Marius Tanase

• I answered phone calls and handled bookings.
• Processing check-in and check-out and also processing payments
• Answering email request
• Make sure all the review platforms are clear and all the reviews and messages are done
• Maintained an organized desk area.
• Worked closely with the FOM manager and make sure that everything goes well
• Offered suggestions regarding dining, leisure, and entertainment.

• Verified ID and payment preference of guests.
• Greeted customers warmly, aiming to provide positive, smooth check-in experiences.
• Calculated billings and hotel charges and provided receipts.
• Assisted staff with administrative duties during peak schedules.
• Successfully managed all front desk operations.
• Arranged bookings and handled special requests.
• Greeted and assisted all guests with hospitality.
• Offered suggestions regarding dining, leisure, and entertainment.
• Maintained strong work relationships with all hotel departments.

• Performed simple calculations and computer data entry.
• Monitored data entry operations to enforce timeframe compliance.
• Met productivity goals through swift, precise data entry.
• Completed general data entry tasks with efficiency and accuracy.

• Evaluated welding requirements and selected appropriate materials and tools to complete tasks on time and within budget.

I've been working in the hotel industry for 5 years starting as a kitchen assistant and I start to develop my skills and learn and work at the same time in all departments, which means I have experience in all departments which involve hotel