Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Mark Ellwood

Darlington,County Durham

Summary

Hardworking and motivated employee with a strong enthusiasm for learning all aspects of the driving and warehouse fields. Proactively seeks opportunities to develop new skills and contribute to team success. Offers strong administrative, relationship-building, and problem-solving abilities, supporting both operational efficiency and collaborative work environments.

Overview

28
28
years of professional experience
14
14
years of post-secondary education

Work history

Driver

Sofa & Bed Warehouse
Darlington, Durham
04.2025 - Current
  • Delivered goods safely by adhering to strict road safety rules.
  • Adhered strictly to traffic laws, reduced risk of accidents.
  • Followed route schedules, improved punctuality.
  • Navigated through heavy traffic whilst maintaining composure.
  • Handled customer complaints professionally, resulted in improved client relations.
  • Ensured prompt delivery of parcels by utilising effective navigation skills.
  • Assisted in loading and unloading of goods, ensured safe transportation.
  • Communicated effectively with customers to confirm deliveries.
  • Kept accurate records of all deliveries made during the day.
  • Maintained vehicle cleanliness for a professional appearance.

Warehouse operator

Aldi
Darlington, Durham
10.2023 - Current
  • Followed all health and safety guidelines, contributing to a safe workplace environment.
  • Met tight deadlines by efficiently processing incoming shipments.
  • Loaded lorries to facilitate prompt delivery schedules.
  • Performed routine maintenance on warehouse machinery to prevent breakdowns and delays.
  • Handled fragile goods delicately, minimising product damage during transport.
  • Improved warehouse efficiency by maintaining orderly stock locations.
  • Stacked pallets, creating an organised storage system.
  • Communicated effectively with supervisors, improving overall workflow.
  • Supported other departments as required; demonstrated flexibility and team spirit.
  • Picked orders accurately, reducing instances of return or exchange.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Effectively trained new hires, providing a clear onboarding process with a structured plan, including clear expectations, company culture, and role-specific task.
  • Nominated as departmental spokesperson, representing team concerns and suggestions to senior management, ensuring timely resolution of issues.



Warehouse operator

DHL Supply Chain
Darlington, Durham
10.2019 - 10.2023
  • Updated computer systems with new stock data promptly after receipt of deliveries,.
  • Verified contents of shipments against invoices for accuracy assurance.
  • Loaded lorries to facilitate prompt delivery schedules.
  • Used forklifts for swift movement of heavy items.
  • Organised products in designated areas, facilitating easier access and retrieval when needed.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Scanned, sorted and diverted packages in order to carry out picking and packing responsibilities in line with accuracy targets.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Loaded, secured and organised goods into delivery lanes ahead of dispatch.
  • Secured pallets, cages and stillages in line with health and safety standards.
  • Collaborated with team members for smooth warehouse operations.

Labourer

BLG Installations
Spennymoor, Durham
03.2008 - 11.2010
  • Reported directly to the Contract Manager, ensuring tasks were completed to required standards and deadlines.
  • Managed delivery intake process, including inspection, documentation, and secure storage of items.
  • Ensured all products, tools, and equipment were available in the correct locations, supporting efficient daily operations.
  • Assisted with lifting and moving heavy frames, adhering strictly to safe lifting and handling procedures.
  • Removed and disposed of waste safely and securely, ensuring proper recycling and adherence to environmental guidelines.
  • Maintained a clean and organized work area, ensuring safety and efficiency at all times.
  • Complied with workplace safety procedures, minimising risks and preventing accidents.
  • Ensured all equipment was securely stored and locked away, maintaining safety and preventing loss or damage.
  • Assisted with multiple labour responsibilities, including equipment handling, site upkeep, and logistical support.

Warehouse operator

Savers
Darlington, Durham
03.1998 - 11.2000
  • Managed order fulfilment tasks, including picking, packing, and labelling for delivery.
  • Operated handheld scanners and receivers to accurately track and manage inventory.
  • Operated forklift truck to retrieve and move large items safely at height, adhering to all safety regulations.
  • Worked effectively within a team environment, supporting colleagues to meet production or project goals.
  • Undertook routine cleaning tasks, supporting a safe and efficient operational environment.
  • Implemented safe working practices consistently, in line with company and regulatory requirements.
  • Reported safety concerns to management promptly, supporting a secure and compliant work environment.

Education

GCSEs - Maths

Longfield Comprehensive
Darlington
09.1990 - 06.1995

GCSEs - English

Longfield Comprehensive
Darlington
09.1990 - 06.1995

GCSEs - Science

Longfield Comprehensive
Darlington
09.1990 - 06.1995

Skills

  • Quick learner with a strong willingness to acquire new skills
  • Committed to safe and reliable driving
  • Ability to handle and transport items safely
  • Comfortable operating vehicles of varying sizes (car, van, light truck)
  • Versatile and reliable in meeting operational staffing needs
  • Strong ability to liaise with colleagues, management, and clients
  • Reliable in completing tasks accurately with minimal supervision
  • Team-oriented, collaborating effectively to meet targets

References

References available upon request.

Timeline

Driver

Sofa & Bed Warehouse
04.2025 - Current

Warehouse operator

Aldi
10.2023 - Current

Warehouse operator

DHL Supply Chain
10.2019 - 10.2023

Labourer

BLG Installations
03.2008 - 11.2010

Warehouse operator

Savers
03.1998 - 11.2000

GCSEs - Maths

Longfield Comprehensive
09.1990 - 06.1995

GCSEs - English

Longfield Comprehensive
09.1990 - 06.1995

GCSEs - Science

Longfield Comprehensive
09.1990 - 06.1995

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Mark Ellwood