Marissa Baldwin
Blackpool
Summary
Enthusiastic and adaptable ESL teacher with 2+ years of experience working with both children and adults in diverse settings, including online platforms and classrooms in China. CELTA-certified and holding a degree in English Language and Linguistics, I bring strong linguistic knowledge and practical classroom skills. My approach emphasizes student-centered learning, cultural immersion, and fun, engaging lessons tailored to individual learning styles.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Foreign language teacher
Baijia English Education
Beijing, China
03.2024 - 02.2025
- Tailored teaching style according to the needs and abilities of each pupil, ensuring an inclusive environment for all learners.
- Prepared engaging lesson plans for effective foreign language instruction.
- Increased student participation in class with interactive teaching methods.
- Developed individualised learning plans to accommodate students' unique learning styles.
- Designed coursework materials which catered to various skill levels within a single classroom setting.
- Fostered a positive learning environment to encourage student engagement and motivation.
- Supported students in achieving personalised linguistic goals within desired timeframes.
Customer assistant
Booths
Blackpool
06.2023 - 03.2024
- Maintained a clean, organised workspace for the efficient operation of checkout area.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Increased sales through suggestive selling techniques.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
Receptionist
Travelodge
York
06.2021 - 06.2022
- Maintained an organised reception area for a professional business environment.
- Upheld confidentiality with sensitive information handling procedures.
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
- Completed data entry tasks whilst adhering to strict deadlines.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Managed phone calls, resulting in effective communication flow within the company.
Barista supervisor
Costa Coffee
York
09.2017 - 06.2023
- Oversaw stock levels regularly, preventing potential shortages or overstocking issues.
- Streamlined operations for increased productivity by implementing efficient work schedules.
- Fostered team spirit through regular team meetings, enhancing overall performance.
- Demonstrated advanced understanding of various types of coffee and their preparation methods when providing guidance to junior staff members.
- Communicated effectively with staff members for optimal teamwork and coordination.
- Coordinated staff rotas effectively to guarantee seamless service throughout the day.
- Nurtured a positive and professional work environment through effective leadership.
Education
Diploma of Higher Education - English Language and Linguistics
York St John University
York 09.2018 - 05.2023
Diploma of Higher Education - CELTA ( TEFOL)
York St John University
York 01.2023 - 02.2023
Skills
- Cross-Cultural understanding promotion
- Critical thinking facilitation
- Resilience under pressure
- Inclusivity
- Public speaking
- Resourcefulness
- Project Management
- Effective communication
- Stress tolerance
Timeline
Foreign language teacher
Baijia English Education
03.2024 - 02.2025
Customer assistant
Booths
06.2023 - 03.2024
Diploma of Higher Education - CELTA ( TEFOL)
York St John University
01.2023 - 02.2023
Receptionist
Travelodge
06.2021 - 06.2022
Diploma of Higher Education - English Language and Linguistics
York St John University
09.2018 - 05.2023
Barista supervisor
Costa Coffee
09.2017 - 06.2023
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