Mark Fuller

Promoted to Manager, reporting directly to the Global VP of Business Consulting.

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• Coaching and mentoring a team of 6 UK based consultants within the wider EMEA team through bi-weekly structured 1-1's
• Communicating company strategy, monitoring team progress within opportunities as part of bi-weekly team meetings
• Assigning resources to opportunities considering appropriate skill sets and priorities
• Onboarded 2 new team members

Developed training materials and playbooks on effective discovery which have been implemented across the presales organisation globally.

Supporting 4 EMEA Business Development Managers during sales cycles to help sell QAD Adaptive ERP into global manufacturing companies.

• Determining and understanding the strategic aims and business challenges of prospective new customers
• Extensive research of prospects, their competitors, customers and industry in order to converse with credibility in their language and uncover business process problems that QAD was uniquely capable of resolving.
• Develop and deliver compelling presentations and software demonstrations which show how QADs offering can uniquely support their business going forward
• Responding to RFIs

Attended President’s Club in 2017 & 2018.

Promoted to Business Development Manager as part of a 10-person EMEA sales team who were tasked with launching the new cloud version of QAD’s long standing on-premise ERP solution in the region.

• Made the first ever sale of QAD Cloud ERP in EMEA within 2 months and added a further 3 cloud customers by the end of 2011.
• Delivered over half a million dollars in cloud subscription revenue in year 1.

Having helped establish QAD Cloud ERP within the EMEA region, I decided to take on a new challenge by moving into the presales team. Signing off with a final $1million+ deal in October 2014.

Supporting the BDM’s with lead-generation activities. What is now known as a BDR before the term became commonplace or Outreach and other outbound lead generation applications existed

• Performing industry and customer research, cold calling, emailing and securing meetings

This was intended to be an 18-month development role, potentially leading to an Account Management position. After just 9 months I was promoted to Business Development Manager.

Receiving incoming sales calls for a mail order PC manufacturer. Taking orders for standard specification PC products or configuring and quoting for completely custom specifications. Excelled at the higher value custom builds by monitoring inventory availability, lead-times and understanding which combinations of components worked together. Frequently the top performing salesperson.

Recruited directly from college following an open day organised by McKesson. Supporting the development of the PRISM payroll system written in Unibasic that was at that time used by many of the UK's NHS Trusts.