Mark Dos Santos
Watford
Summary
Dependable candidate with a reputation for providing excellent customer service and attention to detail. Demonstrates excellent communication and problem-solving skills. always had a passion for flying which makes this job role a perfect fit for me.
Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines to ensure customer and employer satisfaction, im always willing to go above and beyond.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
PIZZA EXPRESS
05.2022 - 09.2023
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Operated cash register, credit card machine, accurately and efficiently
- Assisted customers providing product information
- Collaborated with kitchen staff to efficiently manage orders and ensure timely delivery of meals to customers
- Restocked supplies, including napkins, utensils, and condiments, throughout shifts to ensure customers had what they needed
Kids After School Club
Yavneh College
06.2022 - 08.2022
- Developed age-appropriate activities to engage children.
- Created daily lesson plans to correspond to children's interests.
- Arranged play dates and outdoor activities for social and emotional enrichment.
- Cleaned and sanitized childcare toys, keeping play areas hygienic and free of harmful objects.
- Assisted in preparing food and serving meals and refreshments to children.
- Maintained safe play environment by carefully monitoring children.
Education
Diploma - NCFE Level 3 Extended Diploma In Sports Science
Pro Direct Academy
WestField Academy Secondary School
07.2021
Skills
Communication
Learning on the job
Versatility
Work well under pressure
Languages
English, Portuguese
Native language
hobbies and interests
Traveling: Passionate about exploring new destinations and experiencing different cultures.
Team Sports: Enjoy playing football, which develops teamwork, communication, and leadership abilities.
Timeline
Kids After School Club
Yavneh College
06.2022 - 08.2022
Restaurant Waiter
PIZZA EXPRESS
05.2022 - 09.2023
Diploma - NCFE Level 3 Extended Diploma In Sports Science
Pro Direct Academy
WestField Academy Secondary School
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