Self-motivated and hardworking professional with a strong ability to work independently or collaboratively. Quick learner with a proven track record of acquiring new skills while enhancing existing expertise. Reliable and punctual, capable of performing effectively under pressure and delivering accurate results.
Overview
34
34
years of professional experience
8
8
years of post-secondary education
Work history
Administration Assistant
Wickford Mould and Tool Ltd
Wickford, Essex
11.2016 - 07.2026
General full administrative support to the Director.
Managed daily posting of mail, ensuring timely delivery and effective communication.
Handled invoicing, maintained accurate spreadsheets, followed up on payments, and logged suppliers’ invoices to ensure up-to-date financial records.
Purchase Ordering all materials and consumables and keeping track of stock.
Booking couriers for deliveries and making sure orders are delivered on time.
Receptionist duties which involve taking all incoming calls, taking customer orders and dealing with queries.
Typing up job sheets and customer query forms.
Preparing and typing work instructions.
Ensuring document control is being proactively used for ISO 9001:2015.
Compiled and presented monthly performance statistics to provide insights for decision-making.
Redundancy
Construction Administration Assistant
Redrow Homes Eastern, Laindon
Laindon, Essex
02.2013 - 08.2016
Provided comprehensive administrative support to site managers and assistants through efficient stationery ordering, accurate typing and distribution of Project Review meeting minutes, handling of letters of complaint, coordinating site set up, and labelling files for easy access.
Minute taking for Build/sales and project review meetings.
Weekly stats each Friday which include typing of Construction stats, retrieving information from each department, photocopying and distributing.
Updated the construction holiday chart regularly to ensure accurate tracking of employee leave.
Entering labour figures onto Excel spreadsheet each week and sending them to H&S at Group each month.
Logging of Toolbox talks as they are received.
Use of in-house purchase order system for logging and paying invoices.
Ordered signage through the purchase ordering system for site needs.
Processed goods receipting and authorizations on SBMS as needed.
Logging and photocopying weekly reports from each site for distribution.
Compiled and typed monthly board report and Development Review Report to facilitate informed decision-making.
Updating the training matrix monthly for the Development Review report.
Performed reception duties to support office operations.
Site requisition logging, photocopying and filing.
Ordering of PPE, collating of information for all new starters.
Participated in voluntary redundancy programme to restructure the workforce.
Team Administration Assistant
Redrow Homes Eastern, Laindon
Laindon, Essex
01.2010 - 02.2013
The role involved reception duties, photocopying, filing, and typing letters and general administrative tasks to assist all departments which included Construction, Buying, Commercial, Technical, Land/planning and Customer Service.
Cleaner
A & H Cleaning, Laindon
Laindon, Essex
01.2009 - 01.2010
Kept communal areas tidy and well-organised for optimal functionality.
Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
Cleaner
E & C Cleaning, Laindon
Laindon, Essex
01.2006 - 01.2008
Office cleaner
Metro Cleaning, Laindon
Laindon, Essex
01.2003 - 01.2006
Stockfill Assistant
QD Stores, Basildon
Basildon, Essex
01.2000 - 01.2003
01.1995 - 01.2000
This time was taken to raise my family
Administration Assistant
Communications In Print
01.1994 - 01.1995
Mortgage Administrator
Connell Estate Agents
01.1993 - 01.1994
Education
GCSE’s - Business Studies, English, Maths, Geography
Barstable Secondary School
Basildon, Essex
01.1987 - 01.1992
Business Administration Level 1 - RSA Typewriting Skills - Distinction, RSA Computer Literacy and IT- Distinction
Basildon College
Basildon, Essex
01.1992 - 01.1993
European Computer Driving Licence (ECDL) - BCS Level 1 & 2 certificate for IT users (ECDL)
Basildon Adult Community College
Basildon, Essex
01.2008 - 01.2009
City & Guilds Level 2 in Adult Literacy and Numeracy -
Basildon Adult Community College
01.2009 - 01.2010
Skills
Document management
Typing proficiency in Microsoft Word and Excel
Invoicing expertise
File archiving
Diary management
Email correspondence
Reception duties
Purchasing procedures
File archiving
Process improvement
First aid and health safety awareness
Interpersonal communication
File archiving
References
Available on request
Interests and Hobbies
A keen interest in keeping fit, lots of reading and taking my dog for long walks.
Voluntary Work
Cherry Tree Primary, Administration Assistant, 2007, 2008
Other Information
Full, clean driving licence held since 1999.
Affiliations
Keeping fit, lots of reading and taking my dog for long walks.
References
References available upon request.
Timeline
Administration Assistant
Wickford Mould and Tool Ltd
11.2016 - 07.2026
Construction Administration Assistant
Redrow Homes Eastern, Laindon
02.2013 - 08.2016
Team Administration Assistant
Redrow Homes Eastern, Laindon
01.2010 - 02.2013
City & Guilds Level 2 in Adult Literacy and Numeracy -
Basildon Adult Community College
01.2009 - 01.2010
Cleaner
A & H Cleaning, Laindon
01.2009 - 01.2010
European Computer Driving Licence (ECDL) - BCS Level 1 & 2 certificate for IT users (ECDL)
Basildon Adult Community College
01.2008 - 01.2009
Cleaner
E & C Cleaning, Laindon
01.2006 - 01.2008
Office cleaner
Metro Cleaning, Laindon
01.2003 - 01.2006
Stockfill Assistant
QD Stores, Basildon
01.2000 - 01.2003
01.1995 - 01.2000
Administration Assistant
Communications In Print
01.1994 - 01.1995
Mortgage Administrator
Connell Estate Agents
01.1993 - 01.1994
Business Administration Level 1 - RSA Typewriting Skills - Distinction, RSA Computer Literacy and IT- Distinction
Basildon College
01.1992 - 01.1993
GCSE’s - Business Studies, English, Maths, Geography