Summary
Overview
Work History
Education
Skills
Languages
hobbies and interests
Timeline
Generic

Mark Dos Santos

Watford

Summary

Dependable candidate with a reputation for providing excellent customer service and attention to detail. Demonstrates excellent communication and problem-solving skills. always had a passion for flying which makes this job role a perfect fit for me.

Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines to ensure customer and employer satisfaction, im always willing to go above and beyond.

Overview

1
1
year of professional experience

Work History

Restaurant Waiter

PIZZA EXPRESS
05.2022 - 09.2023


  • Greeted customers in a friendly and professional manner
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
  • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
  • Operated cash register, credit card machine, accurately and efficiently
  • Assisted customers providing product information
  • Collaborated with kitchen staff to efficiently manage orders and ensure timely delivery of meals to customers
  • Restocked supplies, including napkins, utensils, and condiments, throughout shifts to ensure customers had what they needed

Kids After School Club

Yavneh College
06.2022 - 08.2022
  • Developed age-appropriate activities to engage children.
  • Created daily lesson plans to correspond to children's interests.
  • Arranged play dates and outdoor activities for social and emotional enrichment.
  • Cleaned and sanitized childcare toys, keeping play areas hygienic and free of harmful objects.
  • Assisted in preparing food and serving meals and refreshments to children.
  • Maintained safe play environment by carefully monitoring children.

Education

Diploma - NCFE Level 3 Extended Diploma In Sports Science

Pro Direct Academy

WestField Academy Secondary School
07.2021

Skills

Communication

Learning on the job

Versatility

Work well under pressure

Languages

English, Portuguese
Native language

hobbies and interests

Traveling: Passionate about exploring new destinations and experiencing different cultures.

Team Sports: Enjoy playing football, which develops teamwork, communication, and leadership abilities.

Timeline

Kids After School Club

Yavneh College
06.2022 - 08.2022

Restaurant Waiter

PIZZA EXPRESS
05.2022 - 09.2023

Diploma - NCFE Level 3 Extended Diploma In Sports Science

Pro Direct Academy

WestField Academy Secondary School
Mark Dos Santos