Summary
Overview
Work history
Education
Skills
References
Interests
Accomplishments
Employment Experience
Goals
Affiliations
Timeline
Generic

Mark Goodridge

Summary

Dedicated professional with a strong work ethic and exceptional communication skills, specialising in customer service excellence and youth coaching. Demonstrates attention to detail and instruction adherence, ensuring effective team collaboration and independent problem-solving. Proficient in boxing techniques, conditioning drills, and pad work, with notable achievements in mentoring and corner-man roles. Career goals include advancing expertise in sports coaching while fostering an empathetic environment for skill development.

Driven individual with strong foundation in fitness training and mentorship, exhibiting excellent communication and leadership skills. Combines deep understanding of physical conditioning with ability to inspire and guide athletes towards achieving peak performance. Committed to fostering supportive and disciplined training environment in coaching.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Overview

8
8
years of professional experience
7
7
years of post-secondary education

Work history

mentor

Potential4You
01.2012 - 01.2014
  • - Head the mentoring department
  • - Supported many over 100 young people across academic institutions

Team member

GLL Ltd
01.2010 - 01.2012
  • - Delivered the highest level of customer service, polite and friendly to hundreds of customers each quarter
  • - Provided support to team members on shift
  • - Maintained a high level of enthusiasm on each shift

Team member

Kidspace Croydon
01.2008 - 01.2010
  • - Delivered the highest level of customer service, polite and friendly to all customers
  • - Provided support to team members on shift
  • - Maintained a high level of enthusiasm on each shift

Technician

Eclipse Presentation LTD
01.2006 - 01.2009
  • - Worked effectively in a team to maintain high standards of customer service
  • - Managed tasks efficiently under pressure during busy periods
  • - Demonstrated flexibility and efficiency in all responsibilities

Education

High School -

St Andrews High School
01.2001 - 01.2006

A Levels Course - undefined

Croydon College
01.2009 - 01.2011

Skills

  • Strong work ethic
  • Punctuality
  • Effective communication skills
  • Customer service excellence
  • Attention to detail
  • Instruction adherence
  • Team collaboration
  • Independent problem-solving
  • Pad work
  • Boxing techniques
  • Conditioning drills
  • Youth coaching experience
  • Communication excellence
  • Patience and persistence
  • Mentoring
  • Corner-man
  • Punchbag
  • Empathetic listener

References

Available on request

Interests

When I’m not volunteering, I like to:, - Train in martial arts, - Spend time with family, - Socialise with friends, - Volunteer at local charities, - Join community projects, - Learn about sports psychology and nutrition to help others in their training

Accomplishments

  • - Supported multiple community events each year
  • - Led training sessions where people hit their fitness and martial arts goals
  • - Helped increase community engagement and club memberships
  • - Supported multiple fighters in their competitions, helping them prepare and succeed

Employment Experience

KO Next Generation Croydon, volunteer, 2013, 2018, - Coached classes, - Helped at events

Goals

  • In the future, I want to:
  • - Get advanced coaching certifications
  • - Help create outreach programs for underprivileged communities
  • - Travel and gain new experiences
  • - Learn more about business
  • - Work in an industry with progressive opportunities
  • - Start my own martial arts academy

Affiliations

  • Muay Thai
  • Boxing
  • Fitness

Timeline

mentor

Potential4You
01.2012 - 01.2014

Team member

GLL Ltd
01.2010 - 01.2012

A Levels Course - undefined

Croydon College
01.2009 - 01.2011

Team member

Kidspace Croydon
01.2008 - 01.2010

Technician

Eclipse Presentation LTD
01.2006 - 01.2009

High School -

St Andrews High School
01.2001 - 01.2006
Mark Goodridge