Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
CustomerServiceRepresentative

Mark Berry

Framlingham,Suffolk

Summary

Head of Sales with record of success in enabling strong revenue growth through end-to-end sales management. Focused on continuous improvement using market knowledge, competitor research, innovation and team motivation. Always looking for opportunities to bring in and retain customers.

Ambitious promoter and skilled people manager with deep understanding of market trends and successful strategies to achieve sales and marketing results. Strengths include leveraging data to optimise approaches and capitalising on new opportunities.

Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Overview

29
29
years of professional experience

Work history

Head of sales EEMEA

Quin Global UK Ltd
Perth, Perth and Kinross
09.2022 - Current
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Customized promotional strategies to meet needs of different clients, products and services.
  • Optimised sales methods to best engage, acquire and retain customers.
  • Motivated sales team with hands-on approach to drive growth and expand profit margins.
  • Achieved and exceeded sales targets in line with client growth across all products and services.
  • Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
  • Analysed sales reports to identify trends and update strategies.
  • Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
  • Ensured seamless customer experience by implementing processes to manage and maintain customer expectations throughout sales process.
  • Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
  • Maintained awareness of latest industry trends, product knowledge and sales techniques.

Business development manager EMEIA

Quin Global UK Ltd
Perth, Perth and Kinross
09.2014 - Current
  • Launched the companies brands & white label business into EMEIA, following a similar business model developed during my last role
  • Generated leads to bring in new client revenue and improve bottom-line profitability.
  • Identified opportunities to drive business growth, diversification and expansion.
  • Contacted and converted potential customers via telephone, email and in-person enquiries.
  • Developed marketing plans to support department strategies.
  • Negotiated and approved lucrative prices and contracts, boosting growth.
  • Consistently exceeded revenue targets through new account development.
  • Customized promotional strategies to meet needs of different clients, products and services.
  • Reported to senior leadership on latest research on market insights, industry trends and expansion opportunities.
  • Optimised sales methods to best engage, acquire and retain customers.
  • Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
  • Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
  • Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
  • Evaluated products to select mix meeting current customer demand.
  • Analysed consumer data to predict future purchasing trends for informed decision-making.
  • Drew on understanding of key markets to push development of business strategies.

Business development manager, EMEA

3M GTA NorthStar Chemicals
Cartersville, Georgia , USA
07.2007 - 07.2014
  • Launched the companies brands & white Labelled business into EMEA, following a similar business model rolled out in the US.
  • Developed European compliance, 3PL warehousing & logistics.
  • Oversaw business staffing and training, building successful, customer-focused team.
  • Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
  • Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
  • Influenced key decision-making and established trust with stakeholders.
  • Negotiated and approved lucrative prices and contracts, boosting growth.
  • Kept business in compliance with internal controls, industry regulations and health and safety requirements.
  • Consistently exceeded revenue targets through new account development.
  • Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
  • Analysed consumer data to predict future purchasing trends for informed decision-making.
  • Introduced new technologies into team workflows to boost output efficiency and accuracy.
  • Closed complex, lucrative deals with new customers using strategic sales and negotiation tactics.
  • Drew on understanding of key markets to push development of business strategies.
  • Pursued new business opportunities by forging strong networks and contacting potential buyers.

National sales manager Adhesives & Surfaces

FGF Ltd
Birmingham
05.2002 - 07.2007
  • Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
  • Identified and qualified new sales prospects to continually meet targets.
  • Collected customer and market feedback and reported information to company leadership.
  • Achieved exceptional client satisfaction feedback and ratings.
  • Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
  • Monitored sales team performance, providing effective training to help reach revenue and profit targets.
  • Carried out sales visits to current and prospective customers.
  • Generated company growth through market expansion and sales.
  • Produced regular reports with in-depth detail of sales performance.
  • Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
  • Analysed sales to identify top-performing products.
  • Retained existing customers and substantially grew customer base, product line and sales volume.
  • Planned and developed strategies to increase sales territory positioning, exceeding company targets.
  • Customized promotional strategies to meet needs of different clients, products and services.
  • Prioritised and followed up on critical leads to boost new customer onboarding.
  • Supported front-line sales teams with well-coordinated administrative operations.
  • Created and directed sales team training and development programmes.

Area sales executive

Ipswich Plastics Ltd
Ipswich, Suffolk
05.1995 - 05.2002
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Managed client relationships from early stages of sales process through to post-sales
  • Achieved and exceeded sales targets in line with client growth across all products and services.
  • Generated new leads and opportunities to maximise revenue.
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Established and maintained positive, profitable client relationships through superb communication.
  • Fostered positive relationships with customers to enhance loyalty and retention.

Education

Diploma of Higher Education - Interior Design

RMA
Bewdley, Worcestershire

GCSEs - Mathematics, English, Art, Geography Grade 1

Farlingaye High School
Woodbridge
04.2001 -

Skills

  • Team development
  • Relationship management
  • Remote team management
  • Negotiation strategies
  • B2B sales
  • Sales training
  • Account management
  • Business development
  • Presentations and proposals
  • New account development
  • Strategic partnerships
  • Sales goal attainment
  • Proficiency with Microsoft 365, CRM, Pipedrive & Phocas systems

Affiliations

  • Specimen Carp fishing
  • Travel
  • Reading
  • Swimming

Timeline

Head of sales EEMEA

Quin Global UK Ltd
09.2022 - Current

Business development manager EMEIA

Quin Global UK Ltd
09.2014 - Current

Business development manager, EMEA

3M GTA NorthStar Chemicals
07.2007 - 07.2014

National sales manager Adhesives & Surfaces

FGF Ltd
05.2002 - 07.2007

GCSEs - Mathematics, English, Art, Geography Grade 1

Farlingaye High School
04.2001 -

Area sales executive

Ipswich Plastics Ltd
05.1995 - 05.2002

Diploma of Higher Education - Interior Design

RMA
Mark Berry