Mark Hancock
Harborne,United Kingdom
Summary
A highly motivated leader with experience of both private sector and Higher Education leadership roles with 20 years’ experience in leading and managing teams to deliver strategic objectives. Experience in Digital Education leadership and development and maintenance of digital education resources, with knowledge in the use of virtual learning platforms, learning design and associated digital education software platforms. Experience of operating at senior management level including reporting to directors of department and forming stakeholder relationships with key university personnel contributing towards university strategic plans. Quality and detail driven and comfortable operating in the leadership of university wide projects. Strong communication and engagement skills with a proven ability of line management, people development and influencing and engaging key colleagues. Experienced in delivering large scale change management programmes and noted strengths of acting with integrity and managing ambiguity. Keen interest in developing team talent as well as producing sector leading digital education resources.
Overview
21
21
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Assistant Director Digital Education, Libraries and Learning Resources
UNIVERSITY OF BIRMINGHAM
11.2022 - 11.2024
- Lead University Digital Education department of 32 FTE to provide high quality and consistent level of support for teaching and learning
- Responsible for management, administration, on-going support, and development of University Digital Education ecosystem and institutional license budget of £1.4 million.
- Managing University relationship with key suppliers of institutional ecosystem components, ensuring software is appropriately integrated, developed and supported and act as business owner in any relevant procurement activities
- Develop and lead on strategies to enhance learning, teaching, and assessment through appropriate use of technology and pedagogies within the institution
- Identify and evaluate emerging learning technologies; providing expert advice on their potential adoption and benefit
- Champion effective use and development of University Learning Environments and resources, where appropriate and advising necessary change when evidenced
- Manage, analyse, and advocate use of data, to support educational enhancement
- Support strategic priorities of the Education pillar of University strategy
- Support senior stakeholders including Pro-Vice Chancellor Education, other members of the Senior Education Team and other senior staff to facilitate sector leading, institution-wide learning environment development
HEAD OF HEFI DIGITAL, COLLEGE OF MEDICAL AND DENTAL SCIENCES
UNIVERSITY OF BIRMINGHAM
06.2018 - 11.2022
- Business Partner role in central academic staff department (HEFi)
- Responsible for managing workload of team of senior digital education developers and education developers
- Accountable for development and maintenance of 700+ taught module courses within the Virtual Learning Environment (VLE), Canvas
- Experience in learning design and project management of digital education resources
- Experience of Digital Education software platforms including, Canvas, Panopto, Turning Technologies, Padlet, Turnitin, PebblePad, Speedwell, Inspera, ARC, midwifery eMORA and Max Exam
- Responsible for digital education project developments in relation to Medicine and Dental education, such as clinical skills passport, pharmacy professional portfolio, virtual cases for clinical simulated education, 360 virtual tour of clinical spaces and labs and professional placement accreditation portfolios
- Institutional project lead of Personal Academic Tutoring (PAT) and Academic Transition resource developments impacting on student experience of 35,000+ students
- Membership of strategic institutional working groups including Academic Integrity, Assessment and Feedback and Digital Learning Advisory
Various Store Manager and Leadership Roles
MARKS AND SPENCER PLC
08.2003 - 05.2018
- Responsible for leading team of 140 individuals with 9 direct line management reports
- Responsible for 60,000 square foot store and annual sales plan of £20 million
- Leading teams within Marks and Spencer through continuous engagement at all levels and ongoing up-skilling of all team individuals
- Delivering change and managing ambiguity including change of employment contract terms and pensions
- Exceptional verbal and written communication skills and have ability to communicate complex information at regional level including regional store management engagement meetings, working groups and sprint groups
- Senior stakeholder relationship management including regional, divisional and business stakeholders
- Establishing good working relationships and building trust amongst co-workers and teams resulting in successful delivery of results
Education
BA (Hons) - Human Geography
University of Salford
Salford 09.2000 - 06.2003
A Levels - Geography, Law, French
Bishop Vesseys Grammar School
09.1998 - 06.2000
GCSEs - 10 GCSEs including English Language, English Literature, Maths and Dual Award Science
Bishop Walsh RC Secondary School
09.1993 - 07.1998
Skills
Leadership
Strategy Implementation
Stakeholder Management
People Management and Development
Certification
Senior Fellow Advance HE April 2022
Emerging Leaders Development Programme April 2024
Timeline
Assistant Director Digital Education, Libraries and Learning Resources
UNIVERSITY OF BIRMINGHAM
11.2022 - 11.2024
HEAD OF HEFI DIGITAL, COLLEGE OF MEDICAL AND DENTAL SCIENCES
UNIVERSITY OF BIRMINGHAM
06.2018 - 11.2022
Various Store Manager and Leadership Roles
MARKS AND SPENCER PLC
08.2003 - 05.2018
BA (Hons) - Human Geography
University of Salford
09.2000 - 06.2003
A Levels - Geography, Law, French
Bishop Vesseys Grammar School
09.1998 - 06.2000
GCSEs - 10 GCSEs including English Language, English Literature, Maths and Dual Award Science
Bishop Walsh RC Secondary School
09.1993 - 07.1998
Similar Profiles
Ronald Spencer LamRonald Spencer Lam
Student at University of BirminghamStudent at University of Birmingham
Hamdan NaeemHamdan Naeem
Student Outreach Ambassador at University of BirminghamStudent Outreach Ambassador at University of Birmingham
Aditya UmarjikarAditya Umarjikar
Cleaning Crew Member at University of BirminghamCleaning Crew Member at University of Birmingham
JAYSHILA PERIYASAMYJAYSHILA PERIYASAMY
Project Assistant at University of BirminghamProject Assistant at University of Birmingham
Harsha Gayan Akuratiya GamageHarsha Gayan Akuratiya Gamage
Environmental & Civil Engineer at K.D.A.Weerasinghe (pvt) ltdEnvironmental & Civil Engineer at K.D.A.Weerasinghe (pvt) ltd