Summary
Overview
Work history
Education
Skills
Accomplishments
References
Timeline
Generic
MARK  BOYLE

MARK BOYLE

Ellesmere Port,Cheshire

Summary

Healthcare professional with expertise in trauma management and patient-focused care. Skilled in physical assessments, palliative care, and minor illness management. Proficient in the Manchester Triage system for both in-person and remote settings. Strong leadership and conflict resolution skills enhance team collaboration and staff development.

Overview

12
12
years of professional experience
2014
2014
years of post-secondary education

Work history

Advanced Clinical Practitioner

Grosvenor Medical Centre
Crewe, Cheshire
04.2022 - Current
  • Facilitated patient care through collaboration with coworkers and local hospital staff.
  • Assessed medical incidents to determine severity and implement appropriate interventions.
  • Administered treatments following acquisition of informed consent from patients.
  • Evaluated vital signs to establish necessary care requirements.
  • Promoted team dynamics by fostering respect and proactively assisting colleagues.
  • Documented treatment decisions to ensure accountability in care delivery.
  • Efficiently discharged patients within primary care settings.
  • Pursued continuous professional development to improve quality of care.

Head of Clinical Care

Osprey EMS Limited
Wirral, Wirral
06.2025 - Current
  • Executed day-to-day duties with accuracy and efficiency.
  • Adapted quickly to new skills, enhancing overall productivity.
  • Delivered tasks within tight deadlines consistently.
  • Fostered a respectful and friendly environment while assisting others.
  • Worked flexible hours, including nights, weekends, and bank holidays.
  • Utilised advanced diagnostic tools for accurate diagnosis and treatment planning.
  • Conducted training sessions for new staff to improve service delivery.
  • Ensured high standards of patient care through thorough examinations and assessments.

Head of Clinical Care

Spark Medical Limited
Bromborough, wirral
02.2020 - 04.2022
  • Promoted physical and emotional health and well-being of patients through targeted initiatives.
  • Maintained seamless clinical operations by providing effective support services.
  • Supported managing directors in daily operations, enhancing overall efficiency.
  • Collaborated with senior leadership to achieve optimal outcomes for staff and patients.
  • Researched and updated materials for medical competencies and clinical requirements.
  • Delivered exceptional service by addressing customer inquiries promptly.
  • Conducted physical examinations while ensuring clear communication regarding patient needs.
  • Managed hiring, training, and professional development for clinical staff, training over 100 new hires.

Senior Paramedic

Lordswood Medical Group
Birmingham, West Midlands
11.2019 - 02.2021
  • Documented patient medical records, including blood pressure and weight.
  • Obtained comprehensive client medical histories, detailing drug usage, complaints, and allergies.
  • Managed team operations, focusing on training and professional development.
  • Monitored multiple databases to track company inventory accurately.
  • Delivered exceptional customer service by resolving concerns and providing information.
  • Analysed departmental documents for precise distribution and filing.
  • Performed initial client assessments to support research initiatives.
  • Led paramedic team in home visits and service modifications, enhancing patient outcomes.

Senior Paramedic Team Leader

North West Ambulance Service NHS Trust
Manchester, North West
12.2013 - 11.2019

Provided senior clinical leadership both remotely and on site.

Delivered training for advanced airway management and trauma skills enhancement.

  • Facilitated knowledge sharing on Manchester triage, optimising full utilisation of MTS.
  • Maintained administrative records including sickness, training logs, and team appraisals.
  • Oversaw fleet management, scheduling services and deep cleans for operational ambulances.
  • Executed paramedic skills alongside minor injury assessments and hospital liaison duties.
  • Ensured effective management and completion of correct referrals.
  • Managed over 50 personnel per shift as duty manager.

Education

Master of Science - Advanced Clinical Practice

Liverpool John Moores University
Liverpool, Merseyside
09/2022 - 06/2025

EMS: Difficult Airway course - Emergency Medicine- Pre Hospital

PPHC
National
2018

Ambulance Operational Commander (NARU) - Emergency Preparedness And Resilience

National Ambulance Resilience Unit
National
2018

Bachelor of Science - Paramedic Science

University of Cumbria
Wales
2014

Foundation Degree in Science - Paramedic science

University of Hertfordshire
Hertfordshire
Sep 2009 - 06.2013

DIPHE - Emergency Health Care Science

University of Hertfordshire
Hertfordshire
2011

IHCD - Emergency blue light response driving course

IHCD
London
2010

Skills

  • Patient-centred care
  • Palliative care knowledge
  • Manchester triage system training
  • Multidisciplinary collaboration
  • Self-motivation
  • Staff development and training
  • Team leadership and liaison
  • Conflict resolution strategies
  • Calmness under pressure
  • Compassionate patient care
  • Clinical judgment skills
  • Leadership capabilities
  • Problem-solving abilities
  • Quick decision-making

Accomplishments

  • Created an Airway master class with a colleague after attending the EMS: difficult airway course. This was then slowly rolled out across the ambulance service I work for and more courses are getting booked regularly.
  • Event clinical lead for events and performed roles within a forward incident commander role. as well as operational deployment within in a senior paramedic role across large events involving royal engagements.
  • Manchester Triage system Trainer
  • Minor injury and illness level 6 module (UOC)
  • Trained a highly productive team of new staff members over a period.
  • Family support
    Provided support to families through education on procedures, regimens, prevention and care.
  • Human Resources
    Assisted in recruitment process by calling and scheduling appointments with candidates, filling out paperwork for new recruits and preparing new recruit manuals.

References

References available upon request.

Timeline

Head of Clinical Care

Osprey EMS Limited
06.2025 - Current

Advanced Clinical Practitioner

Grosvenor Medical Centre
04.2022 - Current

Head of Clinical Care

Spark Medical Limited
02.2020 - 04.2022

Senior Paramedic

Lordswood Medical Group
11.2019 - 02.2021

Senior Paramedic Team Leader

North West Ambulance Service NHS Trust
12.2013 - 11.2019

DIPHE - Emergency Health Care Science

University of Hertfordshire

Master of Science - Advanced Clinical Practice

Liverpool John Moores University
09/2022 - 06/2025

EMS: Difficult Airway course - Emergency Medicine- Pre Hospital

PPHC

Ambulance Operational Commander (NARU) - Emergency Preparedness And Resilience

National Ambulance Resilience Unit

Bachelor of Science - Paramedic Science

University of Cumbria

Foundation Degree in Science - Paramedic science

University of Hertfordshire
Sep 2009 - 06.2013

IHCD - Emergency blue light response driving course

IHCD
MARK BOYLE