Mark Goodrich
Yate,South Gloucestershire
Summary
Highly skilled Quality Specialist, known for enhancing operational excellence and driving continuous improvement initiatives. Leveraged analytical skills to identify process inefficiencies, implementing strategic solutions that improved product quality and compliance. Recognised for fostering collaborative environments and leading cross-functional teams to achieve measurable quality advancements.
Overview
22
22
years of professional experience
15
15
years of post-secondary education
Work History
Process Quality Specialist
Beko Europe
Yate, South Gloucestershire
06.2020 - Current
- Product Quality Enhancement: Implemented rigorous testing protocols and developed comprehensive quality control procedures, leading to improved product quality and customer satisfaction.
- Auditing & Compliance: Conducted detailed audits for adherence to industry standards and maintained compliance with regulations through meticulous documentation.
- Process Improvement: Streamlined workflows and introduced efficient systems, fostering better coordination with production teams.
- Issue Investigation: Investigated quality issues to identify root causes, ensuring corrective actions were taken to address product defects.
- Health & Safety: Enforced health and safety standards, resulting in a safer workplace and compliance with HSE regulations.
- Standard Operating Procedures: Authored and revised SOPs for quality control and validation activities, contributing to enhanced operational efficiency.
Quality Auditor
Indesit
Yate, South Gloucestershire
06.2004 - 07.2020
- Process Streamlining: Enhanced quality processes through effective audit strategies, leading to increased efficiency.
- Production Support: Conducted rigorous product inspections to support production efficiency and maintain high standards.
- Compliance Audits: Performed thorough audits to ensure adherence to quality standards and regulations.
- Continuous Improvement: Identified and resolved operational issues, fostering a culture of continuous improvement.
Team supervisor
Indesit
Yate, South Gloucestershire
07.2002 - 07.2004
- Enhanced Communication: Streamlined team communication by implementing weekly meetings, fostering collaboration.
- Positive Work Environment: Created a supportive atmosphere that improved team morale and engagement.
- Performance Management: Increased efficiency through regular performance reviews and constructive feedback sessions.
- Task Delegation: Boosted productivity by effectively delegating tasks, empowering team members to take ownership.
Education
GCSEs -
King Edmund Secondary
Southam, Gloucestershire 09.1986 - 07.2001
Skills
- Compliance monitoring
- Supplier quality assurance
- Product inspection
- Root cause analysis
- Quality system development
- Process validation
- Production control
- Fault detection
- Health and safety compliance
- Decision making
- Process improvement
- Risk management
- Audit management
Timeline
Process Quality Specialist
Beko Europe
06.2020 - Current
Quality Auditor
Indesit
06.2004 - 07.2020
Team supervisor
Indesit
07.2002 - 07.2004
GCSEs -
King Edmund Secondary
09.1986 - 07.2001
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