Mark Cole
Washington
Summary
Adept at leading diverse teams, I enhanced kitchen safety and efficiency at Cole Kitchen, mastering operations management and creative problem-solving. My tenure at BP refined my emergency response and strategic planning skills, significantly contributing to vessel safety and environmental stewardship. This blend of hard and soft skills, coupled with a focus on mentorship, drives continuous improvement and operational excellence.
Overview
31
31
years of professional experience
10
10
years of post-secondary education
12
12
Certifications
Work History
Manager / Chef
Papershop Cafe
Cleadon, South Tyneside
01.2024 - 08.2024
- Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Developed new recipes and flavor combinations to enhance customer dining experience.
Manager / Chef
Cole Kitchen
Roker, Sunderland
04.2022 - 01.2024
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Streamlined kitchen operations for increased efficiency, implementing new inventory management system.
- Elevated restaurant's reputation, securing positive reviews through meticulous attention to food quality and presentation.
- Improved kitchen safety, conducting comprehensive training on proper equipment use and emergency procedures.
Navigation Officer
BP
01.2005 - 07.2020
- Conducted thorough pre-departure voyage planning and conducted briefings to ensure proper understanding among bridge team members.
- Optimized liquid cargo stowage plans in collaboration with the Chief Officer to ensure stability requirements were met throughout each voyage.
- Promoted a culture of environmental stewardship by carefully monitoring vessel compliance with pollution prevention regulations and guidelines.
- Assisted in training junior officers & cadets on various aspects of navigation and vessel operations, fostering a culture of continuous learning within the bridge team.
- Enhanced vessel safety as designated Ships Safety Officer, conducting HSE&QA audits, running safety meetings and ongoing training and completing workplace risk assessments and audits.
Navigation Officer
Bibby Line
07.2002 - 08.2003
- Supported officers in maintaining proper documentation, ensuring streamlined port clearance processes during voyages.
- Managed onboard firefighting drills, promoting crew readiness for emergency situations.
- Enhanced ship safety by conducting regular inspections and maintenance of life-saving equipment.
- Maintained professional relationships with port authorities during entries and exits to ensure smooth berthing operations.
- Contributed to effective cargo handling procedures, minimizing potential damage and maximizing space utilization on board the ship.
Navigation Cadet
Bibby Line
01.1999 - 07.2002
- Expanded knowledge of shipboard systems and operations by actively engaging with senior officers and seeking opportunities for hands-on experience.
- Participated in emergency drills, honing skills in firefighting, damage control, and life-saving techniques for optimal crisis response.
- Developed essential maritime knowledge through continuous learning from senior officers and attending training sessions as required.
- Increased situational awareness during watchkeeping by consistently observing surrounding vessels, weather conditions, and potential hazards.
Kitchen Team Member
McDonnalds
07.1993 - 11.1998
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
NVQ Level 3 - Merchant Vessel Operations
South Tyneside College - Marine School
South Shields, United Kingdom 01.1999 - 07.2002
A Levels - English Literature, Law, Sports Studies
Monkwearmouth College
Sunderland 09.1994 - 06.1996
GCSEs - English Lit, English Language, Mathematics
Oxclose Community School
Washington, United Kingdom 09.1989 - 07.1994
Skills
Team Leadership
Operations Management
Strategic Planning
Creative Problem Solving
Mentorship and Training
Emergency Response
Decision-Making
Team Resource Management
Accomplishments
Clipper Round the World Yacht Race 2009/10
Team Finland - 2nd Place
Certification
Food Hygiene Training Level 3
Timeline
Manager / Chef
Papershop Cafe
01.2024 - 08.2024
Food Allergy & Intolerance Training
07-2023
Food Hygiene Training Level 3
11-2022
Manager / Chef
Cole Kitchen
04.2022 - 01.2024
Proficiency in Medical Care
07-2017
Human Element Leadership & Management
04-2017
Advanced Fire Fighting
01-2016
Proficiency In Survival Craft & Rescue Boats
01-2016
Proficiency in Fast Rescue Boats
01-2016
Ship Security Officer
12-2009
Ship Safety Officer
04-2007
Navigation Officer
BP
01.2005 - 07.2020
OOW Deck Certificate of Competency
08-2003
Navigation Officer
Bibby Line
07.2002 - 08.2003
Efficient Deck Hand
03-2001
GMDSS
01-2001
Navigation Cadet
Bibby Line
01.1999 - 07.2002
NVQ Level 3 - Merchant Vessel Operations
South Tyneside College - Marine School
01.1999 - 07.2002
A Levels - English Literature, Law, Sports Studies
Monkwearmouth College
09.1994 - 06.1996
Kitchen Team Member
McDonnalds
07.1993 - 11.1998
GCSEs - English Lit, English Language, Mathematics
Oxclose Community School
09.1989 - 07.1994
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