Mark English
Newport
Summary
Accomplished practical professional with extensive expertise in
team leadership and project management. Strong believer in client relationship building, inter departmental cooperation and creative problem solving. Strong practical aptitude and analytical skills complemented by a good understanding of the complete delivery of a project. Committed to enhancing workplace safety through effective risk assessment and mitigation strategies.
Seasoned professional with focus on installation management in the Exhibition and retail industries. Having worked in an exhibition environment always ensuring timely completion and adherence to compliance standards. Capable of leading teams to deliver high-quality installations through strategic planning and problem-solving expertise.
Overview
25
25
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Exhibition & Installation Manager
Ottimo Digital Ltd
Newport, Newport
01.2020 - Current
- Involving myself with projects from conception through to delivery
- Improved customer satisfaction by ensuring timely completion of installations.
- Maintaining good interdepartmental co-operation to ensure co-ordinated delivery of projects
- Co-ordination with teams both internal and external for seamless project execution.
- Ensured safety protocols were adhered to during all installations.
- Delivered Projects from Custom build Displays to complete Exhibition signage contracts both in the UK and in Europe
- Provided guidance to junior installers, enhancing their competency levels - a strong believer in the apprenticeship system.
- Troubleshot issues during installations, ensuring minimum downtime for clients.
- Delivered high-quality installation services to meet client needs.
- Managed a team of Installers, fostering teamwork and productivity.
Company director
Leaf Display Ltd
Newport, Newport
09.2014 - 12.2019
- Lead from the front approach to delivering clients specifications.
- Streamlined operations for improved efficiency and productivity.
- Led team to achieve organisational goals and objectives.
- Managed high-profile projects to successful completion within deadlines.
- Negotiated contracts to secure favourable terms for the company.
Shell Scheme Graphics Manager
Freeman EMEA
Newport, Newport
09.1999 - 08.2014
- Managed team dynamics by implementing conflict resolution strategies.
- Facilitated staff training, resulting in better customer service.
- Boosted department efficiency by streamlining operational processes.
- Enforced safety regulations to reduce workplace accidents.
- Supervised project timelines for timely completion.
- Fostered a positive work environment with regular team-building activities.
- Coordinated cross-departmental collaboration for improved workflow.
- Delegated tasks efficiently to maximise productivity.
- Maintained inventory control, reduced stock shortages.
Education
GCSEs - Graphical Comms, Geography, History, Metalwork, Business
Bassaleg Comprehensive School
Newport 09.1981 - 06.1987
Skills
- Team Leadership
- Project Management
- Process Improvement
- Working Understanding of Design process
- Practical Understanding
- Client liaison
- Technical Drawing Understanding
- Creative problem solving
- Risk Assessment
- Workplace safety
Affiliations
- Beekeeping - Committee member Gwent Beekeeping Assoc.
- Rugby - Passionate fan
- DIY house renovations - Always an ongoing project
Certification
IPAF Licence - Categories 1b, 3a and 3b
PASMA Licence
CSCS card
St. John's - First Aid at Work Certificate
Languages
French
Intermediate
Timeline
Exhibition & Installation Manager
Ottimo Digital Ltd
01.2020 - Current
Company director
Leaf Display Ltd
09.2014 - 12.2019
Shell Scheme Graphics Manager
Freeman EMEA
09.1999 - 08.2014
GCSEs - Graphical Comms, Geography, History, Metalwork, Business
Bassaleg Comprehensive School
09.1981 - 06.1987
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