Mark Bailey
Haywards Heath,West Sussex
Summary
I can follow instructions and work under my own initiative I'm conscientious, efficient reliable and flexible. I'm a team player keen to learn new skills and I have a positive approach to commitment.
Overview
31
31
years of professional experience
21
21
years of post-secondary education
Work history
Parts Sales Executive
TPS Gatwick
Crawley, West Sussex
2024.06 - 2025.04
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Customer faced sales.
- Computer and telephone sales to retail and trade customers.
- Order and maintain stock levels.
- Maintained contact with customers throughout sales and pre-delivery process.
- Built rapport with new and existing customers.
Senior Parts Sales Executive
Pace Trade Parts Stellantis &You
Burgess Hill, West Sussex
2023.07 - 2024.06
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Responded promptly to customer queries.
- Customer faced sales.
- Computer and telephone sales to retail and trade customers.
- Order and maintain stock levels.
- Annual stock evaluation.
- Monthly stock adjustments.
- Warranty and surcharge exchange unit returns.
- Organize delivery multi drops.
- End of day cashing up banking.
Senior Parts Advisor
Baldocks of Wivelsfield
Wivelsfield, UK
2016.06 - 2023.07
- Customer faced sales
- Computer and telephone sales to retail and Trade customers
- Order and maintain stock levels
- Annual stock evaluation
- Monthly stock adjustments
- Warranty returns
- Surcharge exchange units
- Organize delivery multi drops
- Ebay sales
Parts Sales Executive
Vines of Gatwick BMW
Crawley, UK
2009.09 - 2016.06
- Customer faced sales
- Computer and telephone sales to retail and trade customers
- Order and maintain stock levels
- Assist accident repair department
- B.M.W accredited training
- Annual stock evaluation
- Monthly stock adjustments
- Warranty returns
- Surcharge exchange units
- Organize delivery multi drops
Parts Sales Advisor
Chandlers Brighton BMW
Portslade, UK
2002.01 - 2009.09
- Customer faced sales
- Computer and telephone sales to retail and trade customers
- Order and maintain stock levels
- B.M.W accredited training
- Annual stock evaluation
- Organize delivery multi drops
Parts Sales Representative
Bulldog Express Motor Factors
Portslade, UK
2001.06 - 2001.12
- Visiting trade customers to encourage the growth of the company through increased sales and stronger relations
Parts Sales Advisor
Lavender Motor Factors
Haywards Heath, UK
1996.08 - 2001.06
- Customer service to trade and retail
- Searching vehicle parts using automotive parts catalogues
- Becoming a team player and working under pressure
- Mixing vehicle paints
- Stock controlling
Car Valeter / Trainee Sales Executive
Carringtons of Hassocks
Hassocks, UK
1994.08 - 1996.07
- To valet vehicles to a high standard for sales forecourt and showroom display
- Weekend training was also given in sales and customer relations
Education
Btec National Diploma - Information Technology
Crawley College
Crawley 1993.09 - 1994.06
Btec first Diploma - Information Technology
Crawley College
1992.09 - 1993.06
GCSE - Maths C
Downlands Senior School
1989.04 - 1992.06
GCSE - English C
Downlands Senior School
1989.04 - 1992.06
GCSE - Double Science C
Downlands Senior School
1989.04 - 1992.06
GCSE - Geography C
Downlands Senior School
1989.04 - 1992.06
GCSE - Art D
Downlands Senior School
1989.04 - 1992.06
GCSE - French E
Downlands Senior School
1989.04 - 1992.06
Skills
- Product knowledge
- Upselling expertise
- Brand awareness
- Customer Service
- Customer relations
- High-volume Inbound and outbound calls
- Order processing
- Promotions
Affiliations
- Photography, Car detailing and DIY are my hobbies. Motorsport, Football and I also enjoy doing my own car maintenance are my interests.
Timeline
Parts Sales Executive
TPS Gatwick
2024.06 - 2025.04
Senior Parts Sales Executive
Pace Trade Parts Stellantis &You
2023.07 - 2024.06
Senior Parts Advisor
Baldocks of Wivelsfield
2016.06 - 2023.07
Parts Sales Executive
Vines of Gatwick BMW
2009.09 - 2016.06
Parts Sales Advisor
Chandlers Brighton BMW
2002.01 - 2009.09
Parts Sales Representative
Bulldog Express Motor Factors
2001.06 - 2001.12
Parts Sales Advisor
Lavender Motor Factors
1996.08 - 2001.06
Car Valeter / Trainee Sales Executive
Carringtons of Hassocks
1994.08 - 1996.07
Btec National Diploma - Information Technology
Crawley College
1993.09 - 1994.06
Btec first Diploma - Information Technology
Crawley College
1992.09 - 1993.06
GCSE - Maths C
Downlands Senior School
1989.04 - 1992.06
GCSE - English C
Downlands Senior School
1989.04 - 1992.06
GCSE - Double Science C
Downlands Senior School
1989.04 - 1992.06
GCSE - Geography C
Downlands Senior School
1989.04 - 1992.06
GCSE - Art D
Downlands Senior School
1989.04 - 1992.06
GCSE - French E
Downlands Senior School
1989.04 - 1992.06