
- Managed the production of the tactical level information from organic and remote sources
- Evaluated and assessed operational plans and courses of action to ensure all team members were appropriately trained for times of crisis.
- Responsible for the welfare and integration of personnel, liaising with deployed aircraft squadrons and engineering departments.
- Management and integration of all departments within an organisation of 200+ personnel.
- Certify 200+ personnel are fit to deploy in a crisis management role to support the RAF on worldwide operations.
- Monitored instructional standards, provided trainer training and Continuous Professional Development as required, ensuring appropriate guidance and standards compliance resulting in gaining an excellent 2nd Party Audit result.
Education
MBA - Business Management
University of Northampton
Northampton, NTH 06.2017 - 2019.09
Level 7 in Strategic Management - Business Strategies
Stratford Business School
Stratford 02.2015 - 2015.09
Managing Safely - Health and Safety
The Institute of Occupational Health
Wendover, BKM 03.1999 - 1999.03
HNC - Engineering
Bournemouth University
Bournemouth, ENG 09.2005 - 2007.06
Skills
Strategic planning capability
undefinedAccomplishments
- Project lead for the introduction of a multinational, multi-domain command and control system that allowed high level commands and senior NATO executives to access live tactical data for the first time.
- NATO Maritime Component Commanders Commendations in 2016, 2018 and 2021
- Air Control System Force Commanders Commendation
- Deputy Commanders Commendation (New Year's Honors List 2014) awarded for my work as the Officer in Charge of ground logistics and media liaison for the BBC televised Dam busters 70th Anniversary event.
Timeline
MBA - Business Management
University of Northampton
06.2017 - 2019.09
Level 7 in Strategic Management - Business Strategies
Stratford Business School
02.2015 - 2015.09
HEAD of Operations Centre, Maritime Command (NATO)
Royal Air Force
10.2012 - 07.2023
Senior Facilities Manager
Royal Air Force
10.2009 - 10.2012
HNC - Engineering
Bournemouth University
09.2005 - 2007.06
Managing Safely - Health and Safety
The Institute of Occupational Health
03.1999 - 1999.03
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