Summary
Overview
Work history
Education
Skills
Accomplishments
Interests
Work availability
Timeline
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Mark  Chambers MIFT

Mark Chambers MIFT

Mickleton, Glos, Chipping Campden,Gloucestershire

Summary

Experienced (Board executive and non) Director with excellent marketing, customer service and facility oversight skills coupled with more than 40 years of experience. Highly effective and comfortable working with people at all organizational levels.


A member of the Institute for Turnaround (IFT) - The UK's leading membership for Turnaround and transformation experts. Members are accredited to the highest standards and brings together bankers, investors and advisers to deliver change and stability to all industry sectors.


Resourceful and adaptable Director with experience in financial restructuring, acquisitions, exit sales, forecasting, financial modelling, protocol development and process improvements.


Customer-focused maintaining strong business relationships. Seeking to leverage considerable experience and business contacts for the benefit and organisations I work with.


Results-driven, ambitious and competitive business leader focused on transformative leadership and continuous improvement to drive growth and maximise profits.

Overview

42
42
years of professional experience

Work history

DIRECTOR

ONECALL BUSINESS TURNAROUND
Chipping Campden, Gloucestershire
01.2007 - Current
  • Director of Onecall Business Turnaround - A senior Advisory professional (member of the Institute for transformation) acting as a Non Executive Director or individual change management assignments,
  • Skilled experienced Director with a track record in Hospitality, Healthcare, Bank debt recovery and cross industry Corporate financial restructuring.
  • Directorship and responsibility within organisations and individual businesses maximising efficiency through effective strategising, planning and collaboration.
  • Experienced with growth development, recovery and operational management.
  • Interpreted underlying risks, business needs, client requirements and cost structures to increase forecasting accuracy.
  • I am directly retained by individual: owners and directors, investors, banks and corporate finance and advisory firms, providing strategic development reviews, plans, financing, acquisition, disposal and operational management services.
  • Experienced in supervising budgets and timelines, ensuring progress met project scope targets.
  • Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
  • Understand how to generate and achieve revenue goals, exceeding targets within company growth strategies.

OWNER

PRIVATE ACQUISITIONS, DISPOSALS
01.1996 - Current
  • Owned and Disposed Northleigh Residential Home for Young Adults with Learning Difficulties - Kettering
  • Owned and Disposed Wheatsheaf Hotel at Beetham - Lake District
  • Owned and Disposed - Provincial Pub Portfolio in the North West
  • Currently advise owners how to acquire and raise funding across the UK


In terms of acquisition and selling I have advised clients in respect of:

  • Financial investment and the implementation of an aggressive sales and marketing strategy combined with improved local community relations
  • Business modelling and planning
  • Acquisition strategy and business reviews to support loan applications
  • Optimised daily operations to achieve maximum efficiency and cost-effectiveness to add exit sale value .
  • Aligned business activities strategically to achieve growth targets.
  • Generating an increase in revenue year-on-year.

FOUNDER

GOLD CARE FACILITIES MANAGEMENT
01.1996 - 01.2005
  • Within Goldcare Facilities Management I managed client residential and nursing care home accounts
  • I dealt with operational management, acquisition and disposal, bank and private consultancy and business feasibility
  • I assisted clients within the private healthcare sector to meet the demands of the Social Services Act 2001 in order that my clients gained central and local government funding
  • I advised and assisted clients with the implementation of the required legal standards to meet the compliance demands of contractors
  • The Outcome:
  • Due to recognition of effective turnaround solutions, I was appointed on behalf of banks i.e
  • Citicorp to manage and turnaround severe cases through to exit
  • I managed the administration of 18 nursing homes for Park Estates through to resale increasing occupancy from 42% to 85% on exit.

REGIONAL DIRECTOR

CRESTACARE PLC
01.1993 - 01.1996
  • THE NORTH WEST
  • COMMISSIONING AND MANAGING NEWLY BUILT, ELDERLY CARE FACILITIES BASED IN ALTRINGHAM.

OPERATIONS DIRECTOR

GAUR ENTERPRISES, NEWCASTLE CITY CENTRE LEISURE CENTRE
01.1991 - 01.1993
  • NORTH WEST RESIDENTIAL CARE HOMES FOR THE ELDERLY.

OPERATIONS FOOD MANAGER MANAGING

COMPASS FOOD SERVICES
01.1989 - 01.1993
  • A 5 RESTAURANT BUSINESS COMPLEX AND OPENING MANAGEMENT OF MERCURY COURT BOULEVARD IN LIVERPOOL.

DEPUTY MANAGER

CHATSWORTH TRUST, MANAGEMENT OF THE DERBYSHIRE ARMS HOTEL
01.1987 - 01.1989
  • IN THE BOLTON ABBEY ESTATE AND CATERING AND RETAIL MANAGER AT CHATSWORTH HOUSE IN DERBYSHIRE.

Graduate management trainee, Deputy general manager

Grand Metropolitan Hotels, George Hotel, Royal Moat House International
Nottingham
01.1982 - 01.1987
  • Shepperton Moat House - Heathrow airport.

Education

Hospitality and Catering Management -

Colchester College of Further Education, Guilds

Graduate - Management

Grand Metropolitan Hotels

Member - Business Advisory

Institute for Transformation
London
01.2016 -

Skills

  • Business development - Policy and the Company's roadmap for future development
  • Board Director for over 25 years
  • Objective and Impartial advisor
  • Business planning - Development and growth, restructuring and or refinancing
  • Customer service - Forward facing public roles throughout my career
  • Converse with IT and Social media
  • Project budgeting
  • Operational troubleshooting
  • Leadership
  • Change Management
  • Problem-solving

Accomplishments

  • I have provided Turnaround, Operational and Growth management consultancy to in excess of 200 client assignments within the Hospitality sector - On behalf of Private Owners, Accountancy and Advisory firms such as FRP, Mazars, and RSM, Lloyd's Banking Group, RBS, Barclays, Santander, Cumberland Building Society and Assetz Finance, sometimes in circumstances where clients are experiencing financial and operational challenges, as well as development of new projects
  • I have throughout my career demonstrated the ability to think strategically and define business direction to affect maximum operational efficiency, full sales potential and financial return
  • My main strengths lie in restoring business confidence and coaching organisational change management, to maximise businesses potential
  • My practice approach requires that I am proficient with all areas of financial restructuring to include accounting practices, business strategic growth plans, refinancing, procurement, asset acquisition and or disposal
  • Commercial due diligence is a pre requisite to my approach with sound financial acumen to sit alongside operational and growth plans, with knowledge of accounting practices and IT competence
  • In this regard I am a member and accredited to the Institute for Turnaround IFT www.the-ift.com/profile/MarkChambers/NDU4/

Interests

Extremely keen Golfer

Family - Married

Enjoys cooking for family and Friends

A member of The Local Parish Council

Community fund raiser

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Member - Business Advisory

Institute for Transformation
01.2016 -

DIRECTOR

ONECALL BUSINESS TURNAROUND
01.2007 - Current

OWNER

PRIVATE ACQUISITIONS, DISPOSALS
01.1996 - Current

FOUNDER

GOLD CARE FACILITIES MANAGEMENT
01.1996 - 01.2005

REGIONAL DIRECTOR

CRESTACARE PLC
01.1993 - 01.1996

OPERATIONS DIRECTOR

GAUR ENTERPRISES, NEWCASTLE CITY CENTRE LEISURE CENTRE
01.1991 - 01.1993

OPERATIONS FOOD MANAGER MANAGING

COMPASS FOOD SERVICES
01.1989 - 01.1993

DEPUTY MANAGER

CHATSWORTH TRUST, MANAGEMENT OF THE DERBYSHIRE ARMS HOTEL
01.1987 - 01.1989

Graduate management trainee, Deputy general manager

Grand Metropolitan Hotels, George Hotel, Royal Moat House International
01.1982 - 01.1987

Hospitality and Catering Management -

Colchester College of Further Education, Guilds

Graduate - Management

Grand Metropolitan Hotels
Mark Chambers MIFT