Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Mark Baglin

Polegate,East Sussex

Summary

Reliable and motivated individual with robust skill set in problem-solving and hands-on technical tasks. Proficient in using tools and managing maintenance activities, coupled with strong organisational abilities. Anticipate contributing to improved operational efficiency and well-maintained environment.

Friendly individual confident at performing repair and maintenance work independently. Delivers quality customer service and maintains safe areas of work. Adapts to changing needs and priorities with ease and flexibility.

Overview

27
27
years of professional experience

Work History

Kitchen installer

Self Employed
Eastbourne, East Sussex
11.2024 - Current
  • Achieved customer satisfaction by installing kitchen units to a high standard.
  • Reduced project timelines by promptly ordering and coordinating delivery of materials.
  • Delivered seamless finishes to surfaces, enhancing overall appearance.
  • Collaborated with other tradespeople to ensure smooth project completion.
  • Maintained tidy workspace whilst installation was in progress, minimising disruption for clients.
  • Regularly liaised with customers, ensuring transparency and understanding throughout the process.
  • Utilised power tools effectively whilst adhering to all safety protocols.
  • Prioritised attention to detail in fitting fixtures and fittings, resulting in a polished finish.
  • Resolved unexpected issues during installation swiftly, avoiding any significant delay or inconvenience.
  • Ensured correct alignment of cabinets and worktops using specialist equipment, guaranteeing level surfaces and a professional finish.
  • Met strict deadlines consistently through effective time management skills.
  • Adhered strictly to local building codes and regulations when carrying out installations, ensuring legal compliance at all times.
  • Completed high-quality carpentry and joinery on residential and commercial construction projects.
  • Assembled structures accurately and securely to produce quality results.

Installations manager

Energy Saving Windows
Stafford, Staffordshire
03.2014 - 10.2024
  • Streamlined installation processes, enhancing overall efficiency.
  • Improved customer satisfaction by ensuring timely completion of installations.
  • Coordinated with teams for seamless project execution.
  • Ensured safety protocols were adhered to during all installations.
  • Delivered high-quality installation services to meet client needs.
  • Handled complex installations with precision and care.
  • Provided technical guidance to junior installers, enhancing their competency levels.
  • Troubleshot issues during installations, ensuring minimum downtime for clients.
  • Implemented innovative strategies to speed up the installation process.
  • Assessed potential risks and mitigated them before starting an installation job.
  • Utilised industry-standard tools and equipment during the installation process.
  • Monitored performance of individual team members, providing feedback as necessary.
  • Fostered a positive work environment that encouraged productivity amongst team members.
  • Guaranteed strict compliance with building codes, regulations and industry standards.
  • Developed precise design plans and construction drawings to guide project execution.
  • Perfected bespoke devices and individual components, completing projects to exact specifications.

Property Maintenance

Self Employed
Stafford, Staffordshire
02.2011 - 03.2014
  • Completed routine maintenance to prevent future breakdowns.
  • Managed repairs and maintenance to provide optimised functionality.
  • Maintained accurate property and file records on repair works and progress on jobs.
  • Supported informed decision-making, educating customers on maintenance and repair requirements.
  • Identified need for maintenance and repair work, scheduling as necessary.
  • Liaised with property managers and residents to understand and meet specific maintenance requirements.
  • Selected appropriate tools for maintenance and repair work.
  • Executed service, maintenance and repair tasks in to meet high-volume demands.
  • Maintained painting tools through regular cleaning, care and maintenance for optimum performance and reliability.
  • Ensured customer satisfaction by providing high-quality kitchen installation services.
  • Met stringent deadlines for smooth project completion.
  • Installed countertops, resulting in a seamless finish.
  • Demonstrated proficiency in using power tools to speed up the installation process.
  • Partnered with electricians and plumbers to ensure proper installations of appliances and fixtures.
  • Adhered strictly to health and safety guidelines during installations, ensuring a safe workplace environment.
  • Coordinated effectively with other tradespeople, leading to successful project outcomes.
  • Provided regular updates on progress of installations, fostering good client relations.
  • Prepared and assembled internal doors, staircases and panelling.
  • Installed floor joists, trusses and rafters.
  • Adapted wooden fixtures to meet required quality and size specifications.
  • Repaired structural damage to restore homes and businesses.
  • Managed top-quality kitchen and bathroom renovations on time and on budget.

UPVC Installer

Target Windows
Stafford, Staffordshire
09.2005 - 12.2010
  • Improved installation efficiency by mastering tools and equipment.
  • Reduced customer complaints with meticulous attention to detail during installations.
  • Accelerated project completion times by swiftly addressing any technical issues.
  • Customised installations according to client specifications for maximised satisfaction.
  • Enhanced customer confidence with professional and courteous service.
  • Maintained a clean working environment, demonstrating respect for client premises.
  • Resolved unexpected issues promptly, minimising project delays.
  • Used power and hand tools efficiently to expedite installation processes.
  • Read blueprints accurately to avoid costly mistakes or reworks.
  • Followed established protocols, adhered to safety regulations at all times.
  • Maintained clean, tidy working environments for best possible safety practices and optimised staff wellbeing.
  • Adapted to changing project requirements and deadlines.
  • Earned respect and trust of clients through consistent delivery of high-quality installation services.
  • Troubleshot and resolved installation issues promptly, minimising downtime and disruptions.
  • Followed established installation procedures and protocols, adhering to safety and quality standards.
  • Provided technical support to clients after installation, promptly addressing issues.
  • Maintained clear and complete records of installation, maintenance or repair actions.

Window installer

Stafford Upvc Windows
Stafford, Staffordshire
05.1998 - 08.2005
  • Enhanced customer satisfaction by providing efficient window installation service.
  • Achieved timely completion of projects with meticulous planning and execution.
  • Installed a variety of windows to meet customised client requirements.
  • Completed training courses, gained proficiency in latest window installation techniques.
  • Maintained cleanliness during and after work, ensuring minimal disruption to homeowners.
  • Assisted colleagues with heavy lifting tasks; ensured smooth workflow on-site.
  • Utilised hand and power tools proficiently for precise window installations.
  • Conducted inspections post-installation, guaranteed quality assurance of the project completed.
  • Demonstrated excellent customer care skills by addressing customer queries promptly and courteously.
  • Followed strict health and safety guidelines whilst working at heights or using hazardous equipment resulting in zero accidents on site.
  • Collaborated effectively with other tradesmen to ensure coordinated work schedules that minimised delays in project completions.
  • Removed old windows carefully to avoid damage to property structure, maintained professional integrity at all times.
  • Measured spaces accurately for new window installations; prevented costly mistakes or reworks due to incorrect measurements.
  • Consulted with clients about their preferences for window style, size, and materials used; provided tailored solutions according to their needs.
  • Performed routine maintenance checks on tools and equipment, ensured optimal performance during work.
  • Assisted with loading and unloading of materials from delivery trucks; facilitated smooth operations on site.
  • Cleaned up worksite thoroughly after each job completion; left properties looking neat and presentable.
  • Installed various window and door types in customers' homes to desired specifications.
  • Removed old windows and doors for renovation work.
  • Cleared leftover materials after work completion for safe disposal.
  • Removed old materials and installed new products during preventative maintenance duties.
  • Fitted weatherboards, UPVC and aluminium sealant around windows and doors for weatherproofing.
  • Took measurements for new fittings to fit doors and windows properly.
  • Loaded and unloaded materials from vehicles onto work site.
  • Carried out minor joinery and repaired plasterwork during renovations.
  • Answered questions and addressed concerns to provide remarkable customer experience.
  • Added trims and special finishes to enhance aesthetic appearance.
  • Installed porches and conservatories to create more space.
  • Performed warranty work requested by customers within agreed terms and conditions.
  • Prioritised daily installation duties to meet tight deadlines.
  • Oversaw glass installations for skylights and ceilings, taking extra safety precautions at heights.
  • Selected proper glass materials and tools for product needs.
  • Installed glass in window frames, doors and showers with attention to quality.
  • Recorded daily work performed and reported to management.
  • Reviewed work orders and specifications to verify glass dimensions and details.

Education

NVQ Level 1 - Joinery

Stafford College
Stafford
09/1993 - 08/1997

NVQ Level 2 - Joinery

Stafford College
Stafford
09/1993 - 08/1997

GCSEs - Incl Maths and English

Blessed William Howard High School
Stafford
09/1987 - 08/1992

Skills

  • Oral and written communication
  • Installation and maintenance
  • Hand and power tools
  • Carpentry
  • Installation
  • Customer-focused

Affiliations

  • Gardening
  • Walking
  • Playing and watching golf
  • Supporting step son with his football interests
  • Spending time with my wife and family

References

References available upon request.

Timeline

Kitchen installer

Self Employed
11.2024 - Current

Installations manager

Energy Saving Windows
03.2014 - 10.2024

Property Maintenance

Self Employed
02.2011 - 03.2014

UPVC Installer

Target Windows
09.2005 - 12.2010

Window installer

Stafford Upvc Windows
05.1998 - 08.2005

NVQ Level 1 - Joinery

Stafford College
09/1993 - 08/1997

NVQ Level 2 - Joinery

Stafford College
09/1993 - 08/1997

GCSEs - Incl Maths and English

Blessed William Howard High School
09/1987 - 08/1992

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Mark Baglin