Summary
Overview
Work history
Education
Skills
Personal Information
Timeline
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Mariya Nitharsini Mariya Newton

Summary

Dynamic and results-driven professional with a strong background in leadership, management, and customer service. Demonstrates exceptional problem-solving abilities, critical observation, and communication skills. Known for going beyond expectations and maintaining calm under pressure. Committed to excellence with a focus on team leadership, motivation, and customer satisfaction. Career goal includes leveraging extensive skills to drive organisational success and foster a customer-focused environment.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

3
3
years of professional experience

Work history

Marks & Spencers

m&s
07.2023 - 11.2023
  • Welcoming customers to our store, keeping an eye on their behaviour to prevent shoplifting incidents, setting up window displays that complement one another, processing customer refunds, identifying customers' needs and recommending appropriate shop items that best satisfy those needs, and providing customer service have all contributed to our extensive experience in the retail industry.

Mack Mini Market

04.2023 - 06.2023
  • Stocking tills as well as working on tills/pricing using excel to work out prices and vat/Welcoming customers to our shop monitoring customers activities to prevent incidents of shoplifiting,arranging window displays accordioning, and processing customers refunds/identifying customers' needs and recommend suitable shop items that best satisfy their needs/customer service.

Deptford Medical centre

03.2023 - 04.2023
  • Committed time to patients to find best solution for patient needs and style
  • Advised patients
  • Delivered exceptional, personal customer experience to instill loyalty
  • Attentively dealt with complex patient enquiries.

Charity Shop Volunteer

British heart foundation
05.2022 - 07.2022
  • Upon delivery, inspected used items to make sure they appeared, functioned, and were kept in acceptable working condition
  • Quickly built trusting rapport with clients by rendering attentive, polite, and helpful customer service
  • Clients were consulted to identify needs before making purchase recommendations
  • Carried out visual merchandising activities to make sure the store remained tidy and presentable
  • Positive feedback was received as a result of the helpful and attentive customer service provided.

Work experience

Prendergast vale School
06.2021 - 07.2021
  • Ensured effective communication with both the staff and the kids
  • Taught a lot of kids at once and did other things while assisting
  • Youngsters who were in pain were consoled
  • I took care to keep the classroom and workplace tidy.

Customer Service

Kidbrooke Pharmacy
04.2021 - 04.2021
  • Placed timely and accurate supply orders to maintain optimal levels of medications, containers, labels, and other materials
  • Filled as many prescriptions as possible every week
  • Answered patient questions and data requests
  • Prepared medications based on physician orders.

Education

Medical Student -

University of Leicester
Leicester, LCE

Skills


  • Leadership skills
  • Stress tolerance
  • Customer service orientation
  • Organised
  • Going beyond what's expected
  • Commitment to excellence
  • Management
  • Problem-solving
  • Communication skills
  • Critical observation
  • Leadership
  • Upselling
  • Customer focused
  • Public speaking
  • Calm under pressure
  • Team leadership and motivation

Personal Information

Date of birth: 04/07/05

Timeline

Marks & Spencers

m&s
07.2023 - 11.2023

Mack Mini Market

04.2023 - 06.2023

Deptford Medical centre

03.2023 - 04.2023

Charity Shop Volunteer

British heart foundation
05.2022 - 07.2022

Work experience

Prendergast vale School
06.2021 - 07.2021

Customer Service

Kidbrooke Pharmacy
04.2021 - 04.2021

Medical Student -

University of Leicester
Mariya Nitharsini Mariya Newton