Mark Argent
Widnes,England
Summary
Proficient in waste management strategies and materials selection insight, with a strong focus on delivering customer-focused solutions. Demonstrates exceptional fault diagnosis capability, ensuring efficient problem resolution and operational excellence. Committed to leveraging expertise to drive sustainable practices and enhance organisational performance.
Overview
23
23
years of professional experience
1
1
Certification
Work history
Television Engineer
JF Associates
Milton Keynes
2025.04 - 2026.02
- As a Television field engineer I was part of a two man team based out of Milton Keynes covering a radius of two hours in each direction attending appointments at customers homes and repairing broken televisions in home. I was responsible for the up keep of a large works van and ensuring the television repair was carried out to the highest of standard whilst maintaining professionalism and following strict health and safety guidelines at all times.
Porter
Cranfield Quality Services
Milton Keynes
2017.10 - 2025.04
- After relocating back to England, I was able to secure a job as a Porter at highly prestigious post graduate university. I was responsible for transporting furniture and appliances to student accommodation across the campus, ensuring that all accommodation has the required furnishings to enable students and their families to live comfortably whilst studying at the university. I was also responsible for the distribution of cleaning products, chemicals and equipment to ensure the housekeeping team have the appropriate means to carry out their daily cleaning tasks. I regularly accepted deliveries of stock including furniture and cleaning products, ensuring the items are correct and safely stored.
Teleoperator
CPM International
Barcelona
2013.06 - 2017.09
- Following a relocation to Spain i started working for CPM as a inbound tele-operator handling inbound calls for a well-respected UK hotel chain. The calls I handled consisted of bookings, cancellations, amendments, general enquiries and complaints, all of which were handled in the correct and professional manner. It was also essential for me to meet individual and team targets on a daily and monthly basis - individual targets differed on a monthly basis in line with business needs, nevertheless I was able to continuously hit these targets and often exceed them. My time here added to my experience within the customer service role; giving me further insight into the customer journey and adding to my knowledge of what is essential to providing good customer service.
Domestic Cleaner
Compass Group, Medirest
Liverpool
2003.04 - 2013.05
- My role with Medirest saw me responsible for the thorough cleaning of hospital wards and hospital equipment to the highest of standards, adhering to strict health and safety rules set by the government. During my time here, I worked individually and within a team to ensure the strict guidelines were adhered to. Due to the work environment I also had some experience with patient care and had to ensure the welfare of patients was met and report any issues or concerns to ward staff.
Education
GCSEs - Maths, English, Science, History, Geography, ICT, DT, RE, Food Tech
Bankfield High School
Widnes 2001.04 -
Skills
- Waste management strategies
- Fault diagnosis
- Customer focus
- Materials selection expertise
Certification
- Forklift licence - Counterbalance
- Automatic driving licence
- Domestic and commercial lock opening - Island locks
- Basic DBS certificate
Affiliations
Ice hockey
Travelling
Timeline
Television Engineer
JF Associates
2025.04 - 2026.02
Porter
Cranfield Quality Services
2017.10 - 2025.04
Teleoperator
CPM International
2013.06 - 2017.09
Domestic Cleaner
Compass Group, Medirest
2003.04 - 2013.05
GCSEs - Maths, English, Science, History, Geography, ICT, DT, RE, Food Tech
Bankfield High School
2001.04 -